Hello,
Some days ago I got in the backend the following message – You’ve reached the subscribers’ limit for your weMail plan. Please upgrade to continue collecting leads and use weMail without interruptions.
Why am I getting this?
The info from weMail > Settings > My Account shows different picture.
Free PlanTotal subscribers
132/3000
Left: 2868
Let me know If you need additional data for my profile.
Regards
bm
By the way writing in – your message field, is terrible experience, but that is another topic and not to you.
]]>Hi,
I have some elemntor forms build in, but in wemail integration i can only see 4 of them. Is this a restriction?
]]>I am a developer for the MailPoet WordPress plugin, and I wanted to bring an important update regarding the use of our internal code to your attention.
We have noticed that your project is?utilising code?within the?\MailPoet\Models?namespace. This code has been deprecated for some time and has been triggering warnings. It was not intended for external use. We have always provided a?public API. We have prepared a?pull request?to remove this obsolete code entirely. This change is necessary to maintain MailPoet’s integrity and performance.?
The pull request is ready and will be merged soon. To avoid disruptions, please update your project to stop using the \MailPoet\Models namespace code instead of relying on our provided public API.?
If this update is not made, your code will fail once the pull request is merged and the new version is released. We aim to release it within the next couple of weeks.
Thank you for your understanding and cooperation.
]]>How can I fix the 404 errors from deleted campaigns?
BTW, is this plugin still supported?
]]>Chrome flags ….wemailtrack.com/… as unsafe and dangerous.
Dangerous site
Attackers on the site you’re trying to visit might trick you into installing software or revealing things like your password, phone, or credit card number. Chrome strongly recommends going back to safety.
Is there anything wrong with your SSL certification?
]]>Will this plugin take place of Subscribe2 and send new post e-mails to subscribers? I have been using Subscribe2, which I believe another one of your plugins, for quite some time. But, it seems to be almost abandoned, at least here on WP forums. Any help you offer here or on Subscribe2 support forum will be welcome.
]]>When using this plugin with PHP 8.2, the following deprecation notice appears. It’s part of the “stringy” vendor library.
Return type of Stringy\Stringy::offsetExists($offset) should either be compatible with ArrayAccess::offsetExists(mixed $offset): bool, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice
- wp-content/plugins/wemail/vendor/danielstjules/stringy/src/Stringy.php:850
Composer\Autoload\{closure}()
wp-content/plugins/query-monitor/vendor/composer/ClassLoader.php:427Composer\Autoload\ClassLoader->loadClass()
wp-content/plugins/query-monitor/vendor/composer/ClassLoader.php:427ReflectionClass->__construct()
wp-content/plugins/wemail/vendor/danielstjules/stringy/src/StaticStringy.php:123Stringy\StaticStringy::__callStatic()
wp-content/plugins/wemail/includes/WeMail.php:353WeDevs\WeMail\WeMail->include_core()
wp-content/plugins/wemail/includes/WeMail.php:320WeDevs\WeMail\WeMail->init()
wp-includes/class-wp-hook.php:324do_action('init')
wp-settings.php:643
I am beside myself with frustration, and frankly really angry. In September I renewed my bank card (same bank) and forgot to update the weMail billing. Until then the subscription was working effortlessly and my card was accepted by the weMail system.
Following this, I tried to resume my subscription using my new bank card, but got this message “Your subscription is not complete. Your card is under SCA regulatory (3D Secure). You need to confirm your payment to complete the subscription & billing. Check your billing email?xxx?to get your payment confirmation email. Confirm your payment & your subscription will be complete.” No such email comes through. I dont get 3D verification opportunities, nothing.
I have been told that my bank was rejecting because of lack of funds, that my bank needed to send the 3D verification etc, and that I need to use a different account (even though the bank was fine to start with).
I have now tried 3 different banks and have struggled since September (4 months) with the only response being that its my fault and I must resolve it at my bank. I contacted 2 of the 3 banks and they confirmed that no such request for debit was made by weMail / Stripe.
I moved my client away from mailchimp to weMail and based an entire project on this, and today the client realised that their automated services through the wemail plugin wasnt working – needless to say I am in such deep trouble, even though I have literally been begging weMail for help since September.
This is 100% a problem on their website and I am just hoping that by me posting here, will give them motivation to assist me as my countless emails have gone either ignored, or Im told to speak to my bank.
I am so frustrated!
]]>Any reason why WeMail will not accept to add to a list an email from the qq.com domain?
]]>Hi again
I’ve come back to this plugin again because of your Black Friday deal that arrived in my inbox. So I set up a test system and checked to see if the Outlook rendering is now sorted out, but sadly it isn’t.
I’ll put a screenshot of your own welcome email here, as displayed in my inbox:
https://i.postimg.cc/R0q4rYPD/wemail-outlook.jpg
It’s obvious that the header image and the social media icons are not sizing as you intend. The same happens when I test it here,
This article has some details on fixing various Outlook rendering issues.
Outlook Email Rendering Issues and How to Solve Them – Litmus
There are plenty of minor issues, but the major one is images, which are displaying at full size. You will find in there that it’s necessary for images to have width or width and height values that are not in CSS.
I’ve had two previous threads about this, but am posting a new on to keep it current.
Regards
Rob
Hello there I’m currently having issues in test mode gateway I can’t send test email
]]>Good morning
I created a floating form on the home page, but there is an error when I try to save it (something went wrong…). An unwanted floating form remains on the home page, and I have to deactivate the plugin to remove it!!!
Thank you for helping me.
Hi there
This follows on from my previously closed topic “Office Outlook email formatting is a mess“
I’ve been testing the plugin again today and I’m not sure I’m seeing any changes.
If I insert an image via the image block, it displays at the correct template size in Gmail or Live/Outlook.com but in desktop Outlook it displays at the full size of the original image.
I’ll also upload a screenshot of the buttons and social icons – one the left is Outlook and on the right is in the campaign editor.
Do I need to do something special to make it load the new templates? I tried uninstalling and reinstalling the plugin.
Thanks for any advice on this.
Regards
Rob
Hi,
It’s possible to change some strings into the language we want but they are few. For example, things so simple like “Your subscription has been confirmed……” are missing in the wemail.pot file.
Can you send the file(s) or link where Wemail can be translated?
Thank you.
]]>Hi there
Just some feedback because it’s going to take time to fix all the templates and I’m not expecting this to be done for this post.
When I received the welcome email after registering through the plugin I noted that it was badly formatted in Outlook (the program, not the webmail site). All the images were full size and styles were obviously wrong.
Then when I set it all up and sent my first trial campaign, it was also messed up in the same way. The templates have not been designed properly to work in Outlook. It will be something to do with the way styles are applied to elements.
They do work fine in Gmail and Outlook.com but that’s only a subset of users and is certainly not people who are using email at work.
A couple of sites here go over how to make email templates look right in Outlook:
If you search google for ‘outlook rendering issues’ you’ll get some sites with the details.
Apart from that, I thought this was pretty good.
Regards
Rob
Hi
For some reason today I can’t seem to send emails.
When I choose a list with emails and try to send it, it reads as there’s not subscribers in the list.
When I try to send a test email, it says that has been sent but it’s never sent.
How can I solve this?
Thanks
]]>Can WeMail work with Subscribe2 public subscriber list? Is there an integration?
I would like to keep using Subscribe2 for collecting emails and WeMail for notifications to public subscribers only. Is this possible?
]]>Using SMTP
WordPress 6.1.1, weMail Version 1.12.0
]]>I have problem when I click Send Now button I got error message which is “The given data is invalid”. I have try using SMTP, SendInBlue but it still same.
]]>Hi,
I recently tried to register for a WeMail account, but never received my confirmation email. I can’t proceed until I get that and enter the 6 digit code.
I tried this several times. Used a few different email addresses.
Hit the ‘resend’ button.
Nothing!
How long does it usually take to get that confirmation email?
Minutes? Hours? Or days?
Thank you
]]>After installing and activate the plugin. It is throwing an error. Please check the screenshot https://tppr.me/1meVh
PHP version: 8.0.19
WP Version: 6.0
Hello,
Why am I forced to update if the update is broken? Where is the title of the included post? Where is the author and category?
]]>Hi Support
I cannot connect my DKIM and SPF, although i have it all ok in my DNS at URL host service provider.
I am sure i have DKIM and SPF, also DMARK correct.
But, after adding A record for email, and using email.example.com, or using mail.example.com, with A record for mail too, it still doenst connect in the wizard.
Between my host, WPERP, weemail, i dont know and cant find the problem.
Help?
Cheers
Cooper
Hi there this plugin doesn’t have a way of connecting the plugin with the web browser portal
]]>Hi,
this last days, i can’t send any newsletter. I have some error message. I try with SMTP, and the message is : Failed, Time out. I change the credential and the same problem.
I try with some provider and i can’t send message too.
When i try to send a test email. That work but when i want to send the newsletter, this don’t work.
Thank you.
]]>We are trying to send emails to a particular list segment using weMail. Unfortunately, when we are only choosing a particular segment, the campaign shows 0 subscribers. But in the lists, we can clearly filter out the subscribers with that particular segment.
How can we resolve this issue?
Any helpful suggestions would be highly appreciated.
Thanks
Sadik Ahmed
WPXPO
Hi,
while offering the included SMTP configuration might be helpful for large audiences, it doesn’t seem that you allow sending emails through the Website host, am I right ?
I would really use this approach to lower configuration setups and accounts managements for small to medium sites. When using quality hosts they might offer quite decent email deliveries that shouldn’t be avoided by default.
Let me know how you are/will face this.
]]>Hello I need a solution.
When I published a new post send e-mail my mail list with weMail.
Like Jetpack subscriber module.
Is it possible?
Thank you <3
]]>The forms are not showing up. Am using WordPress version 5.6. Perhaps it because it’s not compatible with my current version. I really wish to have the plugin on my site.
]]>Hello,
It seems I can not set the SMTP gateway to work properly. I got the following error:
bm, [19.11.20 13:48]
Expected response code 354 but got code “503”, with message “503-All RCPT commands were rejected with this error: 503-“Your IP: 165.22.93.183 : Your domain bouncehandler.getwemail.io is not 503-allowed in header From” 503 Valid RCPT command must precede DATA “.
Additionally, if Sendgrid gateway is selected I have a nearly 50% bounced rate each time.
Any advice on solving the issue would be highly appreciated.
Regards,
bm