There seems to be an intermittent issue on the Stripe payment gateway.
We have 2 events collecting credit card bookings, and have found over the last 1-2 weeks that both are suddenly displaying “processing (Stripe)” on many transactions like this:
https://prntscr.com/ordrln

I am aware Stripe has recently changed the way their payment gateway works as we have had to update our code for other clients. Can you please look into this? It is causing a lot of frustration for customers trying to place bookings.

When using Events Manager and this plugin in JPY currency, the ticket amount will be displayed correctly, but the amount settled in Stripe will be 100 times the ticket amount.

For example, if you apply for a ticket of 1,234.00 JPY, it will be settled as 1,234,00 JPY on the Stripe side.

This is considered to be due to processing of line 329 of gateway.stripe.php.

$charge = Stripe_Charge::create(array( 
	"amount" => $amount*100,
	"currency" => get_option('dbem_bookings_currency', 'USD'), 
	"card" => $token_id->id,
	"receipt_email"=>$EM_Booking->get_person()->user_email, 
	"metadata" => array("order_id" => $booking_id),
	"description"=> $booking_description
));

If you delete “*100”, it will be the correct bill amount in Japanese yen.
The decimal point is not used for the current Japanese yen.

This problem does not occur when using USD.
If you are using USD and you remove this 100 times process, you will be billed at 1/100.

Apparently there seems to be a problem with how to handle currency format and periods.

Please check the problem and fix it.
Thank you.

Hi,

A client of ours uses Event Manager Pro and Stripe Payment Gateway.
The client is asking why their business name is printed as ‘Essex’ when it should be ‘London Darbar’ on their customers’ bank statement.
I would just like to check if it’s something I could change from the plugin setting or is it something to do with their bank account settings?
I think it might be later, but would like to double check with you.

Thank you.

Hi Guys

I have a huge issue that i cannot find the solution to.

I have an event where people have to pay. Most of the people can just go and pay with no problem but some peoples payments doesnt get registrated which means they will not pop up on the “transaction” list and instead they are highlighted as “processing (Stripe)”

then i go to stripe and i cant see any sign that they tried to pay, they are not on the logs list, all customers that have paid is on the logs list but then it just skips the ones where the payment has failed. Can anybody please help my i dont know what to do.
this error occurs in about 20% of the payments ??

I am considering implementing this plug-in with my installation of Event Manager Pro. I understand that the standard version is not “PCI compliant” and people have raised concerns about security in reviews of the product.

I am also reluctant to pay for the PRO version without first trialling the standard version for a few weeks. However, I am worried about installing the standard version if it is going to leave my site and my customers vulnerable.

I am not sure I fully understand what “PCI compliant” means in practice. But if it is to do with encrypting the data supplied by the client, is that necessary when my website is running under https: ?

Thanks for any help
Ian.

My client has just flagged up that a customer bought 10 tickets via Stripe which Stripe had flagged as ‘card declined, do not honour’ yet Events Manager has the transaction marked as completed. Obviously this means they have lost a large sum of money because the tickets were despatched even though the card had been declined.

Hi,

The booking works fine since I received the email receipt after successful booking. But the customer did not see successful booking msg which is supposed to “Thanks for booking!” per the default setting. It is just like no responding.

Thanks.

I keep getting the following error:
Booking could not be created:
Please enter credit card number”

This happens with any credit card number. I have all the api info setup in the plugin. Any ideas?

My client has a multi-site network and, until two weeks ago, each of the site admins received two emails when a customer booked with Stripe; one from the site and the other from Stripe. Now, although the booking appears in the back-end there are no emails either to the admin or the customer. This does not happen for PayPal bookings – only those made using Stripe. Any thoughts?

Hi,

This is a great plugin, but I do have one question.

From what I can tell you are still using v1 of the Stripe API. They are now transitioning to v3. Any chance of an update to use that.

They main issue I have is that Stripe really stresses using their js checkout options for optimum security. This way the clients card information never touches our severs. You do this by removing the name tags in the form fields and adding data-stripe tags instead. That coupled with their v2 api and js creates a token from their browser and stripe, which our servers then use.

Stripe has been nagging me about this and warning that if we continue to process this way, they may consider us a higher risk and require PCI scans.

I have tried working with the code to do this my self, but it is beyond my abilities.

Any thoughts on when or if this will be implemented?

Thanks!

URGENT -Hello,

We use the ‘Stripe Gateway – Events Manager Pro’to take payment through Events Manager which has worked very well on another website of ours.

However we have a new website using Stripe Gateway – Events Manager Pro which is setup in exactly the same fashion, But when card details are entered and event submitted – nothing happens and no confirmation email is sent to the User. Yet in the back end of the website it states ‘Stripe payments processing’

more than happy to provide an admin user to take a look into the issue.

Thanks very much

Hi,

I am considering to use this plugin.
I would like to know if this plugin is possible to set up managed mode for Stripe connect?
If anyone knows, let me know, please?

Thanks,
ysakurai

Hi

Using this plugin with EM Pro and the ‘multiple booking’ option results in ‘multiple events’ being the description sent to Stripe instead of the actual event names. This means the info isn’t very useful – how can the correct information be sent?

• This topic was modified 8 years ago by KineticPulse.

I had requested support from Events Manager Pro on this but they won’t help since they did not develop the Gateway.

There are a variety of solutions for PayPal. Based on those I came up with this for Stripe – Can you offer some direction on how to add the value of a field or fields selected by ID to the total of the ticketing checkout?

Here is what I cobbled together:

/* confirmed the use of '$EM_Gateway_Stripe' in the Stripe Gateway plugin */
function my_emp_add_on_charge($stripe_vars, $EM_Booking, $EM_Gateway_Stripe){	

    /* Get value from Field with ID, "donation_amount" */
    $donation_amount = $EM_Booking->booking_meta['booking']['donation_amount']; 

     /* replaced 'paypal' with 'stripe' - obviously not going to work... */
	if ( !empty($donation_amount) ){
		$itemcount = (count($EM_Booking->get_tickets_bookings()->tickets_bookings) + 1);
		$stripe_vars['item_name_'.$itemcount] = wp_kses_data("Donation Amount");
		$stripe_vars['quantity_'.$itemcount] = 1;
		$stripe_vars['amount_'.$itemcount] = $donation_amount;
	}
	return $stripe_vars;
}

add_filter('em_gateway_stripe_get_stripe_vars','my_emp_add_on_charge',1,3);

https://eventsmanagerpro.com/support/questions/how-can-i-add-a-variable-amount-donation-field-to-the-registration-form/

https://www.ads-software.com/plugins/stripe-gateway-for-events-manager-pro/

Hi there,

I’ve just started using the Stripe Gateway having used various others. It all works as expected.

I’d like to request the addition of an action in the plugin file to bring it inline with the PayPal, Autherize and other gateways out there for Events Manager.

In your em_booking_save function, just after this block:

if( !get_option('em_'.$this->gateway.'_manual_approval', false) || !get_option('dbem_bookings_approval') ){
	$EM_Booking->set_status(1, false); //Approve
    }else{
        $EM_Booking->set_status(0, false); //Set back to normal "pending"
    }

could you add:
do_action('em_payment_processed', $EM_Booking, $this);

I’ve added this to my copy of the plugin and it does what I need for custom purposes, but I’d like to stay upgrade safe.

Thanks!

https://www.ads-software.com/plugins/stripe-gateway-for-events-manager-pro/

Hello,

I have been able to successfully process test payment, however for some reason every time I try and enter a value in the “Gateway Title” box it will not save. Is this a bug anyone else has encountered? How can I fix it?

Thank you!

Jake

https://www.ads-software.com/plugins/stripe-gateway-for-events-manager-pro/

Was working correctly, stopped working sometime in the past four days… possibly due to upgrade from WP 4.4.2 to 4.5? Not sure if the error is coming from this plugin, or from Events Manager Pro, so I’m going to open a ticket with them as well.

Example event: https://www.spitzinc.com/events/spitz-institute-2016/

https://www.ads-software.com/plugins/stripe-gateway-for-events-manager-pro/

I was wondering if it is possible to use an image of the credit cards accepted in the Booking Form Information rather than typing a message?
Thank you.

https://www.ads-software.com/plugins/stripe-gateway-for-events-manager-pro/

Is it possible that you can add a POT file and language translation support to this plugin, so I can translate it to danish?

https://www.ads-software.com/plugins/stripe-gateway-for-events-manager-pro/

Thank you for creating a Stripe plug-in for Event Manager Pro, I would be more than happy to donate toward it assuming that I can get it working…

Currently I am getting this error when trying to test the stripe payment on a booking after installing it and setting it up… See below…

Booking could not be created:
Connection error:: “Unexpected error communicating with Stripe. If this problem persists, let us know at [email protected]. (Network error [errno 77]: error setting certificate verify locations: CAfile: D:\<snip>…..</snip>\wp-content\plugins\stripe-gateway-for-events-manager-pro\lib\Stripe/../data/ca-certificates.crt CApath: none)”

Any advice would be much appreciated

Regards
Mykasoft

https://www.ads-software.com/plugins/stripe-gateway-for-events-manager-pro/

Hello-
For some reason, though we have “manually approve completed transactions” unchecked, when someone books, the following 2 problems arise:

1. After pressing submit to book for the event, the loading screen shows up and then there is NO message. So the user has no idea if they have booked or not.

2. While the booking goes into the system, it is NOT approved; it has to be approved manually. And none of the emails for the pending booking are being sent, so the admin has no idea there is a booking waiting to be approved.

I’m not sure if I configured something improperly or of it’s a bug.

https://www.ads-software.com/plugins/stripe-gateway-for-events-manager-pro/

So I’ve got this plugin integrated properly, and transactions are going through, but I’m not receiving anything other than the last four digits of the credit card with which to identify users (and I can’t use that to identify them, unfortunately). Is there some trick to getting the name to pass into Stripe?

https://www.ads-software.com/plugins/stripe-gateway-for-events-manager-pro/

I’ve created an event at https://www.mta.org/event-registration/minnesota-chapter-year-end-party/ which has two different rates:

1) A FREE member rate
2) A $20 non-member rate (for lower tiered subscribers)

The issue I’m having, though, is that the credit card details screen appears even when a member is logged in and selects a free rate. This becomes confusing for our members, who now think they have to pay.

How can I hide this? I can provide test credentials for a member account, if necessary. I’d also happily pay for support on the issue.

https://www.ads-software.com/plugins/stripe-gateway-for-events-manager-pro/

Hi,

I have just installed your plugin and was wondering if I need SSL on my site to use stripe?

Thanks

https://www.ads-software.com/plugins/stripe-gateway-for-events-manager-pro/

Warning: func_get_arg(): Argument 0 not passed to function in /home/*******/public_html/wp-content/plugins/events-manager-pro/add-ons/gateways/gateway.php on line 129

Warning: Cannot modify header information – headers already sent by (output started at /home/********/public_html/wp-content/plugins/events-manager-pro/add-ons/gateways/gateway.php:129) in /home/shotguna/public_html/wp-includes/pluggable.php on line 1196

I am receiving the above error message when I configure the settings to use Stripe as a payment gateway for Event Manager/Event Manager Pro

Am grateful in advance for your help
Kate

https://www.ads-software.com/plugins/stripe-gateway-for-events-manager-pro/