Rating: 5 stars

not recommended for physical products at least for now but definitely perfect for digital products

Rating: 5 stars

Super responsive services, a response in less than 24 hours with 2 video explanations, clear and precise!

Rating: 3 stars

I’ve tried everything I could think of to fix this issue and I’m out of ideas.

I make a product in the backend, add an image or two, save but the product image will not show on the frontend. Instead, it’s the placeholder image.
has anyone else experienced the same issue? Do you know of a fix?

• This topic was modified 1 week, 2 days ago by asherz2ash.

Rating: 5 stars

It is rare to find an eCommerce solution that is packed with features and yet accessible for FREE! SureCart hits the ball out of the park with their twist on a very competitive sector. What I particularly liked was their curation of features to provide a high level of functionality without the complexity of other platforms. Take note that you will find multiple payment gateways available out of the gate without any payment fees. This includes both Stripe and PayPal. Included in this list are subscription services, file downloads, customer accounts, invoicing, cart abandonment and upsells. This is one powerful monkey wrench and deserves a big thumbs up for the Development team!

• This topic was modified 1 week, 3 days ago by zelacorp.

Rating: 1 star

I’m genuinely disappointed and frustrated after migrating from WooCommerce to SureCart. This has been a nightmare. The tutorials provided are full of errors and misleading information, leaving me to figure out so much on my own. SureCart support has been minimal at best, and I was told that if I want better support, I should pay for it.

But this isn’t a casual migration—it’s how I keep my business running. It’s how I pay my bills, buy food, and keep my home warm. For an ecommerce platform, reliable support during a migration is essential, paid or not. If it’s this hard to get help now, why would I feel confident paying for an upgrade to get the priority support I clearly need?

Honestly, I regret leaving WooCommerce. While SureCart had enticing promotions and great video marketing (I’m a fan of Presto Player, which has worked flawlessly), my experience with SureCart has been one of the worst in over a decade of using WordPress plugins. When a platform fails to function properly from the start and lacks accessible support, it affects my ability to run my business—this isn’t just frustrating; it’s unacceptable.

Rating: 5 stars

Updated the review on 14/11/2024

The issue with the checkout form appears to be resolved after updating to the latest version (v3). I got a follow-up from the team via the ticket system to see if the issue was persisting and if everything was fine. I changed the review to 5 star because once the ball got rolling on the conversation Andre dedicated time to address the issue which I greatly appreciate.

AIOSEO metabox is still not appearing underneath the product editor page in the backend but in the new release products and collections were assigned as custom post types automatically which makes them recognisable to the SEO plugin and also the custom search plugin I am using – that’s really great because you can easily exclude/include products in sitemaps or apply robots.txt rules in AIOSEO dashboard. Saying that, the products appear in rich snippets results and in product tab, so there is a native support for that. The meta title and description are pulled from SureCart’s native meta box now for SERP previews which was not the case for me in the previous version – another huge plus.

I am leaving the old review below in case someone ever encounters a similar problem, especially with processing free orders via regular checkout form with payment processors block – I did not test it anymore with my regular form because having a separate checkout form for freebies worked.

—- Old review —

This is an honest review based on my experience. I genuinely love the product – it’s fast, installation is very easy, product pages look amazing. I am using Version 3.0.0-beta1.

At the same time, it’s still new and issues are to be expected.

Checkout issue and experience with customer service

What got me was no readiness to help with technicalities of the issue – an assumption was made and no offer of help from a techy person extended until I sent an email where I expressed my frustration.

1. I ran into a problem where new orders were classified as test. Now, the orders were 0 cost (I have a lot of freebies on my page) so not paying customers yet but real customers nonetheless. I reached out to support and also commented in the Facebook group (it’s very active and extremely helpful). I was subsequently and immediately told by two people, part of the core team, that the form is definitely in test mode (without looking at it). The customer support person looked briefly at the backend once I told them that no, everything obvious had been set to live but did not provide any suggestions for a solution. I imagine they cannot do that for every customer but I chose to get the lifetime plan split into 11 installments and for 100$ per month I felt the responses were very blase. New customers continued to be marked as test and there is no way to convert them to actual customers according to the customer service rep.
2. I found a workaround to the issue of users being directed to a form where payment processor block is not added to avoid triggering any issues. This seemed to work. Together with a friend developer we potentially identified issues with Stripe not handling no-cost transactions in the default setup with SureCart. This I did not test further because Stripe’s help docs recommend webhooks for no-cost purchases and that’s beyond my skill level.
3. The main checkout form is not working for some customers still. Sometimes they get a message that the form is live but the request is in test mode. Or a validation error “there are no processors to make the payment”. I eventually sent the customer a link to one of these instant buy pages and the payment went through. I think there is something wrong with the checkout page and the checkout form, which begin to experience issues aftering being assigned as primary checkout page & form. It’s very fragile and prone to conflicts – I might disable some plugins to see if this helps (although my website does not have many plugins to begin with).

I continue to experiment on my own and I do enjoy the flexibility of SureCart. I just think that as it is still a relatively young products, many instances were not tested so there is no precedent to tap into to solve these issues.

A note about SEO

One additional comment: currently, the SEO optimisations are limited. Google pulls data from the product description fields directly for meta title and descriptions – and not from the two fields that Surecart added for this purpose. My plugin (AISEO) does not collabotate with SureCart yet completely – it does not display the SEO box underneath products in the admin view. But I imagine, this might change eventually. Woocommerce still has better options for optimising for SEO – SureCart will require you to do some manual implementations still be it product snippets in Google or embedding products in pages that rank well and pushing them as canonicals rather than relying on native SureCart product pages.

Saying all that:

I am excited to see what the team is coming up with next and I am still plan to stick with the current payment plan because the price for what you get is still incredible. I will update the review if the issue gets resolved eventually. I want to really praise the team behind SureCart – it’s really a prime time to dethrone some of the other ecommerce options that began to monopolise the market and really squeeze creators and small businesses. I already recommended SureCart to my clients – and advised them to start small and test, test, test.

• This topic was modified 1 week ago by CSV.

Rating: 5 stars

Woo feels so outdated, SureCart UI and UX is great and their pricing is also not bad.

The only thing that can shoot this up in popularity is templates/themes built using surecart instead of Woo.

Rating: 5 stars

I’ve been web designing for years and have used many platforms to build shops, SureCart 100% surpasses them all; so much so, I’ve ditched all the others in favor of them. Their support is top notch too when issues arise.

• This topic was modified 3 weeks, 2 days ago by sharon.

Rating: 5 stars

Great product, flexible and always improving.

Rating: 5 stars

I’m pleased to see that SureCart is growing consistently. I value the options it provides, the seamless integration, and the frequent updates. The support continues to be excellent overall, especially on recent layout issues!

Rating: 5 stars

Definitely recommend SureCart if you’re looking for a reliable e-commerce solution with fantastic support!

It’s easy and intuitive to work with, has great features even in the free version. What really stands out is the amazing support team. They are responsive, knowledgeable, and go above and beyond to help with any issues.

Rating: 5 stars

Great plugin for a non-profit site, even using the free version. This plugin allows recurring donations on the free version, is very user-friendly, and quick to set up. Support response is fast, efficient and helpful – they stick with you until the issue is solved.

Rating: 5 stars

I like the idea of setting up quick payments and not having to spend weeks in configuring stuff (for example in Woocommerce). SureCart allows you to do just that. I also like the quality of the support. The technical issue we had at Queen Ina’s Kennel was resolved in a day or two. And that’s not all, your potential customers get a custom dashboard after they purchase from you.

Rating: 5 stars

We need to be able to customize the checkout page in Bricks. BTW this is better than Woocommerce in many ways.

Rating: 5 stars

I’ve been using SureCart with some of my projects, it’s lightweight when comparing with other e-com solution and easy to use so we don’t have to install lots of 3rd party plugins for extended features. SureCart’s development team continually delivers new features, ensuring the plugin stays up-to-date with e-com standards. And their support team has been fantastic. Whenever I encountered an issue or had a question, they responded promptly and provided solutions that worked, reflecting their commitment to customer satisfaction.

Rating: 5 stars

A really great and obviously game changer plugin with equally great and responsive support!

Rating: 5 stars

I’ve been using this plugin for a few weeks now, and I’m really impressed by its simplicity and efficiency. The interface is intuitive, even for someone with limited development experience.

The customer support is also very responsive and professional. They quickly answered my questions and helped me resolve a small issue in no time. I highly recommend this plugin to anyone looking for a reliable and efficient solution for their WordPress site.

Rating: 5 stars

I just started using SureCart after I came across it on YouTube. And I have to say: it looks pretty solid, even though this product is relatively new (compared to CartFlows). Biggest advantage: speed because you don’t have to host it all yourself – it’s hosted in their own cloud. In other words, you don’t have to deal with WooCommerce and other 3rd party plugins, which makes it all look pretty clean, slick, reliable and fast!

Rating: 5 stars

great ?? thanks

Rating: 5 stars

Been using SureCart since it’s release and been super happy with everything. Does everything I need and more, the feature releases are often and the support is always fast and helpful.

Rating: 5 stars

Simple as the title says. It’s the best e-com plugin you could use right now. Has many functionalities out of the box (unlike Woooooo which needs 3rd party add-ons) and runs faster than any other competitor. Setup is easy and customization too. Support is super helpful and answers quickly. Can recommend 10/10

Rating: 5 stars

it’s Really the best Plugin in the market … It’s helping my team for maximize there’s efforts. Thank you Mr. Adam Preiser for building Tools Like this.

Rating: 5 stars

Painless to get set up and start selling. A much improved UX for the shop owner!

Rating: 5 stars

I wanted a simple, clean store that didn’t add the bulk of WooCommerce – SureCart is that solution AND more. Simple to setup and configure and when I needed help, the support team were SUPER helpful. Highly recommend

Rating: 5 stars

It’s very hard to find any faults with this plugin. Of course there are still features being added but at it’s current stage is excellent. Thanks a lot to the developers.

Rating: 5 stars

I use SureCart as an integration with an online course system and had trouble with getting the right login details sent to students. The support helped me within a day to add that button to their own email automation, which solved the problem. The support of the course system neither came up with a solution nor answered within a day ?? And I’m using the free version of SureCart.

Rating: 5 stars

Easy to use, with a modern interface, full of functionality, light on resources, doesn’t slow down my site. Great solution for eCommerce needs. Thanks

Rating: 5 stars

I’m delighted to see that the only serious competitor to WooCommerce is developing at a steady pace. I appreciate the options it offers, the integration, and the regular updates. The integration with Molly was the only must-have factor for me to leave Woo for my future project. It works like a charm.

• This topic was modified 3 months, 2 weeks ago by Deskdesign.

Rating: 1 star

I couldn’t even test the plugin.

Out of box got an error:

Deprecated: Using ${var} in strings is deprecated, use {$var} instead in \wp-content\plugins\surecart\app\src\Settings\SettingService.php on line 270

I couldn’t set up on “localhost”. It gives another error:

There were some validation errors.

Rating: 5 stars

Hi Surecart teams

i wanted use this plugin but does not support iran’s toman can you please add iran country?
thanks
i wait for your next update??