Rating: 5 stars
i love this company so far. to me, customer service is EVERYTHING and today i spoke with Loren. She was FANTASTIC! i have never built a site before, but just from talking to her today i have the confidence that i can actually learn this stuff. and that is saying A LOT because i gave up weeks ago. i was super frustrated with the whole wordpress thing but now i feel as though i am in good, capable and helpful hands. Thank you Loren and thank you Essential Add Ons!!! i think i love yall! ?? lol But really, i highly recommend these guys and that is based SOLELY on the customer support being great. (they even understand English!!) it’s a dream come true!!!!
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The staff has helped me to install the template perfectly!
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I installed templately and ran into some issues. their support was very fast and appeared to be there all of the time, late at night and first thing in the morning. We finally found the issue which was a configuration conflict on my server, not an issue with templately.
First class support for me as a business owner comes ahead of everything else. the bonus is their template sies are first class and look very professional indeed. I don’t think I need to look any further for future sites.
Justin Johnson – https://www.theorem.fit
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Pretty themes which are easy to use and insert. Even the free ones are good.
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I’m very happy with the service provided. I have some issues and the team responded fast and helped to resolve them in a timely manner.
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I had a problem with a template not fully displaying – I gave Florence the login and she fixed the inconsistent W3 Caching error super fast ??
Excellent Support – highly recommended! Thank you!
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Thank you for your prompt and attentive response. It’s greatly appreciated!
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I must say that Loren was extremely patient and so helpful, I would 100% recommend these Guys but more importantly Loren. Thank you
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Templately makes launching sites soe easy. Between this and the rest of the plugins from the team at WPDeveloper, you’re getting basically everything you need to launch a professionally designed site the draw attention. The customer support is also second to none You don’t get this level of services anywhere these days. The team does a great job. Get the developer All Access Pass. It’s worth it!
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Awesome Service and quick replies. I would recommend the plugin with my friends
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beautiful, great, wonderful
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I want to thank Loren from WPDeveloper for her excellent customer support. Very knowledgeable. And, she really went out of her way to make everything easy.
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Perfetta assistenza da parte di Santos, mi ha seguito passo passo risolvendomi tutti i problemi. Totale fiducia per un servizio professionale.
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La atención al cliente ha sido excelente desde el primer contacto. Escucharon todas mis dudas y solucionaron el problema de activación con rapidez y eficacia.
Santos me atendió muy bien
Muy satisfecho
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0 Gutenberg Templates – why are you doing false advertising this is only for elementor
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Florence was so swift and straight to the point with solutions for me. I really felt supported because I has been struggling before asking for help.
Thank you so much, Florence.
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Tenía un problema grave porque no se veía el menú en ninguno de los dispositivos. Abrí el chat y empecé a hablar con Loren. Me ha ayudado mucho, ha resuelto mi problema y ha sido muy paciente y amable en todo momento. Gracias por quitarme esta carga de estrés de encima, ahora puedo seguir trabajando en mi proyecto. ?Muchas gracias!
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I was having issues with getting my new site connected, the support was available in a minutes and issue was resolved in seconds,
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I was needing help to finish installing a site in demo mode, I requested support from Loren and he was great, I was able to resolve the issue and the site works great
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Thank you so much for all the help! If you are new or just starting out, they are the best help around! Timely and efficient, they even walked me through how to use everything! Y’all worked hard for these 5 stars!!
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The WPDeveloper support representative provided clear assistance and effectively guided me in resolving my issue with inserting website template to my personal website through templately & wordpress.
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I wrote into support with questions about different templates and also questioning what would happen when canceling from a paid plan, and support was very kind, courteous and offered multiple solutions. It didn’t matter to them that I was considering canceling a plan, they still offered my exceptional service and alternative solutions- both free and paid! It says a lot about a company when they treat their free plan customers with the same regard as paid plan customers! Great Job!! They offer a huge range of templates, and I managed to find some niched down ones that would suit our company.
Very satisfied customer!!
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I’m happy with the plugin and especially with their fast and effective customer support.
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Speed ??of response with technical support means a lot to a company that respects its customers
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I needed help with editing a template. I asked and received. Excellent support. Clear video and articles. And all for free. Wow! I am delighted and can finish my project knowing I can reach out anytime if I need more support.
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Best Post Purchase Service
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great fast helpful support ??
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Never had a so fast reaction from any support. Problem solved in 5 minutes with a clear and easy solution.
Keep up the good work.
Rating: 5 stars
I have been excellently helped by Loren. I had bought the wrong template, and with one exception, she was able to change it to another one for me. Without having to buy anything again! Thank you very much, and definitely recommend for others!!
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We lost the connection between our sites and the Templately cloud account. Florence solved the problem quickly!
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