I’ve created an Elementor Template for every Docs instance. However, the template is not used/loaded when I visit any WeDocs page. Is this a known issue?
]]>After the last update, the plugin is having multiple issues displaying correctly docs. More importantly, after a website scan, I discovered many 404s attributable to a feed in wedocs as follows, for example:
blog/articles/feed/
What is this /feed/ and why is it there? These cause multiple 404 errors.
]]>
I have a kb page where i placed shortcode [wedocs] but it doesn’t show up in list instead irrelevant pages show up.
]]>On a fresh local WP instance with WeDocs and Elementor tools and theme, the WeDocs Nav bar presentation is inconsistent. I’m no CSS expert but here’s what I found.
For any section or article saved with Elementor, the Nav bar loses all left margin. For any section or article saved using default WP classic editor, and for the Document titles which are not editable as articles or sections are, the Nav bar presents with a wide left margin.
I have tried several CSS settings in the Elementor child theme. I can push the Elementor-edited articles right, but I cannot figure out how to push the non-Elementor articles/sections/documents all the way to the left. Ultimately the goal is to maintain consistent control over the position and width of the Nav bar regardless of how the article is edited so that the nav bar isn’t jumping all over the screen as you switch between choices.
.wedocs-sidebar {
margin-left: 60px !important;
width: 250px !important; /* This works for adjusting the margin of Elementor-edited articles only */
.elementor .wedocs-sidebar {
margin-left: 60px !important; /* Does not work */Can anyone help point me in the right direction?
Hey team! may I ask you what happened with mobile view?
my page and your page on mobile is terrible: https://wedocs.co/docs/wedocs/how-to/
I still use your plugin to support you. Other paid version is better than paid wedocs. Hope you have time to be better.
Best!
]]>Hi so I was using WeDocs free version and installed the plugin on my companies WordPress site for testing. Purchase of pro was authorized so I made the purchase today. I now have a license key but navigating through WordPress and through WeDocs on WordPress I can find nowhere to input the license key and activate the pro version. Please help – thank you.
]]>After activating the Pro version and also activating the chat feature some images on the pages just disappeared. After deactivating the plugin everything seems to work fine.
]]>Hi,
got a question about the overview (/docs/) page. Is it possible to show just the sections and articles, when you go on the sectionspage?
Quick question and hopefully a helpful answere: is there a chance to remove the breadcrumb navigation, that is displayed on every site?
]]>I now installed on a BRAND NEW site as weDocs broke my sites (see my 1 star review)
How does the structure work? I HATE betterdocs, but can’t even get started with weDocs after so many hours of trying, sending in support requests, etc.
Where are the categories or is this just for hundreds of docs in random order?
I��m sorry to say this but after using Wedocs with the pro version, it is a terrible plugin, adding countless useless scripts to all pages (and if I disable it on the front page with Perfmatters it will not work anywhere else)
The support is also awful, answering in more than a month to anything (if it answers at all!)
Makes the pages very slow, like 8 seconds load on mobile, tho all my other websites not using this plugin are fast. If I disable this plugin on some pages (using Perfmatters plugin) those pages are fast.
There are also problems with the plugin itself as it has problems with displaying properly on all devices (the widget will not fit smaller laptops for example), and the AI chat, which is the reason why I bought the plugin, didn��t work at all for a month, and it��s not really working good now, it offers only one answer instead of searching through all the docs, showing all the relevant links (in the past it used to show 2 links, now just one).
Why do you make this plugin so terrible (when I enable it it doubles my source code lines, from 1600 lines to over 3300 lines!), loading so many scripts if it doesn��t even need them? even disabling the widget will not stop the scripts loading. Disabling the plugin will remove all these scripts. for example, look what it loads:
��react-dom-js��, ��wp-escape-html-js��, ��wp-element-js��, ��wp-is-shallow-equal-js��,
��wp-keycodes-js��, ��wp-priority-queue-js��, ��wp-compose-js��, ��wp-private-apis-js��,
��wp-redux-routine-js��, ��wp-data-js��, ��wp-blob-js��, ��wp-autop-js��,
��wp-block-serialization-default-parser-js��, ��wp-html-entities-js��, ��wp-rich-text-js��,
��wp-shortcode-js��, ��wp-blocks-js��, ��moment-js��, ��wp-date-js��, ��wp-primitives-js��,
��wp-warning-js��, ��wp-components-js��, ��wp-keyboard-shortcuts-js��, ��wp-commands-js��,
��wp-notices-js��, ��wp-preferences-persistence-js��, ��wp-preferences-js��,
��utils-js��, ��moxiejs-js��, ��plupload-js��, ��json2-js��, ��underscore-js��,
��media-models-js��, ��wp-plupload-js��, ��mediaelement-core-js��, ��mediaelement-migrate-js��,
��wp-polyfill-inert-js��, ��regenerator-runtime-js��, ��wp-polyfill-js��,
��media-views-js��, ��media-editor-js��, ��media-audiovideo-js��, ��wp-api-fetch-js��,
��wp-deprecated-js��, ��react-js��, ��wp-url-js��, ��wp-a11y-js��, ��clipboard-js��,
��wp-api-request-js��, ��wp-mediaelement-js��, ��backbone-js��, ��jquery-ui-sortable-js��,
��wp-dom-ready-js��, ��wp-hooks-js��, ��wp-i18n-js��
why? if you want to have a chance with this plugin, please work on its optimization!
]]>Visit the URL above. You will see that the quick search bar in the left column is broken. There is also a giant X at the bottom and an error message of “search bar cannot be blannk” with another search bar.
It appears to be a issue with the wedocs-single-search-input in the wedocs sidebar
This happened after a wedocs upgrade. Is it possible to downgrade the wedocs version or any advice on how to fix this?
Also, on the main documentation landing page, there is a new search bar (beneath and to the right of the styled search section) that we did not add
]]>Not able to add new section in existing or new document, whenever create a new section it create a new document rather creating a section in existing documentation
For some reason the weDoc pages/articles are not pulling in the Single template. See: https://dev.magai.co/docs/frequently-asked-questions/where-did-the-name-magai-come-from/ as an example.
I’ve been trying to test this out before buying the premium version, but it doesn’t seem like their support is very attentive thus far (not a good look).
This is the only thing keeping me from deploying my new site design.
Hi,
I’m getting these errors, when I try to load the dashboard view: https://app.screencast.com/Y0ImqFjUfGczb
]]>Hello,
We’ve noticed an issue where links in our URL, containing /feed/, are being indexed as 404 pages. This problem is specific to DOCS pages only, while our other pages are correctly set to noindex by the SEO framework Plugin automatically.
Could you please provide guidance on fixing this problem to prevent URLs from being indexed as 404 pages?
Thank you for your assistance.
]]>Hello,
I have deactivated the Assistant widget. Nevertheless, the bubble is displayed at the bottom right.
Hello,
I have the following error. Is that known?
wp-includes/class-wp-locale.php:321
WP_Locale->get_month()
wp-includes/media.php:4685
wp_enqueue_media()
wp-content/plugins/wedocs-pro/includes/Frontend.php:37
WeDevs\WeDocsPro\Frontend->register_scripts()
wp-includes/class-wp-hook.php:324
do_action('wp_enqueue_scripts')
wp-includes/script-loader.php:2262
wp_enqueue_scripts()
wp-includes/class-wp-hook.php:324
do_action('wp_head')
wp-includes/general-template.php:3052
wp_head()
wp-content/themes/phase/header.php:21
load_template('wp-content/themes/phase/header.php')
wp-includes/template.php:725
locate_template()
wp-includes/general-template.php:48
get_header()
wp-content/plugins/wedocs-pro/templates/single-docs.php:34Best regards,
G?sta
I purchased weDocs Pro plugin and have a license key. However, I am having difficulties with the installation and activation. I have tried three ways:
- I installed the weDocs plugin from the WordPress admin dashboard by searching for it. It installs and activates well. However, I cannot figure out how to enter my licence key to upgrade the free version to the Pro version.
- I also installed the plugin by uploading it manually from the WordPress repository but had the same problem as in 1 (it installed and activated but there is no option to upgrade to PRO).
- I downloaded the wedocs-pro.v1.1.2.zip file from my weDocs account and uploaded it on our WordPress dashboard. The plugin installed but when I tried to activate it, I received the following error message: “Plugin could not be activated because it triggered a fatal error. Fatal error: Uncaught Error: Call to undefined function wedocs_get_posts_children() in /var/www/vhosts/[OUR URL]/httpdocs/wp-content/plugins/wedocs-pro/includes/functions.php:138 Stack trace: #0 /var/www/vhosts/[OUR URL]/httpdocs/wp-content/plugins/wedocs-pro/includes/Installer.php(83): wedocs_get_documentation_children_by_type() #1 /var/www/vhosts/[OUR URL]/httpdocs/wp-content/plugins/wedocs-pro/includes/Installer.php(21): WeDevs\WeDocsPro\Installer->add_documentation_contributors() #2 /var/www/vhosts/[OUR URL]/httpdocs/wp-content/plugins/wedocs-pro/wedocs-pro.php(203): WeDevs\WeDocsPro\Installer->run() #3 /var/www/vhosts/[OUR URL]/httpdocs/wp-includes/class-wp-hook.php(308): WeDocs_Pro->activate() #4 /var/www/vhosts/[OUR URL]/httpdocs/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters() #5 /var/www/vhosts/[OUR URL]/httpdocs/wp-includes/plugin.php(517): W in /var/www/vhosts/[OUR URL]/httpdocs/wp-content/plugins/wedocs-pro/includes/functions.php on line 138
I’m wondering if there is a conflict of some of our other plugins. We are using LearnDash, Formidable Forms, H5P, Yoast SEO and a few additional ones to manage email notifications.
I cannot find any support documentation. All links to upgrades from the plugin only lead to the pricing page on the weDocs website.
Thank you in advance for your help!
Hilke
]]>I am using TranslatePress plugin and find that list items on translated page displaying in wrong way. On original page is ok.
This happens only with Wedocs Plugin
I working on local environment, let me know if you may reproduce it.
]]>Good morning.
We have a problem with the WeDocs search engine on the Safari browser.
When typing in the search engine window, it gives a strange error and displays the home page. Normally there are some prompts or a loading icon in the search bar.
On Chrome or Edge this problem does not occur. Only on Safari.
We have version 2.1.0, the earlier version had the same problem. We have updated today with the hope that the problem can be resolved. Earlier versions worked fine on safari.
We have the Shoptimizer theme installed, as well as the WordPress 6.4.2 versions
Has anyone encountered this problem?
The problem is exactly occurring on the site: https://optimakers.pl/docs/optimes/
]]>https://wedocs.co/pricing/ it is actually NOT possible to buy your pro version, as no button to continue after choosing the price works – the ‘get started’ below the price is not functional.
]]>We made the update of your plugin weDocs to version 2.0.2 and now when we go to WeDocs – Docs area we don’t have the doc’s we had already created but they still appear on the homepage?https://colourinvasion.pt/documentacao-novo/. So how can we edit the docs we already created if they don’t appear on WeDocs backoffice area?
]]>Hello team support, I hope everything going well. I am facing some issues and need some assistance.
I have updaed weDocs in my theme. Now my customized template doesn’t work. Docs template loading from plugin folder not my theme folder. How can I resolve it?
As you wrote here https://wedocs.co/docs/wedocs/developer-docs/templating/ I follwed same things. See here https://prnt.sc/ThAhvGYDmro6
But loading from plugin see here https://prnt.sc/HIEvN0goOguP
I am working on my local environment. So there has no live link.
Thank you.
]]>Hello.
The generated list of pages (technically <ul class="wedocs-doc-sections"></ul>) contains links with the attributetarget="_blank".
Is that intentional? It’s a bit inconvenient to open each link in a new tab/window.
]]>Hi, Since the latest big update, the docs titles are truncated in the frontend (displayed with a shortcode), making them not readable, even though there is a lot of space available:
Can you provide a fix to display the full title? (I would recommend using the CSS text-overflow: ellipsis; instead of hardcoded truncated titles (docs))
Thank you for your great plugin ??
]]>After upgrading the plugin to version 2.02, the list of pages isn’t visible under Wedocs -> Docs. Just “Get started by creating a new doc” is displayed.
However, pages didn’t disappear from the database. They just aren’t recognized by the plugin.
Any help is much appreciated.
]]>Prompted me to update my weDocs database so I did thinking this would fix it. Issue remains where If I try to edit an existing or newly created doc, cannot access either one and get this message:
Not Found
The requested URL was not found on this server.
]]>HI,
after the last update (2.0.2) a search bar appeared at the top of the documentation page.
I looked into the settings but didn’t find an option to turn it off.
How can I remove it?
Hi,
I was really excited that you decided to revive this plugin. But got disappointed to see that it does not work with Gutenberg-based page templates.
Please try the plugin with a FSE supported theme like Twenty Twenty Three and you will understand what I am referring to.
]]>