Rating: 5 stars
Had a few issues with the plugin over the years (early adopter) but the support I recieved has always been great
]]>Rating: 3 stars
Shortcode [starfish testimonial=”display”] just don’t work for my WP site.
Rich Reviews works as expected.
Rating: 5 stars
Works great and does what it says. When issues arise, the team quickly jumps on things and gets them resolved in a timely manner. Highly recommended.
]]>Rating: 2 stars
This would be a great plugin if it didn’t break everything else. Broke things all over my site. Changed how posts are displayed, broke the display on my price tables, even broke the display on the Posts page in my dashboard.
]]>Rating: 1 star
In March we noticed the plugin wasn’t imported any review from Google and Facebook since end of December.
We also noticed the layout of our websites was brokken since some update made on the new version of the plugin, it wasn’t the case at the beginning and it worked even if it was the new version.
We opened a ticket to try to have a solution who never comes. They asked a dev version, asked a copy of template but nothing worked and they were totaly unable to fix the problem on any site (we had three site using the plugin).
After waiting till now we opened a last ticket some days ago to try to have support as we paid for it but they never answered and the plugin didn’t imported any new review since December 2021.
Also, the plugin is not build to be translated, the support answered a “not planed” as answer, how is it possible in 2022 to work without translation in mind ?
Poor, really poor…
Rating: 5 stars
While working with Rich Reviews, now maintained by Starfish Reviews, I had the need to only show the star and review count snippet only if there actual reviews to show, otherwise show nothing.
I put in a support request, and in a few days Starfish came through with a new feature on an old plugin to save the day.
Way to go Matt at Starfish!
Rating: 1 star
You would think that a plugin called “starfish reviews” would come with a five star based review system. No, it comes with thumbs up or thumbs down options only.
]]>Rating: 5 stars
We’ve been using Starfish reviews and are getting a lot of reviews from clients. We’ve had a great experience with the Starfish support. Our issue was resolved within hours and an updated plugin was released quickly! Very impressed.
]]>Rating: 3 stars
we found this plugin to work and the support team does exist; you get what you pay for with the free version
]]>Rating: 5 stars
This app is core our strategy for displaying reviews on our website and search. The team is incredibly responsive to questions and troubleshooting.
]]>Rating: 5 stars
Starfish Reviews is an incredible plugin and one that I recommend for every business if they rely on customer reviews to generate new business. Thanks so much for this amazing plugin!
]]>Rating: 5 stars
Great software and better customer service.
]]>Rating: 5 stars
what I like most here is the help desk. I like!
]]>Rating: 5 stars
It was a pleasure working with this company, I had an issue and contacted support.
The support was kind and helpful and went into lengths he didn’t need to.
Very happy.
]]>Rating: 5 stars
Great product! Pro version is well worth the money. I can’t say enough good things about this product. Which made it so easy to create a schedule social media posts. It’s been a great timesaver for my office assistant him myself. Could not be more simpler and straightforward. It’s a great product.
]]>Rating: 5 stars
I purchased this to replace a monthly subscription to a similar service. Starfish is a fraction of the cost, has the features I’m looking for, and their support is quick, knowledgeable, and friendly. I’m very happy!
]]>Rating: 5 stars
I haven’t had a chance to fully implemement all the features yet but support has been very responsive and helpful with a few inquiries I have had
]]>Rating: 5 stars
I am a property manager/owner, SEO and online marketer who searched extensively for cost effective reputation management tools. There are many flavors of these tools at varying price points with different features. Starfish Reviews is an integral part of my 2020 online reputation management strategy
This plug-in is awesome in many ways. IMHO the best feature is the request for a 5 star review and diversion of the review if the customer is not satisfied. This feature preserves the integrity of the online review acquisition without gaming Google’s authenticity components of the search algorithm. So many review products attempt to game the systems which is bad from an SEO standpoint. Simplicity of the plug-in and great user experience are high on my list too.
Will update this review as we implement our review acquisition strategy.
]]>Rating: 5 stars
Great service for a great price. Support is fantastic as well. Get your own reviews at a fraction of the cost of most review services.
]]>Rating: 5 stars
Before I could begin using the Plug-in, Tevya and the Starfish Team provided an incredible level of support to resolve two unique technical issues I was experiencing. You can count on Starfish to stand behind this Plug-in! They provide hands-on support of their product – unlike many who push you off to Forums . . .
]]>Rating: 5 stars
Easy to use — does what it says it does.
]]>Rating: 5 stars
Very easy to use and it just works! Unlimited possibilities with creative thinking……
]]>Rating: 5 stars
Slick and intuitive interface, does just what I need!
]]>Rating: 5 stars
Great plugin, that I’ve been able to add to so many of my websites, that actually benefit every single one.
Support is quick, reliable, professional and goes the extra mile.
Thank you!
Rating: 5 stars
Although the lite version has limited functionality, it works great and provides a much needed solution for many businesses.
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