Hello! I have similar account connect problem as they had:
https://www.ads-software.com/support/topic/no-way-to-connect-to-account/
https://www.ads-software.com/support/topic/could-not-connect-to-account/
May it be a php bug still? I’m on 7.4 now.
(temporarily i put the script via functions.php, but wondering if the bug can be fixed)
Thank you!
Viktor
Why your plugin is loading script https://rec.smartlook.com/main-20200827125917.js which is overriding javascript native code, more precisely it’s overriding CSSStyleSheet.insertRule method (https://developer.mozilla.org/en-US/docs/Web/API/CSSStyleSheet/insertRule)
Native javascript code should never be touched aaaaaaaaaaaa.
]]>I found the sumcheck for this plugin is invalid
https://downloads.www.ads-software.com/plugin-checksums/smartlook-visitor-screen-recording/2.1.1
It shows screenshot-3.png screenshot-4.png should be in the plugin, but as the current version those file aren’t in it. Please consider update the checksum file
]]>Most of the time when I go to look at the Smartlook analytics, the first page I see is “how to activate Smartlook on your website” and it shows a demo. I have the plugin installed and have had much success with this plugin up until the same issue about a year ago and I finally deleted the plugin and tried another analytics plugin. However there is no other plugin out there like this one, I just want it to work.
]]>Hello,
We are having these warning messages:
Calling ‘tag’ is deprecated and will be removed in Jan 2019. Please use ‘track’ or ‘identify’ method.
This implies a plugin update from developer side?
Thanks
]]>You are tracking us for heatmaps while we use page builders etc. This is corrupting the data :(.
]]>Is there an option to opt-int Smartlook?
I have record IP on, but i cant have that because of the GDPR.
Now it can be disabled by default, but then i can’t turn it on again.
Is there a way to enable/opt-in smartlook again?
grtz Willem
]]>Hello,
How the plugin and service ccomply or intend to comply with GDPR by 25.05.2018?
Thanks
I’ve disable recording from your plugin, deactivated and uninstalled.
I’ve also disabled recordings from your admin area, and purged my cache.
However your scripts are still being loaded on my site.
Please advise how to remove them
]]>i have a form that i use with Contact Form 7 plugin and i want to send the user information – name and email to the smartlook dashboard. there is an easy way to do it if i dont understand programming? like a plugin or a tutorial?
]]>I’m writing here because I sent an email to your support email and I don’t have any answer.
The plugin looks nice on your website, I installed, I opened an account on your website, but on wp dashboard nothing happens, no way to connect to my account. Thanks.
Hi guys, I’m having some trouble connecting to my account. I put my credentials (e-mail and password) but it does not connect to my account. Neither does the plugin let me create another.
Can you help me with that?
Thanks
]]>The connection time is sometime is 900-1200 ms oter time the TTFB is around 900 MS as well. Is there anything on my end that can be done to minimize these times?
Thanks
https://www.ads-software.com/plugins/smartlook-visitor-screen-recording/
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