This plugin looks great for our needs. For admin to place an order over the phone using the front end. However, our clients calling to place orders often do Not have an email address (elderly people) and thus cant place an order for them as the email field is mandatory. If there a way to turn off email as a mandatory if selecting ‘Place Shop as Client’ ?
Many thanks, James
Dear Webdados team,
I use Shop as a Client with the Pro add on and since a few eeks while I have the problem that the taxes are calculated wrong. My shop location is Spain and when I have a client from Germany that I wanna assign an order to, it always pulls me the tax settings for Spain.
When I visit the shop in incognito mode however as a guest, the tax calculation is correct for each country. So there must be a problem with your plugin. Is this issue known already?
Best, Kurt
]]>The user fields from your plugin are not visible on the checkout page because I’m using this pro checkout field editor plugin. I’ve tested this because when I deactivate that plugin then your user fields are visible. I really need the checkout field editor plugin and also really need your plugin. So I was wondering if there is a quick fix/code with which I can see the user fields and make use of your functionality?
If needed I can send temporary access to the admin.
]]>Hello,
I was considering buying the Pro version… but it seems that even the Free version is broken.
I have a fresh install (less than 24 hours) of WordPRess 6.4.2 with woocommerce 8.4.0 and SHOP AS CLIENT free plugin version 3.1.
The checkout page as yu can see here does not display the fields.
https://snipboard.io/PwxcNa.jpg
Informations on my store :
Can anyone reproduce this ?
]]>Olá
Tenho uma quest?o de pré compra relacionada com a vers?o PRO do plugin.
O plugin permite que um user de um determinado perfil (shop manager) possa fazer compras em nome de outros users (customer) registados no backoffice, mas a lista de users que pode escolher é limitada aos users que lhe est?o atribuídos?
Colocando um exemplo simples, o plugin permite algo como um comercial fazer login e poder fazer compras apenas para os clientes que pertencem à sua carteira de clientes, independentemente de quantos users est?o registados no backoffice?
é possível fazer esta associa??o no backoffice?
]]>hey there,
Here was my test scenario.
logged in as admin, checking out as guest. No account to be created.
In the credit card panel (using stripe) I can choose to save the card info. So I did. I was hoping you just ignored the request but it saved the guest checkout card details to the admin account.
Any way to skip/ignore the saving of card details when its not accurate to the flow of the shop as client checkout?
]]>Hi, a client sells event tickets, they would like some members able to buy tickets for other members who do not have the ability to purchase or computer equipment.
Example
Member 1 – wants to buy 4 event tickets (simple woocommerce product)
Out of the 4 tickets, he wants to assign them to 3 other members (his friends) and 1 ticket to himself.
He will pay for the entire order (4 tickets) and get the money off his friends in real life
Is this possible?
Thanks
]]>Hello,
the free plug in get installed and activate normaly, but i dont find in the woocommerce setting page !?
thank you in advance
Hi, when I am adding a new order as customer there isn’t an option for me to add an email address to the order at the checkout, it is using my default admin email address for the order.
Also when the order is placed, it is putting this “on-hold”, does that mean when I change status to processing the customer will automatically receive a new order notification, or does this need to be done manually?
Thank you
I’m using the Pro version of this plugin, and I have been having issues with critical errors on my website. Whenever I check the error logs on WP Engine after triggering the fatal error, I get a message with the following:
PHP Fatal error: Uncaught Error: Call to a member function get_support_link() on null in /nas/content/live/clcboatsprod/wp-content/plugins/shop-as-client-pro/includes/class-shop-as-client-pro.php:139
I checked this line of code, and it seems like the $this->updater object that’s supposed to have the method is set to null for some reason. Would anyone know how I can fix this issue? I am on version 1.9.2 of Shop as Client, and 1.9.1 of the Pro version.
Hey Marco,
First of all: Many thanks for the great plugin!
I was wondering if there’s any news regarding the filter by order handler in the order history (I’m referring to this question).
Is it a feature that is already available in the paid version or is it possible to get support for that feature when buying the paid version?
Many thanks,
Chris
How do you access guest orders from the front end of the site, once you have check them out? I can not find the order, as it does not appear in my user “orders” under “my account”. I need access to duplicate and edit guest orders that have already been processed.
]]>As much as I want to try this program. There is no documentation, shapshots, videos or anything to show you how to use this plugin.
]]>Hello, I purchased the pro version and I would like to know if it is possible when we are performing the operation “as a customer” to make the plugin display on the “purchase” checkout screen the link that goes to the customer’s email, so that it can be copied and sent by Whats.
Please see if you understand my question.
]]>Hello team,
As previously mentioned, I’m trying to find a way to do the autocomplete on an extra field.
Any solution with a filter or directly in the code ?
I have Pro (SACPRO-S-****da96-ca1*****-e***697), I can send you by message the clear key if needed.
Thank you, I appreciate !
Bruno.
]]>Sorry, this order is invalid and cannot be paid for.
The above error message arrives when the user clicks on the link created in the email for the customer to pay.
Is there something missing in your latest update? Any help you can offer please, as the site has been working perfectly for years and I am not at a loss when it comes to this error message.
]]>Hi,
Thank you for your great plugin, simple and efficient.
I was wondering how I could send a copy CC of woocommerce on-hold-order email to client handler user, using :
woocommerce_email_headers filter and address mail from $order->get_meta( ‘_billing_shop_as_client_handler_user_id’ );
I tried many things but could not achieve this.
Thank you for your help and your plugin
]]>Hi, where do I query to get handler information?
I want to compare users with shop manager role with the handler user id.
I read that you store it in “_billing_shop_as_client_handler_user_id”, but where do i find it?
]]>hi, is it possible add others profiles instead shop manager?
]]>Hi,
I am trying your plugin and i was wondering if i can filter orders by shop manager in woocommerce>orders https://prnt.sc/17qf204.
Maybe adding a new column to know which order belong to a shop manager without going to the order detail page.
Thanks!
]]>Hi,
I’m using this plugin at least 2 years and i have just noticed major problem.
It seems when we use the plugin to take and order, that it is not updating customer profile with infos, as phone number, city, country….
Is there anything that can be done to fix >?
By advance, thank you
Albert
I am creating an internal P.O.S. site for our sales team. I have shop as client set up and I am able to select a customer and check out.
We are now trying to implement the plugin “Wholesale for WooCommerce” for specific customers.
When selecting a customer during checkout, the wholesale discount is not being applied.
Is there something that I can do to get the two plugins to communicate?
]]>Hi
I used CheckoutWC from https://www.checkoutwc.com/ and I know that is why the fields to select the customer on the checkout page do not show up. I have deactivated CheckoutWC and your field to select the customer is there
Do you know what the workaround would be to have it also appeared on a custom checkout page?
Thanks
]]>I’ve installed the free plugin but the two buttons in checkout page don’t show
]]>Hi Team,
I installed the plugin, and then I don’t find any option how to use this, can you please guide me
]]>hello friend, just installed your plugin and as show in your screenshots it looks awesome, however i cant find the button or link to switch users, could you please help me?
]]>Hi, is it possible to change Shop as a Client plugin emails?
Thanks
]]>Boas ! gostaria de saber se esse plugin, é :
eu – como adminstrador! entro no WP-Admin . fa?o uma compra para o cliente.
fa?o a escolha do produto, formas de pagamento – e forma de entrega (envios)
pois utilizo plugins de envio ( Correios Brasil ) e pagamentos – PAGSeguro UOL – do brasil ….
é para uma loja brasileira…
com os melhores cumprimentos ..
]]>This support forum is for the Free/www.ads-software.com version only.
If you have bought the PRO add-on you should log in here: https://shop.webdados.com/my-account/, find your order, click on “Licence manage” and then “Support”.
]]>I bought the pro-version and it’s great. However, it’s not filling in the email section on check-out. Is this a bug? Also – when searching a client, ex: “ABC” it shows the list – however it shows it by some random number ex: #15, #25 – is it possible to have it show the customer name, or do I need to change something (can’t find anything) about how the customers are listed.
]]>