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Don't work….

Hector — Sat, 13 Apr 2013 13:18:51 +0000

Replies: 0

When I tell the plugin the search for an existing ticket, always reports that the ticket was not found. What happend?. I modified the numbering of tickets as indicated and the fault persists.

https://www.ads-software.com/extend/plugins/wats-ticket-id-widget/

Ticket not found

Ney76 — Tue, 05 Mar 2013 00:33:51 +0000

Replies: 0

Hi,

Every time I try to lookup a ticket I get a ticket not found error. I’m using the numbered option in WATS. I installed this plugin about three days after WATS so there were between 6 & 7 existing tickets in WATS. Could the problem be that The plugin sees ticket 8 as like the first one created? thus not finding anything? Is there a way of SYNC both databases?

https://www.ads-software.com/extend/plugins/wats-ticket-id-widget/

The ID doesn't work even though the ticket exists?

Arnoldino — Thu, 06 Dec 2012 10:31:40 +0000

Replies: 0

Good day.
I have just installed the widget on my site but it does not show the ticket when I punch in the ticket number. How do i work it out.
My website URL is https://jcit.co.za/

Thank you

https://www.ads-software.com/extend/plugins/wats-ticket-id-widget/