Rating: 2 stars
We lost a lot of money on this… marking payments as successful when they were pending
]]>Rating: 1 star
developers of that halfplugin!
How dare you to develop such joking products to make people nervous and spend their time in searching way to fix your mistakes.
Truly wish you to have quality of your life equal to the quality of this piece of garbage you made!
Let it be!
]]>Rating: 1 star
If I could give zero stars, I would. I work with a client who uses Trust Payments along with WooCommerce subscriptions. The old plugin worked fine, but this new 3DS2 version doesn’t port over any subscription payments forcing old customers to manually renew their payment.
They have known about this issue since Feb 2022, when I brought it to their attention, and they have simply ignored it.
My advice is to find another company to take your online payments because Trust is simply not Trust Worthy.
]]>Rating: 1 star
No updates for WordPress 6.0 and above. Lost now on daily basis sales. The plugin have a serious problem.
]]>Rating: 1 star
Вообще не понимаю зачем этот плагин нужен. Регистрации нет. вообще ничего нет. Самый плохой опыт что я получил.
]]>Rating: 5 stars
Hi Everyone,
tl;dr – Issues when it launched in a hurry but now works great.
I have been working with this plugin on 100+ sites since it’s been launched and at the start there was problems but I think this was down to the deadline they had to make for 3D Secure V2 being made mandatory in the UK so it wasn’t fully ready and problems caused.
This piled on top of it being the only way people using trust payments could make payments after being switched to 3D Secure v2 without much notice.
But they got there in the end, I’ve inspected and made changes to the code myself and its well put together and the people that coded it know what they are doing. I may find that working with trust payments API may be slightly difficult and while that improves so will the plugin.
Ryan
]]>Rating: 5 stars
At first i was unsure of this plug-in, (mainly due to the reviews) but after using it daily I didn’t run into any major problems, the couple times that I did need assistance I just called into trust payment support team who helped me out incredibly. It worked good for me.
]]>Rating: 1 star
Does not work with other checkout plugins like Checkout WC, seems to be poorly coded.
]]>Rating: 1 star
We use the very popular Smart Coupons from WooCommece. This plugin charges the customer to full basket amount, not the reduced amount once the coupon has been used!
]]>Rating: 1 star
Why is it so problematic given it is made for companies to use professionally?
]]>Rating: 1 star
This plugin simply does not work.
]]>Rating: 1 star
Installed this plugin on behalf of a client, and right from the get go was met with out of date jQuery code that full prevented the code from working, when questioned they suggested I use a jQuery Migrate plugin to “bridge the gap” between my upto date theme code and their plugin. Completley unacceptable shortcut.
When you do eventually get it working, you’re met with completly un-editable iframes that only look “good” on mobile devices.
I’ve never made a plugin before and I could do better. Anyone that is struggling, please feel free to message me and I’ll do my best to help.
]]>Rating: 1 star
This plugin as of the date of posting this review does not work.
Faults are never constant, but sporadic. Faults include:
– Processing timeouts
– iFrame for card fields not loading
– failed transactions not being marked as ‘failed’ in Woocommerce
– No error logs
– if a customer creates an account and WOO is set up to autogenerate a username and password, this plugin overrides that and causes a system error.
Trust Payments in-house support is apologetic but doesn’t ever seem to fix the issue. The 3rd party devs of this plugin (Illustrate Digital Ltd. – England & Wales Company No. 8802287) are extremely unhelpful.
They average a 2 – 3 day response time on this forum, are rude & unhelpful. They openly offer support but don’t answer emails and overall pass the buck of this plugin not working on ‘your’ configuration or other plugin conflicts. – even on a stock WP/WOO install with just this plugin, it still sporadically fails…. as evidenced to Trust, but the devs are just not that interested.
]]>Rating: 1 star
Absolute rubbish that isnt fit for purpose.
]]>Rating: 1 star
Do you guys really think that the look of your form is so good that you can stuff every input into an iframe without making it possible to change styles of it?
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