Hello there,

your plugin is great. The problem is that I’d like to open a ticket like administrator and assign it to a specific user from the dashboard. How can I achieve that?

I mean, it works great from the users to the admin, but not viceversa. Could you suggest a workaround?

Thanks.

if you are logged in and on another user ticket page, template show both
“THE TICKET IS CLASSIFIED” and “Ticket title and text”

https://www.dropbox.com/s/r9g8j1zdb5lgeeu/%D0%A1%D0%BA%D1%80%D0%B8%D0%BD%D1%88%D0%BE%D1%82%202016-03-24%2012.45.27.png?dl=0

https://www.ads-software.com/plugins/ticket-press/

I have one question,
how to close a ticket?

https://www.ads-software.com/plugins/ticket-press/