Ciao ragazzi, mi chiedono se il plugin gestisce la possibilità di specificare servizi/prezzi specifici in base all’età dei bambini. Ad esempio, limitare l’accesso ad alcune camere se i bambini hanno meno di 12 anni (per non disturbare i vicini del piano), oppure mettere un’addizionale se i “bambini” hanno tra i 12 e i 14 anni, etc… spero di essermi spiegato. Una gestione delle fasce d’età, insomma. Grazie e complimenti per l’ottimo lavoro fatto! ??
]]>Hello, I would love to build something like you did in the demo (https://vikwp.com/demo/vikbooking/) does the search-result page accept any parameters? I want to redirect to this page from my custom search form.
]]>Hello. I would like to ask the following:
We have two apartments that we rend separately, but it is possible to rent them as one big apartment. Is there a feature in the plugin to make them available as a whole and show the availability only when both the small apartments are available? Also, when the big apartment is booked, the 2 small apartments should be unavailable those days.
Thank you
]]>We have set up the option for deposits, and turned on “Allow Multiple Payments for one Reservation”. Now when a customer books a room and pays the deposit, they immediately get another payment window for the remaining balance. I assume this happens because it redirects to the booking confirmation page, it’s the same with the link from the confirmation email, when you go to the booking confirmation page, the remaining balance payment window automatically pops up.
Is there a way to change it so that the booking details page doesn’t automatically pop up with the payment window? It is very confusing for the customer to pay the deposit, then instead of getting a confirmation page to tell them it’s booked, they get another payment window.
]]>Hi there,
Is it possible to set the start month on the booking availability calendar? I only require bookings from April – September, so would like the calendar to start from April
Thanks
]]>I am getting a consistent error after interacting with a couple Vik plugins. This comes right after inputting and submitting payment info into a block from a VikStripe plugin. Disabling the plugins keeps any errors from presenting, but also makes all associated pages unusable, so diagnosing the exact problem isn’t possible.
I’m wondering if anyone else has had a similar issue or if it is common with a simple fix that I am just not seeing.
The error that comes up is shown below.
WordPress database error:?[Unknown column ‘tx_18866’ in ‘where clause’]SELECT * FROM wp_vikbooking_config WHERE param = tx_18866 LIMIT 1;
I am using the plugin vikbooking. Eveything is working perfectly fine. But i want you to guide me that when a room is already booked by someone then other user should not be able to book the same room for the same dates, Instead of it User should see the contact us button on the detail page.
Is it possible ?
Dear Support Team,
I am currently evaluating the VikBooking Hotel Booking Engine & PMS plugin and am generally satisfied with its functionality. However, I have encountered an issue since I implemented a shortcode for table reservations in the VikRestaurants plugin. Even after removing this shortcode, the problem persists.
Specifically, when using the search shortcode from VikBooking, users are redirected to the VikRestaurants page to make a table reservation instead of being directed to the booking page. This issue does not occur when the VikRestaurants plugin is deactivated, suggesting some form of conflict between the two plugins.
I would greatly appreciate your assistance in resolving this issue so that I can use both plugins without interference.
Thank you for your support and prompt response.
Kind regards, Domenico
]]>While adding or editing shortcode of room list there are two options in layout style: list and grid. We want to use grid but if we view the page from shortcodes we see our rooms in grid, but from search we still see it in list. How we can change it?
Thank you.
Dear Vik Booking Support Team,
I am currently working on customizing my hotel booking system using your plugin. I want to limit the number of rooms selectable by guests to a maximum of 2. However, I am unable to remove the option to select up to 3 rooms. I have tried to do this using custom CSS code, but it hasn’t been applied successfully.
Here are the steps I’ve taken:
- I attempted to hide the selection for 3 rooms using custom CSS, but the changes were not reflected on the front end.
- I also explored the plugin settings but couldn’t find a way to limit the number of rooms through the UI.
Could you please provide guidance on how to remove or limit the number of rooms to a maximum of 2? If this requires specific CSS or JavaScript adjustments, I would appreciate detailed instructions.
Thank you for your assistance.
Best regards,
]]>Earlier we recieved messages on our email that guest decided to cancel reservation. but resently we don’t recieve them. How we can turn that on again?
Thank You
]]>Does the Vik Booking Plugin integrate or officially support using the Mollie Payments API, specifically the Mollie v2 API?
]]>I do not receive email notifications from the website when booking. When booking, only the guest receives a message about the booking, but I do not receive an email. Can you tell me what to do?
]]>Hello,
I am experiencing several issues with the Vik booking plugin on my WordPress hotel booking system. These issues occur after filling out the search form on the home page:
- Console Errors: The following errors appear in the browser console:
- “[Violation] ‘setTimeout’ handler took 90ms”
- “[Violation] Forced reflow while executing JavaScript took 54ms”
- Page Navigation Issue: When I press the search button, the page does not navigate to the next page. Instead, the page refreshes and displays an alert message stating:
- “The page that you’re looking for used information that you entered. Returning to that page might cause any action you took to be repeated. Do you want to continue?”
These issues are significantly affecting the user experience. I would appreciate your assistance in resolving these problems. Please let me know if you need any further information or access to diagnose and fix these issues.
Thank you for your support.
]]>Hi there, does VikBooking has an option to display prices in two different currencies for Resident and Non Resident visitors?
Like US Dollar for Non Resident Members and Local Currency for Residents?
Like in this website: https://www.jetwinghotels.com/jetwingbeach/luxury-accommodation-negombo/deluxe-room/
When you are booking it asks weather you are a resident or not.
Thanks
]]>Hello,
I have developed a hotel booking system using the Vik Booking plugin. Currently, the check-in and check-out times are set based on the hotel’s default check-in and check-out timeout feature. However, I would like to allow customers to choose their own check-in and check-out times during the booking process.
Could you please provide guidance on how I can enable this feature? Any documentation, code snippets, or settings within the Vik Booking plugin that could assist in allowing customers to select their own check-in and check-out times would be greatly appreciated.
Thank you for your assistance!
]]>Hello,
I am currently using the Vik Booking plugin to manage my hotel bookings. The system works great, but I have encountered an issue when trying to customize the room details page.
Right now, the room details page is generated from a shortcode, which limits my ability to make specific customizations. I would like to modify the layout and content of the room details page to better fit my website’s design and provide more information to my customers.
Could you please provide guidance on how I can customize the room details page? Any documentation, code snippets, or plugins that could help with this would be greatly appreciated.
Thank you for your assistance!
]]>Hello,
I have been using Vikbooking for more than a year now and my experience as been awesome.
However, I would like to give access to other users. Please how can I achieve this?
Thank you.
]]>When I try to make a reservation I get this error from stripe.
Why?
Hi. This plugin is great. But I would like to confirm the booking by admin manually. How can I do that?
]]>Our Pro license expired on 12.06.2024. But how can that be? They say that you don’t have to renew it every year (“Renewals are not mandatory”), you just don’t get any more patches and updates.
Access to the Pro version must therefore still be possible. So I don’t understand why I now have to pay the annual fee again. Can you explain this to me?
]]>I wanted to make my website bilingual. I can translate everything but the abbreviations in the Vikbooking Search Form. Is there a way to translate these inside of Vikbooking settings? I could not find these symbols (SU, MO, TU, …) in the language settings or in the .po files.
Here is what I mean: https://imgur.com/s8Hqg5I
]]>Hi, I want to add the payment method but my client wants me to add 10% advance payment of booking. Please can you guide me how can i do that using your plugin.
]]>Dear Vik Booking Team,
I’m writing to you today as a satisfied user of the Vik Booking plugin for WordPress. I manage an apart hotel and have been impressed with the overall functionality it provides for managing hotel bookings.
I’m particularly interested in the online check-in feature, as it streamlines the arrival process for my guests. However, I believe there’s an opportunity to further enhance the user experience by allowing guests to review and confirm important details during online check-in.
Here’s my suggestion:
Review and Confirm Arrival Details:
Allow guests to review and confirm their estimated arrival time. This can help with planning staffing and housekeeping schedules.
Enable guests to confirm their room preferences (if applicable) based on what was originally booked, or offer the option to choose an alternative if available.
Provide a section for guests to review and confirm any additional requests they might have made during booking (e.g., early check-in, crib in room, extra towels).
I believe these additions would significantly improve the online check-in experience for Vik Booking users. Guests would appreciate the ability to manage their arrival details conveniently, while hotels would benefit from increased efficiency and a smoother check-in process.
Thank you for considering my suggestion. I’m a big fan of Vik Booking and look forward to seeing the plugin continue to evolve and offer even better features for hoteliers.
Sincerely,
Ioannis
]]>Hi Support,
I need to add SEO for the rooms, but Yoast doesn’t seem to be compatible with the plugin.
Do you have any way to allow for this to work with VikBooking?
Many Thanks
Chris
]]>Hello,
I would like to display the customer’s address at the top left of the invoice to the customer (invoice_tmpl.php), and not within the table with the services.
In addition, only the real address data should be displayed there, i.e. only
First name | Last name
Street | House number
Zip code | City
and not all the labels and data from {customer_info}.
Is this possible?
]]>Hi, need your assistance for solve my problem that I am facing right now:
When I booked the room there was a search bar showing the room details which I booked, but it’s not showing the TAX rate. I added the screenshot so that you can understand my question.
please help me to solve this issue.
Here is the image link:
]]>Hi team,
I’m using the free version to test it before purchasing the pro version. I use Elementor and I wanted to customize the availability search page with Elementor to add some style elements. Unfortunately, the availability search results page (“Search Availability”) [[vikbooking category_id=”” view=”vikbooking” lang=”it-IT”]] only works with the shortcode inserted in the WordPress editor, but not if I modify the page with Elementor; it remains blank. However, I’ve managed to modify other pages like the room list or specific room search using Elementor combined with CSS. I don’t understand what the issue might be. Can you help me out? Thanks.
I have an issue with the booking on my site: https://balkannomads.com/our-rooms/
When I select Room 1, I can’t proceed with the booking process and the book now button is inactive. I’ve tried creating a new room with a new ID but with the same name, Room 1, and the result is the same. Unable to book.
Meanwhile, for other rooms, it’s fine. Where do you think the problem might be? And how should I debug this issue?
]]>Hello,
I want to change the text in the “print invoice receipt” page. Instead of “Total VAT” in the total section I want to change it to “GST”. Is there a way to modify print receipts?
Thanks,
Deepak