Hi,
First, I have disabled Termly, so the link I added to this post will not reflect my question.
My wife’s speaker booking business relies on YouTube videos to showcase her talent. When someone clicks to accept the Termly conditions, they will no longer be able to view the videos. Is there any kind of warning to the the user that if they accept they won’t be able to view YouTube embedded videos in the site? Is there a workaround to keep Termly active AND display the videos?
Scanner found 30 cookies grouped in five categories, but they are not listed on banner. There are no numbers in brackets and when i click details i get info: NO Cookies, we don’t serve cookies of this type. Any idea what happened?
]]>Hi,
is there a limit to the number of views/pages?
Some cookie consent providers impose pageviews per pricing option, so free versions might have only 5,000 pageviews while PRO versions can have more?
Thanks.
]]>Version 3.2.2 of the plugin says that the required PHP Version is “5.6 or higher”, but the code checks for 7.4.0
]]>
I need help with two questions
- After adding the plugin (free) our traffic dropped significantly in Google analytics, we have traffic from Google ads, bing ads, facebook ads, organic, traffic from all channels dropped from an avg 1500+/day to 100. Why is this happening, am I doing something wrong here?
- Also since the GDPR is only for EU countries how can I show the GDPR consent only to users from EU region? I dont want to show the GDPR consent for the rest of the countries.
Hello, after i had setup Termly consent banner i wanted to check if TCF 2.2 was correctly enabled using Chrome extension CMP Validator 2.2 but it says that No CMP API found.
But as i see Termly is officially a CMP certified partner.
]]>Hello, i had setup Termly consent banner but even if only essential cookies are accepted the website shows Google Adsense ads.
]]>Trying out the plugin with the Termly free trial.
From my understanding, it can take up to 7 days to see a visitor’s consent? Why wouldn’t these consents be instant within the logs? How is this “default”?
]]>I’ve added the following (Version 1 code) into the footer of my site. But when I click the link it just sends me to the top of the page (#).
How does this (default supplied) code need to be modified for it to work?
There are also two versions of the code presented by default in two different places, which is just confusing btw, and neither of them work, and there are no additional obvious instructions to make them work:
Version 1
[mywebsite.com]/wp-admin/admin.php?page=banner-settings > Preference Center Button:
<a href="#" onclick="window.displayPreferenceModal();return false;" id="termly-consent-preferences">Consent Preferences</a>Version 2
termly.io > Consent banner settings > Embed preference center link:
<a href="#" class="termly-display-preferences">Consent Preferences</a>Thank you!
]]>After I updated the plugin form version 2.4 to latest I cant find in the wp-admin and also it disappeared from the front page. I am using the WP ver 6.4.2, PHP ver 7.4
]]>Hi, we use WP Rocket and have noticed that it interfears with your plugin and causes ithe consent banner not to load.
Its definatly WP Rocket that causes this issue but they are not bing forthcoming with a fix.
Is there anything you can suggest?
]]>Your plugin automatically adds the script to the head but we want to exclude it from a certain post type. How can we do this?
Thanks
]]>$ grep -iRn ‘Scrapy’ wp-content/plugins
wp-content/plugins/uk-cookie-consent/includes/controllers/class-robots-txt.php:35: return ‘User-agent: Scrapy
wp-content/plugins/uk-cookie-consent/includes/controllers/class-robots-txt.php:89: $robots_rule = ‘User-agent: Scrapy
This results in
]]>User-agent: Scrapy
Allow: /
On uninstalling Termly, the hook is removed from your termly_account_update wp-cron action but the action itself is not, effectively leaving remnants of your plugin behind after uninstalling.
Feature Request
On uninstall of the plugin, also remove the termly_account_update wp-cron action.
David.
]]>TL;DR; The termly_account_update wp-cron action crashes wp-cron, causing all other due-now wp-cron actions to fail.
I recently implemented a Linux crontab based heartbeat uptime monitor that simply instructs wp-cron via wp-cli to execute all due-now wp-cron actions every 30 minutes (i.e. rather than relying on wp-cron to execute every page load).
I found that my 30 minute heartbeat would fail once per day.
After some significant troubleshooting with with my hosting provider we discovered that every time your termly_account_update wp-cron action ran, all other due wp-cron actions would fail, including my heartbeat.
Uninstalling the Termly plugin resolved the issue.
Further information is here.
Termly v3.0.3
WordPress v6.1.1
PHP v7.4.33
Please help me to resolve this issue so that I can use Termly without the termly_account_update action crashing wp-cron.
David.
]]>I found this plugin unsuitable for this low traffic website and decided to replace it. However, after uninstalling the termly banner keeps appearing. How do I stop it!
]]>Hi there,
I’ve tried to get the ‘Manage Cookies Preference’ button to work on this website, but it’s just not opening the cookie preferences popup. I have verified the cookie banner code is working.
It seems as though there is some code missing in the preference centre section?
Please advise?
Thanks
Hi there,
The Termly cookie banner code fails to load frequently and the only way to fix this is to add ‘defer’ to the script tag. Obviously, the issue with this is that then the script is not going to auto block other scripts, so we need a better solution.
If disabling the Intercom plugin, this then seems to load every time; so it would appear that because you are using wp_head hook to insert the cookie policy code, that other plugins are inserting their code higher up in the order. Some plugins replace the head tag and insert their code straight afterwards. We would suggest that this might be worth exploring as a possible solution. This kind of approach:
preg_replace( '~<head(\s+[^>]*)*>~Ui', '\\0' . $app['loader_script'], $buffer, 1 );
Thanks,
Theo
Hello,
I installed your plugin because on the description page is written that it is also in italian but I cannot find how to change the language of the banner.
I only see that a multilanguage version is available in the PRO version, but I do not need more languages: I only need italian.
How can I set up italian?
Thanks so much for your work,
Martina
Hi,
I searched on your site but I didn't find this information.
1) If I have 2 websites I can install it on both free one or should I take the one for a fee?
2) In the free version, user logs are saved and can eventually export?
3) The plugin complies with the last legislation
4) Is the free version for those sites that have less 10,000 visitors a month?
ThanksDear GDPR/CCPA plugin users,
We have spent the last few weeks reading through many of your honest thoughts and reviews, and now have a better understanding of your frustrations at the change in ownership and the effect it’s had on your managed sites.
Before we dive into the specifics, we would like to note that the current banner (v3.0) is and will remain free to use indefinitely. The plugin contains all of the pre-existing features found in v2.4 in addition to enhancements such as domain scanning, automated categorization of cookies, and prior script blocking.
With that in mind, we would like to address the major frustrations seen across the forum:
1. Version 2.4 Consent Banner
The version from the previous developers (v2.4) that many of you had installed, was deprecated and no longer being supported by the time Termly assumed ownership. What this means, is that despite the banner existing on your websites, legally it is invalid for protecting you and your visitors.
It was and continues to no longer be compliant under GDPR (EU), ePrivacy Directive (EU), CCPA (California), and broader data regulations around the world which can be updated multiple times per year.
2. Page View Limitations
We hear your frustrations about the 100 visitor limit that we had originally imposed on our free plan and recognize that we should have revised our free tier before updating the plugin. To address this, we have increased the limit of consent banner views on our free tier to better reflect your needs.
3. Subscription Costs
For each visitor that interacts with your banner, their consent records must be tracked, stored, and updated on our servers so that you stay compliant with global data regulations. This means that every banner costs us some amount to maintain. We believe that the value of a managed product is the peace of mind knowing that we are constantly working to uphold the protection of your site.
That said, our free version is always available and with no limits to how long you may stay on it. Our intention is to protect all our customers regardless if they’ve paid for additional functionalities.
Looking ahead
Should you prefer to stay on the previous version (2.4), we understand and refer you to [this post] that describes the rollback process. However, we do advise against this, as indicated earlier the v2.4 consent banner does not meet the requirements for a business to comply with GDPR and other legislation.
We hope you’ll give Termly a try as we continue to develop a robust platform for peace of mind when it comes to legal compliance. We are committed to global data privacy and have hired some of the best in-house experts to keep your consent banners, legal policies, and feature sets updated to the latest regulations around the world.
Should you have additional questions or concerns about the product or us, we invite you to check out our FAQ and chat with our team at [email protected]. We will continue to monitor the situation in these support threads as well.
Thank you,
Termly
If you use WP CLI you can downgrade back to the plugin we all wanted which is:
wp plugin update uk-cookie-consent --version=2.4
I have automated update scripts, so I add this in and when we do go through our upgrade process it downgrades again, until we can disabled updates for this plugin on all our sites.
Otherwise source repos online will still have the files to download and manually install.
Then use a plugin to prevent it auto updating.
]]>Something strange just happened. Your plugin has gone, but there is a new plugin called Termly. Clicking that requires some sort of subscription.
So all our websites, which are many, using the cookie popup has stopped working, is that intentional, or has your systems been hacked or something?
If its not intentional, please could you fix the issue so our next scheduled updates will re-instate the functionality we use it for.
If this is intentional then I am dumfounded, and cant believe this is legally allowed or within WordPress rules? I mean, I installed a plugin for a function, then that plugin has removed all that function and inserted something else? This is probably THE biggest example of issues resulting in handing over coding to 3rd party developers. This now puts me in quite a lot of trouble due to so many websites having it removed.
Can I give you some advice…. this change really should be a NEW plugin. This is not an update, this is swapping a plugin for a completely different one. Thats a new plugin you should have released and not a new one.
Can you let me know if you will rectify this so the original plugin is restored, or you will not be doing that?
Thanks
]]>now with the latest 3.0 update, there is no point in paying money to termly just to have a cookie consent button… are u kidding me ?
anybody know of a better plugin ? we are moving away from this one
thanks.
]]>Any idea why the most recent update would have caused my website to crash?
]]>Meta
- WP: 5.7.2
- PHP:
PHP 7.3.27-1~deb10u1 (cli) (built: Feb 13 2021 16:31:40) ( NTS ) Copyright (c) 1997-2018 The PHP Group Zend Engine v3.3.27, Copyright (c) 1998-2018 Zend Technologies with Zend OPcache v7.3.27-1~deb10u1, Copyright (c) 1999-2018, by Zend Technologies - Plugin: 3.0
The latest version caused our website to fail totally and displaying a white page with a link “How to trouble shoot wordpress”.
The servers logs show the following error message:
[Tue Jul 20 07:27:45.345625 2021] [php7:error] [pid 29562] [client 80.156.182.234:55883] PHP Fatal error: Uncaught Error: Call to undefined function get_home_path() in /srv/example.com/wp-content/plugins/uk-cookie-consent/includes/controllers/class-robots-txt.php:52\nStack trace:\n#0 /srv/example.com/wp-includes/class-wp-hook.php(292): termly\\Robots_Txt::check_file(Object(WP_Rewrite))\n#1 /srv/example.com/wp-includes/class-wp-hook.php(316): WP_Hook->apply_filters('', Array)\n#2 /srv/example.com/wp-includes/plugin.php(551): WP_Hook->do_action(Array)\n#3 /srv/example.com/wp-includes/class-wp-rewrite.php(1453): do_action_ref_array('generate_rewrit...', Array)\n#4 /srv/example.com/wp-includes/class-wp-rewrite.php(1483): WP_Rewrite->rewrite_rules()\n#5 /srv/example.com/wp-includes/class-wp-rewrite.php(1854): WP_Rewrite->wp_rewrite_rules()\n#6 /srv/example.com/wp-includes/class-wp-hook.php(292): WP_Rewrite->flush_rules(true)\n#7 /srv/example.com/wp-includes/class-wp-hook.php(316): WP_Hook->apply_filters(NULL, Array)\n#8 /srv/example.com/wp-includes/plugin.php( in /srv/example.com/wp-content/plugins/uk-cookie-consent/includes/controllers/class-robots-txt.php on line 52
I could “solve” the issue with replacing line 52 in class-robots-txt.php:
$robots_path = \get_home_path() . '/robots.txt';
with
$robots_path = ABSPATH . '/robots.txt';
I followed this article:
https://riptutorial.com/wordpress/topic/9699/get-home-path–
Hope this helps in will be fixed in the next release of this plugin.
]]>Hi team,
We’re a plugin developer for an analytics plugin. We’re hoping you could add support for WP Consent API so that our plugin can retrieve the cookie consent value from your plugin.
More info on WP Consent API here:
https://www.ads-software.com/plugins/wp-consent-api/
Complianz and CookieBot have already integrated it.
Thanks
]]>Hi @catapult_themes, @eveber, @lbd75 and @polymathy,
As you were asking, I was also looking to have the GDPR Cookie Consent Banner Plugin work with different content and URL served for each language, within a Multi language website.
My first impression is this plugin does NOT support the above desire.
On the Plugin’s developer website, I do see content saying they also provide a script, that may allow doing something of the kind.
The information is on the page.
Which states:
About Our Cookie Consent Solution & Auto Blocker
Our all-in-one consent solution allows you to achieve these highly technical feats at the click of a button:Cookie Scan & Categorization: Our custom cookie scanner will detect which cookies your site uses and classify them.
Auto Blocking: Automatically block non-essential cookies that haven’t been consented to. No coding or custom script blocking required.
Consent & Preference Tracking: We’ll log and track your users’ cookie consent settings, and keep records of consent for you.
Multi-Language Cookie Banner: Our dynamic banner will serve up the appropriate language based on each user’s location.
I still haven’t checked the above.
]]>I was wondering why certain JavaScript elements weren’t working on a site, and I found that it was trying to call catapultReadCookie which was said to be undefined.
It turns out this was undefined due to an annoyance blocking extension on the visitor’s browser (these aren’t exactly uncommon as one might imagine) which was causing whatever catapultReadCookie is defined in to not be loaded on the page. I confirmed that this was the case by whitelisting the site from content blockers to find it worked properly.
– Solution –
Really, it appears the solution would be to have the JavaScript that’s on the page that uses catapultReadCookie check to see if typeof catapultReadCookie != 'undefined' or something to that effect before being called (simply doing nothing if it hasn’t been defined.)
The user’s browser is blocking that from being shown anyway so it might as well not break other parts of the site for them as a result (gracefully fail rather than causing a fatal JS error on the page.)
]]>Has this plugin been abandoned? There has not been an update in over a year.
]]>