Rating: 5 stars
Setup is easy with official plugin and easy connection.
The first experience is superb.
It allows us to setup a newslettering platform and boost our sales.
The overall experience is great so far. The support was very helpful with our questions before the purchase and was very helpful with onboarding process.
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I had some issues getting my DNS set up on my domain and Michael was a huge help in letting me know that I had it set up correctly. The ability to just hop on chat and get such immediate assistance is invaluable!
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I needed help with my sender.net account. I contacted support and Michael, the support assistant, solved my problem with good manners and very fast.
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It works fine. Very easy to use. Very cheap email marketing service and stable! Tested in about 20 of my clients…
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I’ve been using Sender.net for a while now, and it’s been a solid choice for managing my email campaigns. The platform is easy to navigate, which is great for someone like me who isn’t super tech-savvy. I love how intuitive the interface is, and the automation features have really streamlined my workflow. I really appreciate Skylar’s support and highly recommend Sender.net!
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Up to now, I can only say that as far as email marketing goes, Sender has been amazing. Smooth send outs and very easy email templates build up. No real integrations unfortunately, relying on Zapier
Would have loved a Salesforce integration and hope it’s coming soon.
I have seen issues with the SMS marketing, primarily because I had to set up some best practices, their customer support was really great. Still having them walk me through with that and hope it works perfect. Worked with Sender for 3 months. Definitely legit with a loving support and can’t complain for it’s price.
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They have you go through a whole gauntlet of requests only to suspend you before sending out your first email. What is wrong with you. Please don’t waste my time.
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Customer service was great – Skylar answered all my questions and it didn’t take long to resolve all minor issues I’ve had. The setup was quick and easy, I had no problem with DNS instructions. I switched from MailPoet and so far I find Sender a lot easier to navigate and a better value for the price you pay. A few minor things need improvement (e.g. workflow test doesn’t work properly and the delay in sending automation is set to 1 minute but it take good 20-30 minutes to receive it). But given the price and the functionality of this plugin I think these are minor issues that I can put up with.
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We have a great experience with Sender.net. We easily configured the software, and started using it for mass email marketing the same day. The interface is intuitive, and the product itself is very easy to use. There are an adequate number of features to meet our bulk emailing needs. We easily fit in the price according to the proposed models. Sender.net is a far better value than other similar products that are more expensive. I highly recommend this solution.
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Excellent customer service. Fast reactivity and helped me set up the platform with complicated host settings.
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Isaac is absolutely the most excellent customer service agent I have encountered in many years. He hung in there with me on chat for hours while he helped walk me through all the procedures I needed to learn. His patience was invaluable, his expertise was awesome, and his kindness and spirit is unparalleled. I can’t speak highly enough of Isaac just hanging in there through all this without a word of complaint, just happy to see me through the process and get me back up and running. You have a true gem in Isaac, and I am so impressed by him. Wow, thanks for the most excellent customer service I’ve received in a long time. Big Smiles and Gratitude, Marilynn Hughes
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Customer support is a joke!
Emails to hotmail addresses never get sent, even though they appear to be delivered.
When you raise a ticket to have them look into it, it takes them 7 months (!!!) to reply everything is ok when clearly, the mails are still not being received.
Stay away from this and try Mailchimp instead, it’s also free and has solid customer support. At least you KNOW your mails are being sent.
Rating: 4 stars
We use Sender as it is more cheaper and accurate reporting than other softwares which are expensive.
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Sender.net is causing a fatal error on the thank-you page for WooCommerce. Second time now after an update.
Support fixed it with a plugin update within 24 hours. However, since it such a crucial step for any E-Commerce store, they should pay more attention to this before releasing an update.
Rating: 5 stars
Our entire experience with Sender.net has been outstanding. The software was very each to set up and configure, and we began using it for mass email marketing in less than a day. The product is very easy to use, and there are the right number of features to meet our mass email needs. There are a variety of pricing models and we opted to go with a prepaid-no contract model which suits our needs perfectly. This product is a far better value than other products in this space which are much more expensive. Highly recommend this solution.
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I love this plug-in!
Sender is a fantastic website for sending our newsletters. Also a shoutout to the people at Sender. They are always ready to help and the response time is really crazy fast.
Rating: 5 stars
Love using Sender. It’s so easy to use and the support is really helpful and friendly too.
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Very good free trial was able to get 2500 subscribers for free. Very fast and efficient email sending. Was very satisfied with how fast the website is. Support/ Live chat is amazing too always responds quick. Recommend 10/10
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I used Sender a year ago & that time it was such a great tool. But it had some bug issues so I left it & again I have been using it for a couple of months. At this moment I have no complain about Sender.
Highly Recommended!!!!!!
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Subscribers are not added correctly to the subscriber list when a new order is completed. Support ignores my tech support ticket when I report the issue.
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I’m a new user of sender.net but so far everything looking good.
One glaring feature omission is the option to subscribe during user registration (e.g. Woocommerce user registration).
I live-chatted on the sender.net site and the agent informed me that they will submit a feature request. Great service.
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I have been using Sender.net for a while now, what a platform! Thanks, guys! Will definitely go for the paid plan once I have some monetary support!
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