Bonjour,
J’ai par le passé fait une demande de support (utilisateur pro) via le formulaire du site et n’ai jamais eu de réponse.
Je rencontre depuis quelques jours un autre problème bloquant (hausse à 100% du CPU du serveur en raison de requêtes incessantes du plugin (?) sur /wp-admin/admin-ajax.php?action=secupress_fightspam_retest), et j’ai vraiment besoin d’aide pour le coup.
J’ai donc fait une demande de support, mais n’ayant pas de nouvelles depuis plus de 24h (ni email de confirmation) je me demande si tout est bien fonctionnel de votre c?té ?
Ayant déjà pu discuter avec l’équipe de support, j’ai donné quelques informations supplémentaires sur le problème directement par email (adresse support), mais idem, pas de réponse.
? Est-ce que le support fonctionne encore ?
Merci
WordPress 6.6 compatibility
It would be nice for a security plugin not to be late in updating two versions of WordPress…
If only to give a feeling of security.
Which is, after all, the purpose of this plugin
All the best,
]]>Hello, I recently had a problem with your latest update. I had infinite loading on my checkout, basket etc pages (woocommerce). The error was: wc-ajaxupdate_order_review-403-error; on the checkout page for example. After 4 hours of searching, I found that by deactivating your plugin, everything worked again.
Can you check whether there’s a conflict with jquery.blockUI.js (woocommerce js file) on your latest update? Otherwise I won’t be able to put your plugin back.
Thank you very much
Translated with DeepL.com (free version)
]]>Hello Julio,
Je tiens d’abord à te féliciter pour le plugin SecuPress, que je trouve excellent.
Récemment, j’ai observé un message d’erreur apparaissant systématiquement sur tous les sites où j’ai installé SecuPress. Pour isoler le problème, j’ai effectué une installation fra?che de WordPress sans aucun autre plugin, mais l’erreur persiste.
En investiguant plus profondément, j’ai découvert que la fonction responsable de la vérification des plugins vulnérables dans SecuPress se comporte différemment pour les utilisateurs non-Pro. Elle semble retourner une valeur par défaut qui déclenche un message d’alerte et diminue la note de sécurité du site, indiquant une présence de “Mauvais” plugins.
Personnellement, je suggérerais d’afficher une mention “Fonctionnalité PRO uniquement” ou un message indiquant la possibilité de plugins vulnérables sans pour autant alarmer les utilisateurs. Je pense que cette approche pourrait être moins anxiogène tout en encourageant l’upgrade vers la version Pro de manière plus subtile.
]]>Hi,
[28-Aug-2023 11:18:57 UTC] PHP Notice: Constant SECUPRESS_COOKIEHASH_MODULE_ACTIVE already defined in /home/redpegag/redpencil.co.in/wp-content/mu-plugins/_secupress_cookiehash_62ce5225e7aa6.php on line 14
[28-Aug-2023 11:19:10 UTC] PHP Notice: Constant SECUPRESS_COOKIEHASH_MODULE_ACTIVE already defined in /home/redpegag/redpencil.co.in/wp-content/mu-plugins/_secupress_cookiehash_62ce5225e7aa6.php on line 14
[28-Aug-2023 11:19:11 UTC] PHP Notice: Constant SECUPRESS_COOKIEHASH_MODULE_ACTIVE already defined in /home/redpegag/redpencil.co.in/wp-content/mu-plugins/_secupress_cookiehash_62ce5225e7aa6.php on line 14
[28-Aug-2023 11:19:11 UTC] PHP Notice: Constant SECUPRESS_COOKIEHASH_MODULE_ACTIVE already defined in /home/redpegag/redpencil.co.in/wp-content/mu-plugins/_secupress_cookiehash_62ce5225e7aa6.php on line 14
[28-Aug-2023 11:19:26 UTC] PHP Notice: Constant SECUPRESS_COOKIEHASH_MODULE_ACTIVE already defined in /home/redpegag/redpencil.co.in/wp-content/mu-plugins/_secupress_cookiehash_62ce5225e7aa6.php on line 14
[28-Aug-2023 11:19:26 UTC] PHP Notice: Constant SECUPRESS_COOKIEHASH_MODULE_ACTIVE already defined in /home/redpegag/redpencil.co.in/wp-content/mu-plugins/_secupress_cookiehash_62ce5225e7aa6.php on line 14
[28-Aug-2023 11:19:30 UTC] PHP Notice: Constant SECUPRESS_COOKIEHASH_MODULE_ACTIVE already defined in /home/redpegag/redpencil.co.in/wp-content/mu-plugins/_secupress_cookiehash_62ce5225e7aa6.php on line 14
[28-Aug-2023 11:19:30 UTC] PHP Notice: Constant SECUPRESS_COOKIEHASH_MODULE_ACTIVE already defined in /home/redpegag/redpencil.co.in/wp-content/mu-plugins/_secupress_cookiehash_62ce5225e7aa6.php on line 14
[28-Aug-2023 11:19:32 UTC] PHP Notice: Constant SECUPRESS_COOKIEHASH_MODULE_ACTIVE already defined in /home/redpegag/redpencil.co.in/wp-content/mu-plugins/_secupress_cookiehash_62ce5225e7aa6.php on line 14
how do we fix this, Please help me
]]>After installation I get this warning – SecuPress: Your server runs?Nginx. You have to edit the configuration file manually. Please remove all rules between?# BEGIN SecuPress?and?# END SecuPress?from the?nginx.conf?file. Why & How is Secupress changing the nginx.conf file, on the server. This is an issue as my server runs other sites. My server runs Plesk, so where do I make these changes? No documentation on it.
Hello
since this morning following the update of this night, I have 40 sites that are no longer accessible from the redirection page.
We are reconfigured in page 404.
Thank you for looking at what’s going on
Sincerely
Philippe
]]>Bonjour ,
Je testais SecuPress et au moment du paramétrage, le site s’est mis en erreur 403 – You don’t have permission to access this resource.
Je n’ai plus aucun moyen de me connecter, j’ai donc supprimé le plugin remis mon .htaccess d’origine, restauré ma base de données, mais rien n’y fait, toujours en 403 !!
il doit y avoir un fichier qui reste quelque part lors de l’installation du plugin que je n’arrive pas a trouver… n’y a t il pas une doc qui explique comment désinstaller proprement SecuPress ?
Le site est en production, et completement en rade…
Que faire ? Y a t il une ame charitable qui pourrait m’aider ?
]]>Hello,
I use the SecuPress plugin and I have an error in “optimize core”, it gives me this:
The following keys are not set correctly:
In-database: auth_key, secure_auth_key, logged_in_key, nonce_key, auth_salt, secure_auth_salt, logged_in_salt, and nonce_salt.
What should I do to fix this problem?
Thanking you in advance.
Cordially
Joris
]]>Hello, thank you to read and respect these simple rules:
We (SecuPress Team) do not intervene in the www.ads-software.com forums. For any help needed, Free or Pro users, please visit https://secupress.me/support to get a better support via tickets (Pro users are treated first, just that).
We let anyone discuss and help each other here, SecuPress users or not, you’re free to ask and free to help!
Also don’t forget to read the official rules for the WordPress Support Forum:
https://www.ads-software.com/support/topic/forum-rules-please-read-before-posting
Thank you for your interest in SecuPress ??
]]>Bonjour Julio,
J’ai petit (gros) probleme avec la Secupress free : Je ne peux plus accéder a l’admin wp de mon site e-commerce.
Secupress a bannit mon IP.
J’ai essayé avec un VPN mais ?a ne change rien. Apres plusieurs tentatives je re?ois bien un email avec un lien pour me débloque mon IP mais ?a ne change rien, je reste bannie… très embêtant.
J’ai essayé de désactiver le plugin via mon gestionnaire de fichier et accéder à l’admin via wp-admin mais j’ai un message d’erreur : There has been a critical error on this website. Please check your site admin email inbox for instructions.
Et je ne re?ois rien en Inbox.
Que faire ?
Hébergement Godaddy
Merci pour ton aide
]]>Hi everyone, i got a problem with Secupress and Woocommerce. When i go to checkout with Secupress enabled, i got the following message : “Error while processing the order. Please try again.” And when i disable the Secupress plug-in, there is no problem. I tried to disable one by one all of the Secupress fonctions and protection, but even when the plug in is not set up, i can’t finish the order on my shop.
Pls help me ;(
]]>Hi
I get a very good feeling after having installed the plugin. It gives a very good overview on the Scanners page.
More Security should open to an internal web site backend documentation page where among other things there can be information about the Pro plugin.
I am seeing a few things here and there making believe that the plugin is not supported as well as it should be. For instance on the Modules page it mentions “Try the Pro for 55$”. Clicking it leads to a checkout page where it says monthly 7,00$.
Clicking More Security leads to a pricing page that mentions euro 60.00.
It would be nice to cleanup the pricing. Hopefully the plugin is still active and supported. Thanks!
]]>Hello.
The pro version does not work anymore because the site https://secupress.me does not work anymore. Logging into his account and accessing support puts the error “There was a critical error on this site.”
Result, the plugin works in free mode.
This is unacceptable.
Hi there,
I need to disable Redis Object Cache for the SecuPress scans to work.
Is there a fix available for this please?
Thank you foe your help!
Kind regards,
Jon-Paul
The wc native product review tab suddenly disappeared from all product sheet. It was set correctly and I remembered seing it before. So I went about deactivating all plugins and the tab reappeared when I deacivated SecuPress.
I don’t see how I could fix this so I am just going to replace SecuPress.
]]>Salut Julio,
Sur un de mes sites je n’arrive plus à me connecter au dashboard. J’ai le message suivant “Session expirée, merci de réessayer.” lorsque j’essaye de valider le captcha.
J’ai essayé depuis 2 endroits différents, en wifi ou réseau mobile, avec ou sans VPN…
Est-ce que c’est une erreur connue ? Est-ce que je rate quelque chose ?
Merci d’avance.
Vincent
]]>Bonjour
Je ne parviens pas à fixer “la protection des fichiers readme”.
Je lance les scanners.
Je passe à l’étape manuelle.
Secupress m’indique qu’il modifie le fichier .htaccess.
Au scan suivant, le fil n’est pas pris en compte.
Les fichiers .htaccess ont les permissions “0644”, est-ce là que cela pêche ?
Merci pour votre aide
]]>Bonjour,
J’ai un soucis avec l’utilisation de SecuPress. Quand je lance le scanner puis la correction manuelle (de SecuPress) il me met “erreurs”. Il note sur le bouton “correction en cours” mais en réalité rien ne semble se passer… Je viens de faire la mise à jour en 2.0.3. Je ne sais pas si c’est lié, avant je ne rencontrais pas ce problème. Est-ce que quelqu’un a déjà rencontré ce problème? Merci
Bonjour,
J’utilise pour plusieurs sites Wordfence et Secupress, dont certaines fonctions présentes en free chez l’un et pas chez l’autre se complètent bien.
Avec la dernière MAJ, Secupress affiche un message de conflit :
Pouvez-vous me dire à quoi c’est d? et comment y remédier en conservant les deux plugins ?
Merci !
Hi,
Why your last update are in conflict with wordfence ?
“SecuPress : L’extension suivante n’est pas compatible avec nous et entrera en conflit :
? Wordfence Security”
I want to use both plugin, what are the problem generated by this conflict ?
Regards,
]]>Hello,
i have a self made plugin (stats) used on several websites for years with secupress and after last update of secupress on each site the plugin no more works, it’s still activated but when i call it’s page i am redirected to main WP plugins page.
I tried to rollback or remove secupress, desactivate all plugins, back-up database, backup htaccess and wp-config it’s still the same…. What can happen with this last update which can’t be removed ? what can i do to fix it ?
Thanks for an idea
Hello,
I use new version of Secupress (2.0) with php 8.0.
When I want to deactivate a plugin, I have this fatal error :
Fatal error: Uncaught Error: Unknown named parameter $new in /home/www/wp-content/plugins/secupress-pro/core/modules/logs/plugins/inc/php/action-logs/class-secupress-action-log.php:77 Stack trace: #0 /home/www/wp-content/plugins/secupress-pro/core/modules/logs/plugins/inc/php/action-logs/class-secupress-action-log.php(40): SecuPress_Action_Log->pre_process_data() #1 /home/www/wp-content/plugins/secupress-pro/core/modules/logs/plugins/inc/php/action-logs/class-secupress-action-logs.php(250): SecuPress_Action_Log->__construct(Array) #2 /home/www/wp-content/plugins/secupress-pro/core/modules/logs/plugins/inc/php/action-logs/class-secupress-action-logs.php(360): SecuPress_Action_Logs->log('option|update', 'active_plugins', Array) #3 /home/www/wp-content/plugins/secupress-pro/core/modules/logs/plugins/inc/php/action-logs/class-secupress-action-logs.php(299): SecuPress_Action_Logs->maybe_log_option('active_plugins', Array) #4 /home/www/wp-includes/class-wp-hook.php(292): SecuPress_Action_Logs->maybe_log_updated_option('active_plugins', Array, Array) #5 /home/www/wp-includes/class-wp-hook.php(316): WP_Hook->apply_filters(NULL, Array) #6 /home/www/wp-includes/plugin.php(484): WP_Hook->do_action(Array) #7 /home/www/wp-includes/option.php(486): do_action('updated_option', 'active_plugins', Array, Array) #8 /home/www/wp-admin/includes/plugin.php(842): update_option('active_plugins', Array) #9 /home/www/wp-admin/plugins.php(208): deactivate_plugins('cc-child-pages/...', false, false) #10 {main} thrown in /home/www/wp-content/plugins/secupress-pro/core/modules/logs/plugins/inc/php/action-logs/class-secupress-action-log.php on line 77
Nevertheless, the plugin is deactivated.
I have also a fatal error when I want to deactivate a plugin but the plugin is activated.
There is no problem on php 7.4.
Thank you
]]>I installed Secupress more than a year ago and uninstalled a day after, but recently I still see some database tables.
How to clean all leftovers?
]]>Hello,
The feature “Exclude from log” is not available on “Override” method.
Any possibility to add this ?
Regards.
JP FOL
]]>Hello,
I am trying to activate the “Black Hole” ban feature but I see nothing is implemented in the robot.txt file.
Any suggestion ?
Regards.
JP FOL
]]>Ein Fehler vom Typ E_ERROR wurde in der Zeile 623 der Datei /www/htdocs/w00b6cdc/webseite-relaunch-2017/wp-content/plugins/secupress-pro/core/classes/common/class-secupress-scanner-results.php verursacht. Fehlermeldung: Uncaught ArgumentCountError: array_merge() does not accept unknown named parameters in /www/htdocs/w00b6cdc/webseite-relaunch-2017/wp-content/plugins/secupress-pro/core/classes/common/class-secupress-scanner-results.php:623
Stack trace:
#0 /www/htdocs/w00b6cdc/webseite-relaunch-2017/wp-content/plugins/secupress-pro/core/classes/common/class-secupress-scanner-results.php(623): array_merge(users-login: Array, plugins-themes: Array, wordpress-core: Array, sensitive-data: Array, file-system: Array, firewall: Array)
#1 /www/htdocs/w00b6cdc/webseite-relaunch-2017/wp-content/plugins/secupress-pro/core/classes/common/class-secupress-scanner-results.php(68): SecuPress_Scanner_Results::get_scanners()
#2 /www/htdocs/w00b6cdc/webseite-relaunch-2017/wp-content/plugins/secupress-pro/core/functions/options.php(158): SecuPress_Scanner_Results::get_scan_results()
#3 /www/htdocs/w00b6cdc/webseite-relaunch-2017/wp-content/plugins/secupress-pro/core/functions/common.php(168): secupress_get_scan_results()
#4 /www/htdocs/w00b6cdc/webseite-relaunch-2017/wp-content/plugins/secupress-pro/core/admin/settings.php(302): secupress_get_scanner_counts(‘bad’)
#5 /www/htdocs/w00b6cdc/webseite-relaunch-2017/wp-includes/class-wp-hook.php(287): secupress_create_menus(”)
#6 /www/htdocs/w00b6cdc/webseite-relaunch-2017/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array)
#7 /www/htdocs/w00b6cdc/webseite-relaunch-2017/wp-includes/plugin.php(484): WP_Hook->do_action(Array)
#8 /www/htdocs/w00b6cdc/webseite-relaunch-2017/wp-admin/includes/menu.php(155): do_action(‘admin_menu’, ”)
#9 /www/htdocs/w00b6cdc/webseite-relaunch-2017/wp-admin/menu.php(327): require_once(‘/www/htdocs/w00…’)
#10 /www/htdocs/w00b6cdc/webseite-relaunch-2017/wp-admin/admin.php(158): require(‘/www/htdocs/w00…’)
#11 /www/htdocs/w00b6cdc/webseite-relaunch-2017/wp-admin/index.php(10): require_once(‘/www/htdocs/w00…’)
#12 {main}
I’m testing my wordpress stack against php 8.0, fresh installing all plugins one by one.
Secupress crash the website :
Fatal error: Uncaught ArgumentCountError: array_merge() does not accept unknown named parameters in /var/www/html/wordpress/wp-content/plugins/secupress/inc/classes/common/class-secupress-scanner-results.php:623 Stack trace: #0 /var/www/html/wordpress/wp-content/plugins/secupress/inc/classes/common/class-secupress-scanner-results.php(623): array_merge() #1 /var/www/html/wordpress/wp-content/plugins/secupress/inc/classes/common/class-secupress-scanner-results.php(68): SecuPress_Scanner_Results::get_scanners() #2 /var/www/html/wordpress/wp-content/plugins/secupress/inc/functions/options.php(158): SecuPress_Scanner_Results::get_scan_results() #3 /var/www/html/wordpress/wp-content/plugins/secupress/inc/functions/common.php(168): secupress_get_scan_results() #4 /var/www/html/wordpress/wp-content/plugins/secupress/inc/admin/settings.php(302): secupress_get_scanner_counts() #5 /var/www/html/wordpress/wp-includes/class-wp-hook.php(287): secupress_create_menus() #6 /var/www/html/wordpress/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters() #7 /var/www/html/wordpress/wp-includes/plugin.php(478): WP_Hook->do_action() #8 /var/www/html/wordpress/wp-admin/includes/menu.php(155): do_action() #9 /var/www/html/wordpress/wp-admin/menu.php(327): require_once('...') #10 /var/www/html/wordpress/wp-admin/admin.php(158): require('...') #11 /var/www/html/wordpress/wp-admin/options-general.php(10): require_once('...') #12 {main} thrown in /var/www/html/wordpress/wp-content/plugins/secupress/inc/classes/common/class-secupress-scanner-results.php on line 623
Hello,
I have recently change the hoster. I have a change URL for connect admin. but now i can’t connect the administration.
I’m connected, but no acces to administrator panel. only the admin panel in top, mais no link to go dashboard.
And if a use the url /wp-admin, i have the input for put my admin email, but it don’t work. it dont send acces to back-office.
Anyone can Help me ?
TY
]]>Hi there,
I’m having an issue with a ‘Bad Referer Contents’ error blocking a page from loading, any idea what setting might be causing this?
503 Service Unavailable
You are not allowed to access the requested page.Logged Details:
Time: November 5, 2020 5:38 pm
Reason: Bad Referer Contents
Support ID:
eyJkYXRhIjpbInVsdHJhbSJdLCJVUkwiOiJodHRwczpcL1wvY29taWNib29rc2hvcC5jby5uelwvcHJvZHVjdFwvdWx0cmFtYW4tcmlzZS1vZi11bHRyYW1hbi0xXC8iLCJTUCI6IkZyZWUgdjEuNC4xMiIsIklEIjoiQlJDIn0=
Thanks for your help.
Kind regards,
JP