I recently noticed that the smart bar that I am using does not show up on Chrome, while it displays as expected on Firefox and Edge. Is there a known incompatibility? or a setting to adjust?
]]>Sumo has disconnected from my wordpress dashboard, I have tried logging in and it connects for a second then bounces back to the connect screen.
I have tried this in an alternative browser and also in an incognito window. I have also deleted my history and cache, and browsing data and still nothing. the navigation bar is still on my site, I am not sure how to fix this.
]]>Hello,
I’m sorry if my message isn’t in the good section. I use SumoMe in my website since years but I realize that all the links in my automatics emails from SumoMe are broken.
I’m looking to get some support and the only place I found is here.
I would be really gratefull if someone can let me know how should I do to get answers.
I case someone can help, I let you know more about my problem.
For exemple, in this url of my website, you gonna found a SumoMe form
https://nomadsnowboard.com/calendrier-stage/
When you subscribe, you’ll receive an email with links…they are broken.
This problem happen on all my links.
Thanks for reading.
fingers cross to get some tips to go frowad.
Jo?l
Hello,
We are creating a popup in Spanish for all users that visit. The popup form is in Spanish, but the error messages are still in English, by default I assume. I have attempted to find a way to change the language for all of our Sumo forms, but have yet to find the option.
Any guidance would be appreciated!
]]>What YT suggests here I can’t complete due to below msg. THANKS for any help.
Fatal error: Uncaught TypeError: call_user_func_array(): Argument #1 ($callback) must be a valid callback, non-static method WP_Plugin_SumoMe::activate_SumoMe_plugin() cannot be called statically in /home/urbanb27/DirectActionCoalition.org/wp-includes/class-wp-hook.php:308 Stack trace: #0 /home/urbanb27/DirectActionCoalition.org/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(”, Array) #1 /home/urbanb27/DirectActionCoalition.org/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #2 /home/urbanb27/DirectActionCoalition.org/wp-admin/plugins.php(194): do_action(‘activate_sumome…’) #3 {main} thrown in?/home/urbanb27/DirectActionCoalition.org/wp-includes/class-wp-hook.php?on line?308
]]>hello
a form CTA on _blank target doesn’t seem working on safari (iphone)
when i switch for open in same windows it’s working…
When is this plugin going to be updated to be compatible with current version of WordPress!? IT’s been over a year!
]]>Hi, there’s a Sumo Toolbar that isn’t movable or removable from the WordPress Admin area. When I click to close it, it pops up again when viewing another page. This item is distracting and it prevents me from clicking on areas or seeing what’s behind it.
]]>Hi Sumo Team,
Is there any way we can override the size of the opt-in check box ?
It’s too small to be checked by the user, and there’s no option available to change its size.
]]>Hi SumoMe team,
We want to know by when this plugin will receive new update as the plugin is not compatible with our wordpress version(5.9) and the last update was 11 months ago so just curious before using on our site.
Really Appreciate if you can let us know by when the plugin update is expected or any timeline around this it would helpful for us to plan.
Thanks and Regards,
Axioned Developer.`
There is a fatal error during activation:
Fatal error: Uncaught TypeError: call_user_func_array(): Argument #1 ($callback) must be a valid callback, non-static method WP_Plugin_SumoMe::activate_SumoMe_plugin() cannot be called statically in /wordpress/core/5.8.3/wp-includes/class-wp-hook.php:303 Stack trace: #0 /wordpress/core/5.8.3/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters('', Array) #1 /wordpress/core/5.8.3/wp-includes/plugin.php(470): WP_Hook->do_action(Array) #2 /wordpress/core/5.8.3/wp-admin/plugins.php(193): do_action('activate_sumome...') #3 {main} thrown in /wordpress/core/5.8.3/wp-includes/class-wp-hook.php on line 303
[rs_refer_a_friend] shortcode does not work on its own in /my-account/ pages when “Reward Points Fields in My Account Page” setting is disabled.
Please update your code base in file /rewardsystem/includes/frontend/class-rs-rewardsystem-shortcodes.php on line 761 to “rs_reward_content_shortcode” rather than “rs_reward_content” or delete the whole if statement completely. Thank you.
]]>Hi,
Things are going pretty well with sumo on my wife’s website. I am about to hand over the reigns to her so she can start creating emails for her subscriber list. My only concern is that it doesn’t seem images can be resized within the email. Is there any way to make them smaller?
Thanks
Derek
I dont want the toolbar and I’m just going to stop using Sumo if I cant get it removed.
]]>When clicking on the get free button field is required to show on fields but it’s not hidden when I try to enter email and phone
Screenshot
https://prnt.sc/14etv1d
Hello,
Does the plugin Sumo List Builder sends / receive email from a user who is having a non-ASCII (Unicode / UTF-8) characters before @ sign in his/her email.
Example email ID of user : 测试5@普遍接受-测试.世界
Any information on that would be greatly appreciated. Thank you.
Regards,
Farheen Shaikh.
hello,
I integrated mailchimp and also sendfox to the account but its not delivering emails to new subscriber.
HI
Can I let customer subscribe through your form popup to a specific list in a specific list customer in our mailchimp list customer OR only to a general list in mailchimp
Thanks
Hi!
I’ve been struggling for more than a year with this and can never have it really solved: the Facebook and Twitter shares aren’t shown on my page. When I see it at the FB debugger tool, my 800 shares are there but they are not shown on my site. Before, when I refreshed the page, they were shown, but now even refreshing, they are not seen.
I’m really thinking of quitting Sumo. It slows my site A LOT and it seems to be impossible to have this share thing right.
Does anyone please know how to fix this? I’m in the end of my rope here.
Thanks.
Hi,
I have the same issue that here:
https://www.ads-software.com/support/topic/sumo-code-still-appearing-after-plugin-deletion/
The widget is still working on the mobile devices for page https://adelaper-cp503.wordpresstemporal.com/adelapereira.com/elementor-5559/ and there is no sumo code on that page or insert footer and headers plugin
Could you help us, please?
Thanks
Jose
I lost my share numbers. I didn’t change the adress and I have SSL from the begining. I need to recover my lost shared. This is my page ID: 6ab1ddd80d8d18183fa9118e9baa8cc76257df5ae5167837bf08f53139e7c598
]]>Hi, over the past several months I have been noticing some issues within the Sumo Forms settings area.
When I log into my Sumo settings on the Sumo website and click “Forms” at the top, the site really lags and then stalls whenever I try to edit old forms or try to create a new form.
For instance, all of the following form options take forever to load/edit and makes it difficult to create new forms:
Collect Emails
I want to collect my visitor’s email addresses and/or other information.Add a Call to Action
I want to point users to a specific URL with a button.Get Social Shares
I want to get my site more social traffic through Twitter, Facebook, or Pinterest.Collect Info With Custom Code
I want to collect my visitor’s email addresses and/or other information with custom HTML I coded.
Is there any way to speed this up on my end or is it a problem with the Sumo website itself?
]]>I am trying to setup Sumo with the email provider Omeda. On the list of providers in the plugin there is no option for Omeda. Is there any way to add an email provider that is not on the list of options in Sumo?
]]>I installed the plugin on my WP site, then all of sudden it disconnected. Kind of clunky! This is the free version and I was thinking of upgrading. Glad I didn’t!
]]>This is becoming very frustrating!
I’ve never used Sumo and yet Google pagespeed insights tells me:
Reduce the impact of third-party code Third-party code blocked the main thread for 260 ms
Third-party code can significantly impact load performance. Limit the number of redundant third-party providers and try to load third-party code after your page has primarily finished loading. Learn more.
Third-Party
Size
Main-Thread Blocking Time
Sumo
328 KB
259 msI’ve scanned everything, deactivated plugins and still I get this, how is this possible??
]]>This is just a general question about this plug in. I would like to pop up a newsletter pop up that, if users choose to click out of, it would minimize to the bottom of the screen in an unobtrusive way. Is this possible?
]]>“
]]>Hi, I’ve found this bad request in my website. It looks like that Linkedin dropped this capability. I’ve already switched the counter off from my sumo settings but the error continues to coming on.
Are you planning a new plugin version to fix this change?
Thanks
The following requests are returning 404/410 responses. Either fix the broken links, or remove the references to the non-existent resources.
https://www.linkedin.com/countserv/count/share?format=jsonp&url=https%3A%2F%2Fwww….
I am using SUMOMME WordPress Plugin for social sharing on WordPress Site. This is the site: https://www.teachworkoutlove.com/
I am facing below issue when i share post with pinterest.
General working of the plugin is like when i click on pinterest, sumome plugin will detect all the images in a post and show in a popup box and then we need to select the specific image to share.
BUT FOR SOME POST, PINTEREST DOES NOT DETECT ALL THE IMAGES SEE FOR EXAMPLE: https://www.teachworkoutlove.com/7-great-gifts-for-your-groom-after-marriage/
There are nearly 6 images in a post content, but when i click on pinterest, it show only few images in a popup that provide selection to share the images to pinterest.
I have checked the console, but there does not exists any error.
Is there any setting i am missing on specific posts?
Can any one help me out with what causing this to happen ?
]]>Hello,
I deleted the sumome plugin but it’s still there! Can someone tell me how to remove it completely?
Thanks,
]]>