Rating: 5 stars
I’ve been using this plugin for many years for a client who needs to show doctors and medical locations that serve a particular condition. With the Power and Experience add-ons it’s the most robust store locator I’ve been able to find. I’ve engaged with support on numerous occasions over the years and they have been responsive, even taking my suggestions to the dev team for future releases.
]]>Rating: 1 star
I’ve been fighting this plugin for two years. I work in WordPress all day and this is one of the worst functioning plugins of them all.
Listing management is crap. I cannot even get a list of active listings.. Hu?
The user edit pages have multiple scroll bars so you cannot navigate without…
you know what Im not waisting any more time on this. Just know its shitty.
Rating: 5 stars
This is a great plugin for a store locator! So many ways to customize it. Whether you go with the MySLP plan or the WordPress plugin you won’t be disappointed. I had some trouble getting the plugin to work with my theme, but I contacted support and they were more than helpful at trying to diagnose the problem. The IP blocker in the Premier plugin is such a great add-on. Highly recommended!
]]>Rating: 5 stars
This plugin may be a bit dated in some areas but I can overlook that. It works for what we need and is very customizable. After talking to the developer we decided to look at the power and experience plugins (a bit pricey, but looks like they’ll save us a lot of time customizing the user interface). So far so good — great CSS and document structure make it easy to customize and get the look we want. No problems with our Avada theme and store locator plus is easily handling our large location imports. Good job guys!
]]>Rating: 1 star
This plugin did not end up working with my theme…. Salient, which is one of the most popular themes on Themeforest. I assumed the messed up display of the map could be easily solved, so I put in many hours populating the plugin with locations, only to end up having to move to a different plugin that works great. I wasted a lot of time, so I wanted to warn you…
]]>Rating: 1 star
Im pretty angry and disappointed with the way the development of this plugin suite has been managed. After buying all the plugins and spending hundreds of pounds they made everything defunct and push a service plugin. I make it a point of avoiding the companies which take advantage of customers or who keep churning their business model. I am looking elsewhere to put my money.
]]>Rating: 5 stars
Their support is extremely helpful. They do a very good job of keeping their plugin updated and supporting as much as possible.
]]>Rating: 1 star
Do not purchase this plugin.
My client waited too long to update and lost all the features they paid for.
What a ripoff.
Support was snarky and condescending.
They treat you like dirt of you are not a wordpress professional.
What a ripoff.
NOT HAPPY!!!
Rating: 5 stars
We’ve been using the Store Locator Plus plugin for years without problem. Recently, we had an issue where part of the plugin stopped working. I did some searching in the forum and found some other people with a similar problem, but no solutions. I submitted my own forum post, and received a response pretty quickly. After a few back-and-forths, I was able to resolve the issue all within the same day. Very impressive! Thanks for a great plugin and great support.
]]>Rating: 5 stars
Had great support with responses only seconds apart via email. Can’t ask for more than that. (Yes, my issues all got resolved!) Thanks!
]]>Rating: 2 stars
Put far too much effort into trying to get this working – without success. Switched to an alternative plugin and had it up and running in 5 minutes. Support is responsive but poor.
]]>Rating: 1 star
Bad experience, update on old installation but not work.
]]>Rating: 1 star
Do not get fooled by the “lifetime update” promises – you have to rebuy the plugins at full price every once in a while as otherwise you receive no updates. The old versions you are stuck with will stop functioning fr example if google changes its API access.
Combined with the lack of response I would look elsewhere – I am migrating my locations away from this moneysink!
]]>Rating: 1 star
I installed this tool on one of our company websites. It appeared simple enough, and I quickly entered a ton of locations – but the map wouldn’t work. I realized it was because this app required an API key from Google, and went through the instructions and set-up the key and it wouldn’t work. This should be simple enough to enter a key but it continually showed an error. I emailed the app developers for assistance and received no response. After 5 days I attempted sending a second email with no response. In the meantime, I reached out to Google support to ensure the problem was not on there end…
Finally, after much frustration and stress, I downloaded another locator plug-in to test the key and make sure it wasn’t a problem with the key – and I had the other tool up and running in MINUTES. After spending an entire WEEK trying to get this app going, it was such a relief. I understand not everything will plug and play simply and don’t mind if I have to go back and forth with support teams to get something working… But getting absolutely no response says a lot and tells you what to expect if something every has an issue in the future.
I do NOT recommend this tool based on the extremely poor support and lack of response after multiple attempts to reach out for assistance. Also, the other plug-in I ended up using was SO quick and easy to set-up, and their support team replied to me within minutes of me asking about a feature. Response time on customer inquiries is EVERYTHING when you are working with apps and a good indicator of what to expect if there is an issue with the app in the future.
]]>Rating: 5 stars
I use the Premier subscription for a couple of clients. Support has been responsive and timely. I just had custom work done and it was completed on time and to my satisfaction. I can easily recommend SLP.
]]>Rating: 3 stars
We use this plugin for different clients and we’ve paid the very full price to get all the features. On its own it is doing a good work, but when it comes to customizing features, the documentation very often leads to 404 pages or things are barely explained (not enough examples). The developers should really take a look and have a complete review of the documentation, otherwise what’s the point in paying so much for so few?
]]>Rating: 5 stars
Even though I didn’t follow the standard rule of posting on the forum first, they were still very understanding and helpful.
]]>Rating: 5 stars
The author will actually talk to you and customize the plugin for special features. It is a little pricey but to get the author to customize a plugin and make it a regular feature not a frankenstien addition is great. Others would not even answer my e-mail asking about new features being added. Very cool. If the customer approves the budget this is the one.
]]>Rating: 5 stars
After an issue was reported when updating to SLP 4.9.1, the support received was interactive so that we could progress effectively towards the solution.
The SLP team appears to appreciate customers who identify issues and who want to work together to improve the product.
Toon
]]>Rating: 4 stars
It’s a very feature rich plugin, with a responsive support-section. But I did have some issues with updating. They will fix the issues, but for a paid plugin I think some of the issues shouldn’t appear in the first place.
But… I keep using it, because of the very rich feature-set and decent support. I haven’t found a competing plugin yet.
]]>Rating: 5 stars
Great plugin. Has a lot of features right out of the box. Could do what I needed and found the options to set things up the way I wanted. No issues with support, but haven’t needed to use it much yet. Only had questions about which upgrades to buy to customize the look.
]]>Rating: 3 stars
The plugin does what it should do most of the time. We did experience a very bad customer service experience. If we ever come to a crossroad and we would have to switch / upgrade, we would probably switch. In hindsight we should not have given them our business, but hindsight is always 20/20.
]]>Rating: 5 stars
Building a new service for listing places to eat near AirBNB. Tried a lot of other locator plugins that had problems or had limited initial features. Many wanted me to buy support to get basic questions answered. The basic product has been working great and support has been quick to respond. Going to be checking out their upgraded plugins like the Power thing to start loading hundreds of locations for my project. Looks like the perfect fit for me and seems to be a well built plugin, my programmer said “nicely done, these guys know how to code”.
]]>Rating: 1 star
I have been testing and using all free versions of store locator plugins. I strongly recommen you stay away from this plugin. Unless of course you have up to five locations, in which case, you may do your job. Actually one has to pay for everything. What this plugibn has to do with an open source project? Each single question i have made, has the following answer: Links to the costly add-ons. There are alternatives, which do the job, feature rich, so bye bye
]]>Rating: 4 stars
while I agree that the pricing for the pro versions of this product has spiralled quite dramatically in recent times, at least it seems the $$ is being put into a responsive support system.
]]>Rating: 1 star
The year I purchased this plugin it was made redundant. Paid hundreds of dollars and now our website which is 100% reliant on this plugin is useless. Now we are forced to re-purchase the new version for even more that the original price. No transitional strategy. No willingness to help. This is the worst plugin experience I ever had. Buy it today and be prepared to have to buy it again tomorrow. Be warned…
]]>Rating: 2 stars
We purchased this plugin two years ago, been using since. We purchased add-ons as well. The ad-ons stopped working after an update, we contacted dev and was fixed. Now once again no ad on functions, but they will not reply to my emails.
I have noticed they are now charging a very high monthly fee for ‘premium’ service… perhaps this answers why they wont cont us now ? The thing is- WE PAID for it… it should work- period, as we need the function of the ad-on. Very poor of the company to leave us in dark- hence poor rating
Rating: 1 star
If a user enters one point of information, eg Town/suburb, the plugin can not return accurate results if your country has suburbs/towns/locations with the same name. You will be provided the results of one only. The plugin needs a way to differentiate. A possible solution could be an autoguess/complete function to allow the user to easily enter their full address or at least suggest suburb & postcode. The plugin does offer an autoguess/complete feature for only postcode however this does not fix the issue.
When we asked about this oversight the developer wanted us to pay them to address their products own failure. Best consider other map wp plugins that have this feature as standard.
]]>Rating: 5 stars
After a really nice chat with Cici, I decided to change my review to 5/5 stars. The plugin really works great, and I don’t know what I thinking before. Everyone should try this out for themselves.
]]>Rating: 5 stars
Cicii was amazing!
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