Rating: 1 star
This plugin seems to be dead wood. I would give it zero stars, because it cannot even be configured. Very bad marketing for a company like UPS!
]]>Rating: 1 star
Le plugin ne fonctionne pas avec le checkout Woocommerce 7.7.0.
Le service technique ma informé qu’il fallait que le support technique de Woocommerce le rende compatible avec leur one page checkout.
]]>Rating: 3 stars
If your only requirement is to simply print a UPS shipping label for your order then this plugin works, however, for any real-world application this plugin doesn’t function.
Some requirements that a shipping integration should offer that are missing from this plugin:
Good points:
Rating: 5 stars
Had some total tax issues but these were resolved very quickly. Great team with a great plugin!
]]>Rating: 1 star
Version 3.2.0 is making wordpress admin very slow. Switching between menu items takes 30 seconds with the plugin, 5 seconds with the plugin off. Until they fix it, it’s unusable.
]]>Rating: 2 stars
The plugin does what it is supposed to do. That was it.
Unfortunately it is NOT PHP8 ready. MaxPHP 7.4
]]>Rating: 1 star
Start by picking your country, but very limited options. NO USA.
]]>Rating: 5 stars
And add as shipping option manually in WooCommerce->Shipments
]]>Rating: 1 star
I have a ticket open and hopefully we will find a solution but to be honest… this is pretty shitty install wizard.
First of all, the UPS website sucks bad. The fact that you must have Edge or Chrome to get an Access Key should me mentionned on the Access Key generator page… at least i wont spend 2 hours figuring out whats going on and having to call someone at UPS to get the info.
Second, to be able to debug we should have error codes so we can at least track what is going on.
Once trying to setup the plugin, I am prompted by Step 1 and Step 2 (at the same time… which does not make sense, but oh well).
Step 1 asks for credentials and access key. First step is the Account Name which should be visible on the top right corner of one of my bills… but since I am a new client i dont have any bills… not sure my account name is the correct one but oh well.
Step 2 is the Contact info and delivery pickup info. Now here you have to make sure all data matches all data in your UPS account… I get that part, so I do several test and try different informations but never know if data is good or not.
Once i click the bottom right button, it sends me to a new page… no info, the only thing i see is Step 1 (no more step 2) and no button on the bottom right corner.
So, i guess i am stuck. Hopefully it will get sorted out.
]]>Rating: 5 stars
The plugin works as expected. HAd some issues setting it up and the support tema helped me quickly fixing it.
]]>Rating: 5 stars
We had an issue with the company name, a very prompt reaction of the team helped us to to solve the issue.
]]>Rating: 5 stars
I got a quick response and very useful help from one of their agents (Ruben Miller), good communication.
]]>Rating: 3 stars
Basic functionality guaranteed. Something to refine.
]]>Rating: 1 star
Dies ist das erste, was das Plugin meldet, nachdem man das Land ausgew?hlt hat: Verbindungsfehler, führen Sie die Installierung und Konfiguration sp?ter durch
Das wars, gleich wieder deinstalliert. UPS, macht es vernünftig, oder lasst es bleiben. Es gibt mehrere tausend Plugins, die alle funktionieren, bezahlt einen guten Entwickler, dann klappt das auch.
]]>Rating: 1 star
This plugin is useless. Support asked for backend access and even with it they were unable to run this plugin. I wasted couple of hours trying to run this thing. And after support was unable to do so I think this thing is totally broken and not worth installing.
]]>Rating: 2 stars
Until plugin version 2.1.5, it worked (loading its form in front-end checkout) only with WordPress version 5.4.6 (tested by myself downgrading from 5.7.2, running Woocommerce 4.9.2).
With actual plugin version 2.2.0, works with WordPress 5.8 and Woocommerce 5.6 (latests).
There is a limitation (IMHO) consisting in the behaviour of the plugin, wich is that the shipping methods and fees will be loaded on checkout form only after the customer enters and address.
I have also founded 2 bugs:
free shipping will trigger anyway (and that will be a problem for you).
Rating: 1 star
Useless waste of time. Only supports up to WooCommerce 4.0. Not tested on last 3 versions of WP. Installed it on dev. site to try but not even able to select country in first step of setup process. Just throws an error.
]]>Rating: 1 star
This Plugin slows down Woocommerce with storefront massivly. It is not usable.
And it also breaks the checkout layout.
UPS please provide a working stable version.
]]>Rating: 1 star
In the last pre-launch checks we had speed problems and especially in the checkout.
Removed the UPS PlugIn, we fixed everything.
I hope they find a solution soon, it was very functional.
]]>Rating: 1 star
Since nothing much seemed to happen through the support on www.ads-software.com we got in touch with them through email ([email removed by moderator]) and received a reply 5 days later. In that said email they were asking for our login credentials (user and password!). We forwarded this to UPS’s Fraud Team because that sounded more then weird. UPS’s Fraud Team replied that this was a fraudulent attempt to get hold of our logins:
“[..]Our UPS fraud group is aware of this malicious e-mail. Please do not select any links or open any attachments in the e-mail as they may contain a virus. Since UPS has all of the information we need, we recommend that you permanently delete the e-mail.[..]”
!!BEWARE!!
]]>Rating: 1 star
the plugin has no hint at all how to install, it took me weeks to find out that it sets up a custom shipping class which you have to attach to your shipping zone.
the whole process of creating a label is just hillarious.
i tooks 10 mouseclicks to finally get an result – please provide automatic email sending with pdf attachements. i do not want to download zip files.
if anything goes wrong on some order you cannot delete it from the plugin orders.
this is a mess – please clean it up!
Rating: 4 stars
UPDATE10/21/2020: Still Working with WP Version 5.5.1 and Woocommerce Version Version 4.6.0. I created a staging site with Softaculous and tested beforehand. So I was happy to find the official UPS plugin. I did have problems at first but liked the perceived functionality so much I worked to make it work. I had the UDesign Theme and a bunch of other plugins on my site. I tried to remove many plugins and still couldn’t get to work. I did receive many attempts by plugin coder, then let them in to attempt fix. But later my site was down for whatever reason. Utilized CPanel backup.
I started testing on other Installations with Avada Theme. Still didnt work. Two very popular themes, but I also had many plugins.
Finally I did a bare bones install on another site, installed Storefront Theme by woocommerce. Then things were working with the shipping plugin. I really liked the functions. Inside of wordpress you will be able to to use the shipment manager. I can now print labels inside of my wordpress install!! This is very nice. I had issues with another plugin where my fees were not accurate for shipping after the sale, no bueno!. Not the case here, I went and paid fees on my UPS account recently and they matched up!
My site doest look as good as before but I have settled on function over form for now. Time is important, and this plugin should save you a bit of time. Also Fee accuracy is critical. I have used CSS Hero to make thing looks a bit better. But am careful on what I install!
I am using version Version 2.0.9 of the plugin still. With Woocommerce Version 4.1.0.
If updating I will use the rollback plugin. Test after each plugin install!
To the developers. I really like the functionality. Thank You. Keep it up! Test your plugin with different well known themes to see if you can create / find bugs. The them DIVI would be a good choice, Then AVADA, and several others on themeforest.
]]>Rating: 1 star
I was hopeful that the official UPS shipping plugin would be just what I needed. So I installed it, and went to configure it. Immediately I got a “can not connect, please try to configure later” error.
Looks like I’ll be using a different plugin. I’ve uninstalled this one.
]]>Rating: 1 star
I downloaded and installed ups plugin about 3 weeks ago and from the beginning it didn’t work. I talked to plugin’s support team in my country (spain) and they told me to talk to my ups commercial representant. My ups commercial representant told me to talk to support team. And that’s all. Nobody did anything. plugin doesn’t work, plugin never worked and my case is been closed after doing nothing and without telling me that it was going to be closed. Totally disappointed of UPS as company and as human team absolutely useless.
]]>Rating: 1 star
It’s unimaginable that such a big company makes such a poor plug-in, and the setup is complicated
]]>Rating: 1 star
The same issue as others… as soon as I select a country (US) it has an error.
]]>Rating: 5 stars
after country selection (step 1) I have a connection error that will not go away
]]>Rating: 1 star
Fatal errors during configuration. Not ready for prime time use. I’ll check back in a year or two after they work all the bugs out.
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