Rating: 1 star
Tried to connect with my instagram account, while both of my accounts is business account, the plugins keep saying my account is personal account and showing me error messages. Tried the other plugins Smash Balloon, this plugin connected my account without any problem. I found that Spotlight seems have nicer design, unfortunately it is not working. I am glad I tested it out first, and you should do it before purchasing.
]]>Rating: 5 stars
It was a pleasure to receive a reply from Hendra. The solution suggested worked perfectly.
Great job.
]]>Rating: 5 stars
When I first installed this plugin I had many issues with my instagram disconnecting and not loading all the posts. I was disappointed and confused why it wasn’t working. Hendra from spotlight what fantastic and super patient and guided me every step. Turns out I had an optimising plugin that was conflicting with everything and a cron file that wasn’t doing its job. I love this plugin and how it allows me to moderate our tagged posts. And guide people to purchase products to make it easy.
]]>Rating: 5 stars
This is the only product out there that I know of that automatically links posts on your website feed to the link in the IG caption. This plugin is imperative for an influencer’s link in bio. Plus, their support is amazing!
]]>Rating: 5 stars
I had a problem with the plugin and a few questions that were resolved very quickly and effectively.
Highly recommended.
]]>Rating: 5 stars
First of all I like that this tool works without the necessity of visiting any Meta developer pages, it even works with personal insta pages. The process of seletion, design, filter and moderation is very clear and flexible.
We had a very difficult problem with hashtag filtering and the support team was outstanding in their effort to resolve this (it was resolved eventually).
So all in all extremely happy.
Rating: 5 stars
This plugin goes above and beyond with its stellar support and impeccably structured design. The best choice for a smooth and efficient experience!
]]>Rating: 5 stars
Amazing customer service ! We had two problems with the plugin (plugins conflict) and a very short deadline to handle them. And the Spotlight team helped us in a very profesional way. We appreciated their effort to help us and they managed to solve both issues in a short period of time.
E.S – Projection Web – CEO
Rating: 5 stars
The support team is very patient and helpful and able to resolve issues.
]]>Rating: 5 stars
Had an issue after an update – Support was right there to help and fixed it.
]]>Rating: 5 stars
Spotlight plugin is great and their support is even better. Special shout outs to Hendra who goes above and beyond.
]]>Rating: 5 stars
The Spotlight plugin is excellent – easy to use and allows us to display our Instagram feeds as we want. The support from the team was quick, thorough and resolved an issue effectively (which was at our end). Highly recommend!
]]>Rating: 5 stars
This plugin was just what I was looking for, I had a problem where the videos from the Instagram feed were not playing in the lightbox when opened, it said media could not be found. I contacted support who replied within an hour and gave me the solution to fix the problem. So five stars from me.
]]>Rating: 5 stars
First of all, I searched for a lot of plugins that would allow me to integrate my instagram feed on my site as I wished. Only Spotlight allowed me to do what I wanted. It’s a really great plugin, very high quality, very complete, with lots of options.
What’s more, I had a few integration problems at the beginning, but I quickly solved them thanks to a very, very efficient support service! As well as being very friendly, they’re also very responsive and provide clear solutions. Special thanks to Hendra for her kindness and efficiency.
]]>Rating: 5 stars
This plugin is great and was exactly what we needed for our website. A few months after using it we started to experience an issue with a ‘Thumbnails not Available’ error. Hendra from Spotlight and their dev team were very helpful and after a bit of back and forth, we managed to find a solution to this problem. Thanks again for all your help!
]]>Rating: 1 star
Does not work after some days and shows only black boxes, had called support about 10 times, they always said they will look into it and fix the problem, after that they said my site is the problem – i want my money back!
]]>Rating: 5 stars
This plugin is fantastic with an equally fantastic support team! I had one small cron issue with my plugin and the support team helped me get it fixed within a day! Aside from that one small issue, the plugin works seamlessly and is very easy to set up. I love the many different features and styling ability.
]]>Rating: 5 stars
The support team have been fantastic and helping me work out an issue with my plug-in and they are so supportive!
]]>Rating: 5 stars
Really nice plugin, nice design !
Jessie and Hendra helped me to find the solutions of display feeds problem with my server memory check and many other tricks !
Thanks a lot ??
Rating: 5 stars
Digging this app – easy to load, connect and design. And when I ran into a hiccup the team was super responsive in helping me fix the issue quickly and easily. Five stars! ??
]]>Rating: 5 stars
Easy to use. Nice interface. Good support. It does exactly what it says.
]]>Rating: 1 star
Just installed free version, it doesn’t work with videos, it wont play the video on the website page (embedded) and doesn’t link anywhere either, like to the video on Instagram, only displays the thumb. Tested on 3 browsers with all local and server caches cleared. Wasted my time on this.
]]>Rating: 1 star
Second time this has happened, my instagram account got disconnected and in place of each image I have a notice that a free business account is required, etc. etc.
This would be more manageable if the instructions you give for navigating through Facebook to set one up were correct.
It’s too much of a bother if other plugins do the job.
Rating: 5 stars
Good plugin and good support
]]>Rating: 5 stars
The plugin works perfectly for a few months, maybe even years from the time I installed it, and it runs perfectly and smoothly. Once Instagram changed the API silently, the support fixed the issue in one day, which is so unusual this time.
]]>Rating: 5 stars
The plugin is easy to use and manage. We are used to that.
The big difference is, that if you encounter challenges (or problems), the support team really helps you and solves the problem
]]>Rating: 5 stars
and very nicely displayed on screens !
]]>Rating: 5 stars
i found spotlight support, top notch, i had a css problem and jessie helped me find a fix within hours of me creating the ticket…
great plugin, great support… thanks
]]>Rating: 5 stars
We’re very happy with the plug-in. We ran into a little issue and their support team was very helpful.
]]>Rating: 1 star
This could be a great plugin, although we were never able to get it working. This isn’t our core issue, as we understand every site is different, and themes/plugins/modifications may clash, so it’s impossible to create a plugin that works on every site.
Our primary concern is that the associated support for the premium plugin is glacial, taking months on a single ticket and weeks between replies.
Spotlight support also accidentally overwrote our theme file with a generic copy, disabling site functionality. I also understand that accidents happen, but if you are making changes to site files, you need to take backups and then monitor if anything is broken. They were also quite cagey about accepting responsibility.
To their credit they offered us a refund which we accepted.
]]>