Rating: 2 stars
UPDATE: Sept, 01, 2024 – I have received the refund for VFB Pro, after I wrote to the University of Alabama about the issue. Of course, the refund does not cover the damages due to the obsolete plugin. Also, I noticed Matthew has added a notice on the website which says ‘Please note, Buyer Beware: VFB Pro is no longer supported or maintained and will not be receiving regular updates. The plugin still works (depending on your server) but any errors, questions, bugs, etc must be handled by you or an experienced developer. Thank you for your support.’
I used to love his plugin for its features and simplicity. I decided to upgrade to Pro (Developer Bundle), as I provide services to a number of clients. However, I realised that the plugin was no more being updated by the developer, no support is being provided and emails sent to Matthew Muro also did not receive any response. I feel cheated, like many others who have complained about the same issues.
WordPress should remove this plugin from its directory, and there should be a way to also inform ICANN (Domain Registrar) about this scam, so that website can be disabled.
Matthew Muro is a faculty at the University of Alabama, I tried contacting him on his University email, but to no avail. today, I have written to the University Dean about this.
Rating: 1 star
vfbpro does not tell buyers and clients the plugin is discontinued. There is no Support.
]]>Rating: 1 star
Throws critical error screen, when I try to create a new form on WP 6.2.2. This plugin is totaal useless. Last update one year ago. Looks like abandonware.
]]>Rating: 2 stars
The free version of this plugin is great but because a client wanted to hide some fields I needed to add some logic, or rules as VFB Pro calls it. Might be better to start with another plugin if you plan on upgrading later. First of all the Pro version uses a different table system so all your old entries will be lost, have to back them up because you won’t be able to see them online anymore. The support is zero, I opened a ticket, never heard back from them. When you migrate the forms over from the free version, the required/not required on all the fields has to be redone. And to kick it off, the free version allowed you to choose which columns were displayed when you viewed Entries, the Pro version you have to buy another add-on for that. Really disappointed with the Pro version but loved the free version, it’s too bad they mucked that up.
]]>Rating: 2 stars
Plugins seems like deprecated. No support, Facebook and twitter accounts deleted etc. Shame. Still Pro version can be bought, which seems fishy.
]]>Rating: 1 star
I purchased this plugin a few weeks ago. I had followed the specified instructions using the “support ticket” channel for this plugin creator’s website, sent numerous support ticket requests over the past few weeks, only to not receive any response. I merely receive an email confirming receipt of my support ticket submission but no one has bothered to answer my urgent query – money down the drain!
]]>Rating: 2 stars
Issues with recent update stating required fields need to be filled out for submission (when they were already filled out correctly). Many people having the same issue with no response from anyone involved with the plugin here in this forum. I have a client who has a VFB PRO License, so I also submitted a request there about the update issue – NO RESPONSE FROM PAID SUPPORT EITHER. This is getting very frustrating – especially when the pro version is supposed to have the pro support. We, the consumers, just need to know when there will be a resolution for this problem. I would steer clear of this plugin until there is fix for the most recent version’s bugs.
]]>Rating: 2 stars
I was very content with Visual Form Builder, but unfortunately 3.1 is experiencing problems that are really obscure. Fields that are required and filled in correctly lead to an error showing HTML code. The solution to downgrade as suggested by some users was successful and I can use the form again. But I cannot make changes to forms. Reordering is not possible.
Ik see more people experiencing the same problems and until there is a fix I would strongly advice not to use this plugin.
]]>Rating: 1 star
There is a major issue in 3.1 and lot’s of people are complaining. No reaction from developer
]]>Rating: 5 stars
UPDATE: 6.June.2022. Updated to 3.1, and all is now working as was prior to the 3.0 update. Thank you!
]]>Rating: 2 stars
Recently did an update at the end of May 2022. Got an email from our client that the redirect link to paypal stopped working on all our forms. It kept redirecting back to the wp-admin. I used the rollback plugin to revert it back a few versions until the issue gets resolved. Once it is resolved I will change my review. Thank you to the previous reviewer for suggesting a rollback option as that did the trick for now. I am currently at version 3.0.8. There must be some kind of bug in the last two updates or so.
Thank you!
]]>Rating: 5 stars
I use WordPress 5.9.3. I updated to Visual Form Builder 3.0.9 on Saturday 21.May.2022. After updating, I could no longer access my “Customize” tab under “Appearance.” It told me there was a critical error that referenced Visual Form Builder. I rolled back to version 3.0.8, and all seems to be back to normal. Any speculation as to what might be the issue? Thanks! – dc
]]>Rating: 1 star
6 days ago, we submitted a support request from this software vendor for assistance when Google Recaptcha V.3 was failing to stop nefarious parties from submitting false data on a simple newsletter subscription form.
As of this writing, they have yet to respond. This is fairly uncharacteristic of the company, so not sure why they have slipped so badly in their support response time.
While the product is typically stellar when you use the PRO version, I’d be wary of further use of this plugin until they fix their slack support lead time.
]]>Rating: 5 stars
I have the pro version and it’s totally worth paying for. It literally couldn’t be any easier to build and maintain forms. Excellent Developer, excellent Product!
]]>Rating: 5 stars
Have used this on every site I’ve built on wordpress. The free version is amazing.
]]>Rating: 1 star
Dozens and dozens of blank form submission received every week. The plugin must be a vulnerable spot on our sites, and I have tried multiple times to reach out for support with zero response.
]]>Rating: 5 stars
I purchased the VFB Pro. I needed to use hooks to extend the plugin functionality. I had some difficulties. So I asked for help via support ticket. It worked well. I received a quick and effective response.
]]>Rating: 1 star
Just downloaded free version, for small interest group website, started 1st form and scroll bar prevents me from accessing short code at bottom of page. what use is that?
]]>Rating: 5 stars
I’m using VFB Pro now for 5 years and it always worked fine for me. Twice I needed support which came fast and effective.
]]>Rating: 5 stars
By far the easiest form-building WordPress plugin to use. The form’s output is top-notch. The free version offers what others provide only on their pro
]]>Rating: 2 stars
Deleting a field is not apparent and adding larger textarea for an email message. Will find another plugin.
wb
]]>Rating: 5 stars
Support for this program is first rate. Highly recommend.
]]>Rating: 1 star
I still use an older version of this plugin which, until now, I was thinking to upgrade. However, I won’t be doing that now becuase after working with the latest version of VFB Pro with its payment and form designer addons for several hours, it felt like it had gone backwards. I build many forms on different domains, so I know how to compare form plugins and I must say other form plugins now leave VFB Pro in the dust. Don’t bother with this one. It’s lost its ease of use and the snappy functionality that it had four years ago. It’s bloody aweful and feels like it’s gone backwards.
]]>Rating: 1 star
I purchased the paid plugin and used the Likert field to add a question with answers like “Agree”, “Strongly Agree”, Disagree.
When the email was sent the likert data formating was broken and unreadable. I looked for support from the developer but I just got a standard unhelpful reply and then nothing.
Also the free version doesnt have Google recaptcha so will land you in a world of spam.
]]>Rating: 2 stars
The functionality of the plugin is excellent and it’s easy to design and build new forms, but we found that the application was let down by serious flaws in the security implementations.
Specifically, we upgraded to VFB Pro for the reCAPTCHA support, but quickly identified after purchasing and installing the plugin that this, along with the CSRF protection and timestamp checks can all be trivially bypassed. We disclosed our findings directly to the developer and offered potential high-level solutions not being WordPress developers ourselves, but he seemed reluctant to address the issue. Not great for a paid product in my opinion.
The move to only support Invisible reCAPTCHA v3 instead of Invisible reCAPTCHA v2 is also not great. V3 is designed to be used where there is a further verification function available if the returned score is low, something that v2 has built in by way of the “select images challenge”. V3 without this potentially means visitors being wrongly marked as spam with no way to challenge this.
]]>Rating: 1 star
To be honest, a useless plugin. I get more spam than real entries which is a huge frustration. The Captcha is absolutely useless and no option to use Google Captcha.
There are much better free plugins that offers Google Captcha as a standard with much better security than this plugin, like for example WP Forms.
The paid version is just as useless, only uses Google Captcha v2 – the paid version’s back-end entries styling is also a mess. Don’t buy it.
]]>Rating: 1 star
Free version is great, paid version is useless. Purchased designer add on that could not adjust the space between the form fields. Trying to do very simple tweaks and can’t without CSS. They market this as a plugin that requires no coding. Total BS.
]]>Rating: 5 stars
Nevermore without!
]]>Rating: 5 stars
Great Plugin with great features, I am impressed with the features and looking forward to impress my customers with it.
Many Thanks
Rating: 5 stars
I have been using it since 2015 and have never been sorry. AND Bre is probably the best Customer Service person I have ever met. She always sticks to the problem till it is resolved. Good on ya mate!
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