Rating: 1 star
The plugin is not working properly. The support team is lazy and does nothing to resolve.
]]>Rating: 1 star
the site displays error_type=”2″ error_code=”805306612″ invalid request method for payment confirmation
]]>Rating: 4 stars
Unfortunately in our case the version 4.13.0 massively slowed down our website, not only making the checkout confirmation 3x longer but also the loading speed of all the other product and category pages.
Like this it cannot be used and we had to opt for other checkout plugins that accept credit card payments.
We hope that the plugin will be made better in the future considering its purpose.
UPDATE:
The new version 4.14.0 addresses and solves the issue.
Rating: 1 star
The support team and Merchan team said that Revolut’s gateway is not approved by Woo yet. So WooCommerce blocks the Add-on and isn’t showing in the checkout.
]]>Rating: 4 stars
Plugin works, but slows down all pages of website. It should load javascripts only on payment page, not on every page.
]]>Rating: 5 stars
We’ve integrated the Revolut payment gateway into our online shop. It’s user-friendly, offers various payment options, and importantly, has a responsive support team. We encountered a minor issue that they promptly resolved, enabling us to continue using this payment gateway satisfactorily.
]]>Rating: 5 stars
I worked with Rory in Revolut to get setup. It took less than 5 minutes at best to get setup. Transactions have been coming through without any issues. It was a pleasure to work with teh plugin and Rory with his expertise.
]]>Rating: 5 stars
simple and effective, revolut at the top
]]>Rating: 1 star
merchant access can be withdrawn for no reason… the payment service is not reliable like other banking services
]]>Rating: 5 stars
Great plugin and payment options. Card, Revolut Pay and Apple/Google Pay options available all by Revolut. Revolut Pay is an excellent option and very popular with our customers. There have been issues with the plugin previously which Revolut have fixed. I would like to see them update business customers as soon as they spot and issue and be transparent with it rather than business customers having to chase up the issue.
]]>Rating: 1 star
Apple Pay does not work, and customer service is genuinely useless.
Yes my domain is registered with apple pay, i use other payment gateways with apple pay no issues, but these guys just cant program to save there lives.
I only switched my banking to Revolut for this function, looks like im going back to my old bank.
]]>Rating: 1 star
Why does card payment not work??? There is no field for entering the card number.
]]>Rating: 5 stars
I met Cornel on this WordPress forum (Cornel works for Revolut Business Team) He was most helpful indeed and after dealing with the Revolut agent on the chat via their app it was a relief to finally get some real help. I was on the the chat for 3 days and spoke to 14 different agents and the only thing they kept say was please bear with us, we passing it on to our tech team (most frustrating however this prompted me to start searching online and that when I found www.ads-software.com and Cornel) So, yes Revolut came through in the end and only thanks to me being pro-active and finding Cornel, an absolute gem and gave great clear concise instructions with screenshots. Revolut should feel very luck to have such a helpful person working for them. I have expressed my concern to the agent on the chat about their total lack of customer support. It was such an easy solution once i got to the right technical person however the customer support agents really just complicated and frustrated the experience. Thank you Cornel!
]]>Rating: 1 star
Au niveau de l’installation pas de problème. Par contre a la première transaction, il bloquerons le compte marchand pour des demandes de documents.
C’est normal, ce qui n’est pas normal , c’est de demander des papiers qui n’existe pas ! Quand stripe ou square valide mon statut et pas Revolut, simplement parce qu’il ne lisent pas vos papiers, et ne comprennent rien. On est alors face à une équipe d’incompétents.
Et en plus , je suis client chez eux depuis plusieurs années !
Passerelle de paiement a fuir, car comme toujours avec Revolut, si vous rencontrez un problème, il va vous falloir de la chance pour tomber sur un service client compétent. En tant que dev je ne recommande pas votre plugin a mes clients.
]]>Rating: 4 stars
Payment with card and Revolut Pay works fine and the checkout page looks good.
An important feature I miss is better support of a payment flow with first authorizing the payment only and capturing it later when the order is moved to a specific status (e.g. completed). Currently it can only be selected to capture automatically when the order is moved to either “Processing” or “Complete”, which normally will capture immediately. It is only a quite small addition that is necessary to make this work: the ability to select one or multiple order statuses where a payment should be captured when an order is moved to that status.
Here it would be important that capturing is not just initiated, but also confirmed, e.g. by moving the order to another (user-defined) state, or moving it to some (user-defined) error state in case capturing was not successful. Alternatively, payment status (authorized/captured) could be an order attribute and shown in the order list. Then it would be important to get notified (for example by an email) if the capturing was not successful.
I’m also missing translation to more languages. Would it be possible to contribute a translation for only the most important user-facing texts (such as what is shown on the checkout and how the payment method is called in emails etc.)?
]]>Rating: 5 stars
Dear Revolut team,
I wanted to express my sincerest gratitude for the excellent service that I have received from Cornel, Patrick, and Armando. Their support has been nothing short of excellent, and I truly appreciate the help that they have provided.
I have been thoroughly impressed with the level of professionalism and expertise that they have demonstrated, and I have no doubt that they are valuable assets to your company.
Thank you again for the great service.
Sincerely,
etty
]]>Rating: 1 star
I wish I’d read the reviews about the customer support at Revolut before using this plugin. They’ll approve your account and then block it after the first few transactions and just ignore your requests for resolution. Stick with a reputable payment gateway, like Square, PayPal or Stripe.
]]>Rating: 5 stars
Bonjour, mise en place de révolut sur mon site ecommerce, petit souci lors de l’installation, mais équipe très réactive a rapidement trouvé la solution. Depuis RAS, cela fonctionne parfaitement. Je recommande.
]]>Rating: 5 stars
Revolut offers great support, and exceeded my expectations! They went that extra mile to assist in debugging some issues. Can definitely recommend this as a payment gateway for WooCommerce.
]]>Rating: 5 stars
I meet a great team behind this payment gateway.
]]>Rating: 5 stars
Very kind Support team that really solving the issues!
]]>Rating: 1 star
I would like to use credit card gateway, but it does’t works. I have an error message: “we can’t process your order”
it’s a shame, I would like to use your product but it doesn’t work.
Please let me know when you fix the bug and I will modify my review
]]>Rating: 5 stars
Had a small issue with a site error but the team reached out, we jumped on a quick call and BOOM! All sorted. Marvellous work!
]]>Rating: 1 star
Revolut is one big joke. Customers complained to me that they cannot pay by card because it shows “Something went wrong”.
I checked revolut plugin logs and there is a lot of:
“03-12-2022 @ 09:06:36 – Something went wrong
A total of 45 such entries in 3 weeks. After reporting to their support, they told me that they do not know why this is happening, and if I do a one more test payment with their card in the store using their gateway, they will block my merchant account. They don’t give a sh*t about the client.
]]>Rating: 5 stars
I had some integration problems that I was unable to solve by myself and the revolut team solved them.
It takes some time but I want to congratulate the effort of the team.
Congratulations!!
]]>Rating: 5 stars
Good Points: Loads of functionality, includes GooglePay and ApplePay and both Credit and Debit Cards. Very easy to install and configure and worked the first time I tried a payment. I did have an install issue which I reported via the support forum and it was resolved very quickly.
I have tried most of the payments options and the Revolut payment by QR code is neat. After disabling other unused payment plug-in, processing time is around 12 seconds per order, very acceptable
Rating: 5 stars
I am using Revolut Gateway on my Website, and recently I had a problem so I contacted the support center and they fixed my issue with plugin, and I am very thankful and happy to continue using thus plugin as it is super easy. Love it ??
]]>Rating: 5 stars
I use Revolut plugin to accept payments on my ecommerce websites. There was a problem with translation for my Czech eshop. After contacting support team, they called me via google and we discussed what was the problem. In a few days there is a Czech version of a plugin:-) Great support!
]]>Rating: 2 stars
It’s still a working progress/ basic plugin, the idea of receiving funds directly on your account is great but it doesn’t allow to receive the funds on a particular/ specific sub-account..
all the transactions will be arriving on the main account, then you can move them on a sub account but since we receive thousands of small payments it’s impossible to do that manually!
When do you think you can add this (relatively simple) feature?
Thank you!
]]>Rating: 1 star
This is a very basic plugin and I’ve ended up moving back to Stripe because it is just far more professional and customisable.
However, despite turning all the Revolut payment methods off in WooCommerce, it somehow turned itself back on for Google/Apple Pay payments. Fortunately, this only affected one transaction before I spotted it, but it really doesn’t give you a lot of faith in Revolut.
I’d avoid this unless you’re really desperate to save 0.1%…
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