Hello everybody,
I just installed Sucuri 1.9.6 plugin (free) and the “Generate API Key” is missing, although tutorials (Sucuri materials included) show it as the same grey button. I allowed API function in the config.php (found the suggestion on a forum) and I was notified that everything is OK. There is no conflict with the WP version or PHP version. No other sign of plugin malfunctioning.
On search I found the issue was already signaled before but all the concerned forum entries have been closed with no answer provided.
Thank you for your time,
Basil
]]>From previous tests we discovered that Sucuri conflits Memcached so we disabled Memcached alltogether.
But we are missing out on performance
Is there a way for those two to work together?
]]>if an IP address is blocked due to too many failed login attempts, where can I find the list of blocked IP adresses?
I am referring to https://www.ads-software.com/support/topic/password-guessing-brute-force-attacks/
]]>Hi, Team!
I’m encountering a recurring issue with the Sucuri plugin on my WordPress site. Occasionally, when I try to perform any action on my site, I get a white screen. Upon checking the logs, I found the following error:
PHP Fatal error: Uncaught Error: Call to undefined function wp_get_current_user() in /nas/content/live/yoursite/wp-content/plugins/sucuri-scanner/src/mail.lib.php:177
Stack trace: 0 /nas/content/live/yoursite/wp-content/plugins/sucuri-scanner/src/mail.lib.php(85)
I’m using the latest version of the plugin (1.9.6). Whenever this issue occurs, the changes I made in the dashboard are lost, which is very disruptive.
I’ve disabled the plugin for now, and my site is working properly again. Could you please check the issue and provide a resolution? I would love to continue using your plugin as it’s a great tool for security.
Looking forward to your assistance on this.
]]>My website generates various temp files that are removed shortly after they are created. These files change as the site and database does and so marking them as “Fixed” only works until the next website change, if I can catch them existing to mark them as “Fixed” at all.
I’m getting daily emails about something that I don’t need to address.
Is there a way to ignore certain file names when the content of those files changes daily?
]]>Hello,
I’m trying to protect the PHP files in the WP-CONTENT directory but it displays SUCURI: Error hardening directory, check the permissions.
Do you have any idea how to fix this?
]]>Good morning, I scanned my WordPress website with your plugin and it tells me that it found a script that is on a blacklist. The script is https://majorbrdide.com/js/error.js
What can I do about it?
]]>Hello. I was hoping you could have a look at the contents of a recent email from wordpress, on one of my sites. There seems to be a recent issue that has popped up with sucuri and wp hide login on the site mentioned. The alert came from wordpress on 9/21. When one of the editors tried to log in, she got the critical error message. All users can login with one or the other plugin?activated, but not both. I deactivated most of the plugins and tested with both plugins activated, with the same issue happening. I also tested while using the twenty twenty-one theme – same issue. Also note that all plugins and themes are up to date.
Are you aware of any issues between the two plugins? I would like to send the contents of the warning email and/or the screenshot to a secure location, if that is possible. Currently sucuri is not activated and I would really like to get it back up and running with the hide login plugin. Thank you.
]]>My plugin is saying this “SUCURI: SiteCheck error: Unable to properly scan your site. Timeout reached” Recently I turned off access to /wp-json/wp/v2/users and disabled xmlrpc. Is this something it needs to work?
]]>Until 2 weeks ago, I never received these alert mails from sucuri. Why am I getting them now all of a sudden?
Event: Post Update
Website: https://www.nachtsichttechnik-jahnke.de
IP Address: 52.136.
Reverse IP: 52.136.
Date/Time: September 16, 2024 12:14 pm
Message: Shop_order status has been changed; details: ID: 16269,Old status: wc-pending,New status: wc-on-hold,Title: Order – September 16, 2024 @ 12:04 PM
]]>I logged in from a 50.xx.xx.xx IP as ‘demouser’ yesterday and my login is noted correctly in the login history. The Sucuri alert email reports (one posted below) for that login arrived with the correct User, but the IP address [the 69.139 IP] of another admin who hasn’t logged in since July 17, 2023. How is this possible?
]]>Event: Post Update
Website: https://signsxxxx.com
IP Address: 69.139.XXXXX
Reverse IP: c-69-139-XXXXX.hsd1.ms.comcast.net
Date/Time: August 29, 2024 2:34 pm
User: post (demouser)
Message: Revision status has been changed; details: ID: 311,Old status: new,New status: inherit,Title: About Us
PHP Warning: Undefined array key “Integrity.Items” in /wp-content/plugins/sucuri-scanner/src/integrity.lib.php on line 330
PHP 8.3 – WordPress 6.6.1 – Sucuri 1.9.2
Hey,
I use cloud flare please send me range ip of this plugin to white list in cloud flare.
thank you
]]>Hi!
We’ve noticed that the Sucuri plugin still tries to send email alerts even when there are no email addresses in the list of recipients. And, when sending a “Test Email” from the Alerts settings page, it will reload the page and say it was sent successfully, which of course cannot be true.
This is triggering a WP_Error when it happens (presumably because Sucuri is calling wp_mail but not providing a To: address.)
Below is a WP_Error object that we logged; this dev site happened to be using the Fluent SMTP plugin (Configured to send outbound mail through Mailgun), but the issue is the same regardless.
WP_Error Object
(
[errors] => Array
(
[wp_mail_failed] => Array
(
[0] => Mailgun API Error
)
)
[error_data] => Array
(
[wp_mail_failed] => Array
(
[to] => Array
(
[0] =>
)
[subject] => Sucuri Alert, dev.local, Test Email Alert, 127.0.0.1
[message] =>
Event: Test Email Alert
Website: https://dev.local
IP Address: 127.0.0.1
Reverse IP: dev.local
Date/Time: July 25, 2024 4:21 pm
User: andrew
Message: Test email alert sent at July 25, 2024 4:21 pm
[headers] => Array
(
)
[attachments] => Array
(
)
[phpmailer_exception_code] => 400
)
)
[additional_data:protected] => Array
(
)
)
Thanks!
]]>Just caught this in the debug.log on my local test environment, running PHP 8.3.0.
PHP Deprecated: Automatic conversion of false to array is deprecated in \public\wp-content\plugins\sucuri-scanner\src\sitecheck.lib.php on line 173
Hello,
How do I allow specific files to execute in the WP-CONTENT directory?
The “Allow Blocked PHP Files” function in the plugin doesn’t allow specific files to be listed.
I need the following PHP files to be allowed to execute:
Hello, is it possible to configure the plugin so that visitors from certain countries cannot access the website? Would this feature also work with a caching plugin like wp-rocket?
best regards
*** Public Service Announcement ***
Issue:
After complete removal of the plugin, NitroPack, the servers and/or IPs associated with NitroPack continue to ping or scrape websites for information via the user agent: Nitro-Webhook-Agent.
Attacking IPs:
46.101.77.196
159.65.180.53
178.62.81.205
Click here for more information.
Recommendations:
Thank you!
]]>hi,
I have a wordpress website which is using the “Sucuri Security – Auditing, Malware Scanner and Hardening” plugin.
When i try to deactivate this plugin i get an error “There has been a critical error on this website”. The plugin does NOT deactivate. I have to press back to go to the WP Admin.
But if I downgrade the PHP version to 7.4 I dont get this issue i CAN deactivate and reactivate the plugin, so why is this? Is there a solution?
]]>I’m using the free version of MainWP with the Sucuri scan extension activated.
When i do a scan of a website i see the following error: ‘Error retrieving the scan report’.
This issue is seen on all my websites.
WP version: 6.5.4
MainWP version: 5.1
Sucuri extension version: 5.0
Sucuri report worked fine in the past (last time used was about half a year ago on a few sites.
I’ve uninstalled and re-installed/activated the extension to no avail.
Any help in troubleshooting would be greatly appreciated.
]]>Hi,
Alerts are still being emailed after the plugin has been removed. How do I stop them? How do I completely remove whatever sucuri stuff is left after removing the plugin?
Thanks, Daphne
]]>Hello, I am using the free version of Sucuri, version 1.8.44
On one of my websites, everything goes well. Yet, on the second one, I am unable to delete nor resolve issues on the WordPress core files. Request sends an error 500 right away.
Thanks for your help
]]>Hello,
I have a random username and email named false that I did not create. How do I delete it?
]]>My eCommerce website has been operating for several years. Starting in December 2023, I have been receiving the following two post update notifications with every WooCommerce order (I was not receiving these post updates before December 2023):
WooCommerce developers claim that these post update notifications are not related to anything that they have changed in their plugin, so I do not understand why these post updates (once being performed silently) are now resulting in e-mail alerts.
How do I configure Sucuri alert preferences so that I am not receiving notifications for these two post updates (new -> wc-pending and wc-pending -> wc-processing)?
Thank you.
]]>Does this plugin modify the unique SALTS in your WordPress wp-config.php file? How do we disable this?
]]>Hello,
I am using Sucuri WP Plugin (Free) version. Yesterday, our infosec detected a malware on the site but Sucuri could not detect it. It was lately detected that my themes functions file was infected and it is not logged anywhere. I asked the hosting company to scan and clean the website but I want to know the reason of it not getting detected by the plugin.
]]>Hi, I am using the sucuri plugin. There are some unexpected links showing on the footer. I talked with hosting support. They told me that
A detailed scan was run on the site. The following files were flagged but
are false positives. They are legitimate files that contain code snippets
that appear malicious to our scanner.
wp-content/uploads/sucuri/sucuri-oldfailedlogins.php
wp-content/uploads/sucuri/sucuri-auditqueue.php
Please guide me that can i delete these files or not?
Hello, my client is using a translation plugin that requires PHP files to be executed in a directory that Sucuri blocks by default when activating all “hardening” features.
For some reason, the Allow Blocked PHP Files section in the Sucuri plugin sections doesn’t allow you to simply enter the entire path of the file, so I need to know how to add the following files to the allow list:
Sucuri only seems to give /wp-content as a directory option.
Any help is greatly appreciated.
Sucuri Malware scan flagged a php file in wp-content/languages/fi.l10n.php. What is this file and what does the purple flag mean?
]]>Hello,
We have a site that is a multisite network where the main site is for an artists-painters association and all subsites are for individual artists themselves. They each have their own subsite with heavily controlled access (through a custom role) and all are built the same way. This is just to give you background.
I have Sucuri installed and activated network-wide. No issues for a long time but, sometime in recent months, this started happening: the page with the Alerts settings (/wp-admin/network/admin.php?page=sucuriscan_settings#alerts) keeps having its settings reset. Annoying but I can set it back once in a while. What is more serious is that, I have a custom email set there to receive email alerts and that too gets reset but to a random email from one of the artists (always the same one) but this person has no admin privileges on her own sub-site and is certainly not a superadmin on the network. There is no rhyme or reason why that setting should change on its own and even less so for her email to be the one put in there.
Any idea what might be going on here?
Thanks!