Hello,

Could not install your plugin : Fatal error: Uncaught TypeError: array_merge(): Argument #1 must be of type array, bool given in /home/cclga64/public_html/benedicte/wp-content/plugins/rich-reviews/lib/rich-reviews-options.php:42 Stack trace: #0 /home/cclga64/public_html/benedicte/wp-content/plugins/rich-reviews/lib/rich-reviews-options.php(42): array_merge() #1 /home/cclga64/public_html/benedicte/wp-content/plugins/rich-reviews/lib/rich-reviews-options.php(890): RR_OPTIONS->__construct() #2 /home/cclga64/public_html/benedicte/wp-content/plugins/rich-reviews/rich-reviews.php(97): include_once(‘/home/cclga64/p…’) #3 /home/cclga64/public_html/benedicte/wp-admin/includes/plugin.php(2314): include_once(‘/home/cclga64/p…’) #4 /home/cclga64/public_html/benedicte/wp-admin/plugins.php(192): plugin_sandbox_scrape() #5 {main} thrown in?/home/cclga64/public_html/benedicte/wp-content/plugins/rich-reviews/lib/rich-reviews-options.php?on line?42

The website uses blocksy theme, WP 6.2.2 and PHP8

Thanks for your help

Hi

Thanks for the plugin which as been working fine but now seems to have a problem.

Someone sent a review and I received an email informing me to go to page=fp_admin_pending_reviews_page. But there was nothing there. I’ve tried to fill it in myself in the front end but nothing happened after I submitted it. So I tried to do it in the back end and same again, nothing has happened, it’s not showing anywhere. Check both codes and they are as they should be.

[RICH_REVIEWS_SHOW num=”8″]

and [RICH_REVIEWS_FORM]

To be fair it’s such a simple process you’ve set up I can’t figure out what could go wrong.
Is it a plugin confict you may know about??

Kindest Regards

Chris

Since the last update of the “Rich reviews” plugin for WordPress, the last 5 published reviews do not appear on mobile devices. But instead, they do appear on desktop.

I have looked if I had any special rules applied but it is not.

If I change the date of the latest reviews (to an older date) they don’t appear in mobile either. On the other hand, they do change position in desktop.

Do you have any idea what could be going on?

Thank you!

The ratings field is no longer displaying on any page in our site with a review form. You can still submit the form without a rating, but it doesn’t actually get submitted to ‘pending.’

ON plugin activation, plugin gives Fatal Error.

Fatal error: Uncaught TypeError: array_merge(): Argument #1 must be of type array, bool given in C:\xampp\htdocs\development.actorsdoorsturio.com\wp-content\plugins\rich-reviews\lib\rich-reviews-options.php:42 Stack trace: #0 C:\xampp\htdocs\development.actorsdoorsturio.com\wp-content\plugins\rich-reviews\lib\rich-reviews-options.php(42): array_merge(false, false, false, false) #1 C:\xampp\htdocs\development.actorsdoorsturio.com\wp-content\plugins\rich-reviews\lib\rich-reviews-options.php(890): RR_OPTIONS->__construct() #2 C:\xampp\htdocs\development.actorsdoorsturio.com\wp-content\plugins\rich-reviews\rich-reviews.php(97): include_once(‘C:\\xampp\\htdocs…’) #3 C:\xampp\htdocs\development.actorsdoorsturio.com\wp-admin\includes\plugin.php(2288): include_once(‘C:\\xampp\\htdocs…’) #4 C:\xampp\htdocs\development.actorsdoorsturio.com\wp-admin\plugins.php(192): plugin_sandbox_scrape(‘rich-reviews/ri…’) #5 {main} thrown in C:\xampp\htdocs\development.actorsdoorsturio.com\wp-content\plugins\rich-reviews\lib\rich-reviews-options.php on line 42

Parse error: syntax error, unexpected ‘?’ in /wp-content/plugins/rich-reviews/lib/rich-reviews-options.php on line 373

Hi team,

I’m having a bit of an issue with the plugin. If I use the shortcodes [RICH_REVIEWS_FORM]
and [RICH_REVIEWS_SNIPPET]/[RICH_REVIEWS_SHOW] on the same page, the form will be resubmitted on page refresh. Is there any way to stop the plugin from doing this? Thanks in advance.

Hello, I know you’re in the process of migrating this plugin over, but the help link you posted seems to go to a 3rd party Help Scout App, and this is something we’ve been battling for a year now, ever since we migrated servers and changed our theme. Whenever we get a review, it duplicates, exactly 20x times. All customer reviews and test reviews create 20 duplicate entries to be approved (of course, we can approve just one of the twenty so that the website reflects only one). We get 20 emails from the server telling us we have a new review ??
I’ve disabled so many plugin scripts from running on that page but not sure what could be causing it. Would be great to finally get this fixed before the crossover. Been using Rich Reviews for 8 years now! Just downloaded the newest version 1.9.11

Thank you,
Dave

After a successful review submission, our customers see a message that we would like to change. I cannot find where this can be changed in any of the backend options. I see the line of text is nested in the div.successful area. I’m guessing it’s hardcoded somewhere but I can’t find it. Any help would be great.
Thanks

Hello,

I use rich reviews on quite a few posts. However, I have recently noticed that under the title of the review the link to the actual post is displayed in green. I have the option to ‘include post titles’ unchecked.

I have hidden the post title using css .rr_review_post_id {
display:none

}

However, when I check the source of the page the link back to the post the review is displayed on is still there. Some posts might have up to 30 reviews which means 30 links back to the page the review is being seen on. Not good for seo so can this be removed?

Thanks – Andrew

Hi,

I need to extract all my reviews from my current website as I need to transfer them to a new site.

I’ve had a look around but I can’t find the database, or wherever it is that they all are in a text format, so I can just copy and paste type of thing.

Can any one help please?

Hi since we updated the rich review plugin we have code at the start of our rich reviews widget on our home page

<li id=”rr_show_all-3″ class=”widget-container rich-reviews-show”>
<h2 class=”widget-title”>Reviews</h2>

Please can you tell us how to fix this ASAP

Hi,

I need to extract all my reviews from my current website as I need to transfer them to a new site.

I’ve had a look around but I can’t find the database, or wherever it is that they all are in a text format, so I can just copy and paste type of thing.

Can any one help please?

Hello,

I found that I can’t approve the review after the last update.

This message was displayed after the last update to your plugin:
Warning: Undefined array key 0 in /data/9/2/9238d527-994f-4b2a-8991-8da6cd59e3ee/forexample.sk/web/wp-includes/wp-db.php on line 1323.
If I deactivate the rich reviews plugin, the message is not displayed. You can help me with that. The message is displayed on the page where the customer reviews are and in the wordpress admin.

line 1323 is: if ( is_array( $args[0] ) && count( $args ) === 1 ) {

website. https://diamantymalovanie.sk/vase-hodnotenie-nakupu/

well thank you

Alica`

The plugin seems to work well, just seems after the last update may be the permissions changed on deleting reviews?

So if you go to pending reviews, click the checkbox next to date. Then go down to the dropdown below, choose to delete, and click apply.
The command seems to try to process, but nothing changes!

To all Rich Reviews users and loyal followers. We thank you for your continued patronage of this plugin. We at Starfish Reviews also feel passionate about this plugin’s features hence the reason for us adopting it and bringing it back from the brink.

We are planning to migrate all of its features with enhancements and new features to our flagship plugin “Starfish Reviews”. We feel that we will be able to provide much better support and feature-rich services by having all things Reviews related in one plugin. I bet you all probably would agree to having one plugin vs. many to manage your reviews would be ideal.

In order to move forward with this plan, we ask that you submit any immediate support requests through our Help form located here: https://starfish.reviews/help

The features you now enjoy and come to rely on in Rich Reviews will continue to live on within Starfish Reviews as part of the Free version upon initial release. There will be enhancements and integrations into existing Starfish Reviews features that will be available within our Premium Plans.

We will be updating Rich Review’s plugin description with further details and a way for everyone to submit their feedback, ideas, and suggestions as we conduct the feature analysis of Rich Reviews for migration to Starfish Reviews. We very much look forward to hearing from you. In the meantime, please continue to use the Support forum here on WP.org to provide community support for each other. Remember, visit https://starfish.reviews/help to reach out directly to us. Otherwise, we will be checking here on occasion as we focus on new horizons for managing reviews in your WordPress environments.

Thank you again, everyone, for your loyalty and support of Rich Reviews. We are excited for its next chapter!

Hello,
since the latest update, it’s impossible to approve new reviews or to delete them…

Thanks!

How can we remove the dates of the reviews from showing on search results? https://www.awesomescreenshot.com/image/14386944?key=8388f1ee4298b1d59540bab193c0e035

Hey, when I write a review and submit it, a </span> tag will appear after the message. Why does this happen and how do I solve this ??

Hello,

5 years ago you wanted to include the scrolling feature. Is this planned anytime soon?

https://www.ads-software.com/support/topic/scrolling-snippet/

Thanks

Not receiving customer review in my admin panel while when I add a review through admin panel it will be shown when adding from the form it is not showing in front end and on dashboard what is the reason?

if(isset($this->rr_display_options['return-to-form']) && $this->rr_display_options['return-to-form'] == 'checked') {

This check doesn’t work since the option is listed under “form options”. The code should be:

if(isset($this->rr_form_options['return-to-form']) && $this->rr_form_options['return-to-form'] == 'checked') {

Can you please update this?

Hi,

I tried to add further reviews in the backend. Suddenly the new reviews are not existing after saving, despite there were no error messages.

Then I checked the sql database and found out, that the last review before (that was OK) were assigned to the ID 0 instead the next higher ID number. Finally, when I entered a free ID and saved inside the database, I could add one further review in the backend. But then I have the same issue, it is assigned to the ID 0.

I ask you to provide a solution, because it is a bit complicated to correct the data in the sql database ever and ever ;-)… Thank you very much!

Regards,
Frank

Hello,

I have an another issue with this plugin. Google Search Console shows an error “reviewCount must be positive”.

I want to know that if my product has no reviews yet, then how can I handle this issue.

Can you please help me with this issue.

Thank you.

Hello,

First, thanks for creating such plugin. It is good for collecting customer reviews.

But there is an issue. This plugin supports Rich Snippet Schema but unfortunately, it doesn’t show rich snippet schema for products pages.

Can you help me with this please.

Thank You!!

• This topic was modified 3 years, 10 months ago by himadrippatel2020.

Hi there team.

Thanks a bunch for taking over this plugin and fixing it up!

The “Hello” message is not removing itself when users lower than an admin try to remove it from their dashboards with the “dismiss” button. We built out a fully custom dashboard for a client that uses your plugin and this message appears to basically all of their staff on login.

Добрый день.Установила плагин и разместила шорткод на странице указанной выше.Отзыв приходит в личный кабинет.Затем в поле отзыва жму EDIT , меня перенаправляет плагин в форму где указан адрес .К сожалению не понимаю как дальше поступить чтобы одобрить отзыв .Внизу есть кнопка submit review ,жму на нее и жду отзыв на сайте,а не вижу.Возможно что то не настроила .Если все хорошо ,то где он должен отображаться ?Я думала внизу под формами.

Hello. Been using your plugin for 5+ years, never a problem. Now, after migrating our site to a new server and theme, we seem to be getting duplicate reviews- like A LOT! 20 reviews to be exact. I thought it was possibly the customer’s browser cache that may have been causing it, but it’s happening to all cusotmers and even a test I just made on our site. What is causing the 20x duplicated reviews?

I haven’t seen any posts on this recently so I’m wondering if there is finally a way to sort ratings/reviews based on the highest rating and so on.

Thanks

Tony

hi,
I have set user section and checked : Require Users to be logged in to submit reviews?…to be sure that only logged in users can place a review.
Infortunately, it seems that doesn’t work.
Even, unlogged visitor can place a review!
Please advise
Best regards

• This topic was modified 4 years ago by trebla.