We often create custom quotes in Salesforce that when accepted, turns into an order. That order does not live in Woocommerce. Does this plugin allow the order to be created in Woocommerce? A 2 way sync of orders?

Hello dear i’m having trouble ordering by woocommerce.

Image problem

Every time a request is made it uploads to the duplicate SalesForce. Can you help me?

I have a custom County woocommerce checkout field being added to billing.

add_filter( 'woocommerce_checkout_fields' , 'custom_billing_fields' );
function custom_billing_fields( $fields ) {
	$fields['billing']['billing_county'] = [
		'label' => 'County',
		'type' => 'select',
		'options' => [
			'Adams' => __('Adams'),
                        ......
                 ]
         ]
}

But cannot find a way to access this data to send to a PickList in SalesForce. Is there anything special I have to do for nested fields like ['billing']['billing_county']?

Thanks!

I am having the same issue as this post: https://www.ads-software.com/support/topic/unable-to-sent-sent-order-data-to-saleforce/

ALthough I am not able to manually send data to Salesforce, I tried the solution to this post: https://www.ads-software.com/support/topic/account-is-not-created/
This solution did not work for me.

I am getting this error message:
errorCodeALL_OR_NONE_OPERATION_ROLLED_BACK
message[There was an error inserting the entity Order. Reason: Select an account.]

Anyone have a solution?

I have a custom field added to my WooCommerce checkout called cgg_how_did_you_hear, being created with woocommerce_form_field:

add_action( 'woocommerce_after_order_notes', 'cgg_how_did_you_hear' );
function cgg_how_did_you_hear( $checkout ) {

	echo '<div><h3>' . __('How did you hear about us?') . '</h3>';

	woocommerce_form_field('cgg_how_did_you_hear', array(
		'type'          => 'select',
		'options'       => array(
			'Email'     => __('Email'),
			'Friend'    => __('Friend'),
			'Metro Volunteers'    => __('Metro Volunteers'),
			'Posting on University Site'    => __('Posting on University Site'),
			'Website'    => __('Website'),
			'Other'    => __('Other'),
		),
		'class'         => array(
			'form-row-wide'
		),
		'default'       => 'Email',
		'label'         => __('Fill in this field'),
		'placeholder'   => __('Enter something'),
	), $checkout->get_value( 'cgg_how_did_you_hear' ));

	echo '</div>';
}

I am trying to send this data from the form to a SalesForce object using the Integration for WooCommerce and Salesforce plugin.

In the SalesForce Feed I am choosing the SF field I want to include (“How_Learned_About_CRC__c”), and clicking ‘Add Field’. Then for the field type I am choosing “Custom Field” and in the Custom Field field, I am adding cgg_how_did_you_hear.

Is this not the correct way to set this up? Or are there any docs / references as to how this should be set up anywhere online that I’m missing?

Thanks!

I’m attempting to connect using the Web-to-Lead integration method (as opposed to API), but continually getting an “invalid org id” even though I grabbed it from my company information.

Is it possible this doesn’t work for Essentials edition?

We use this plugin on several sites. iTHemes is reporting several CRM Perks plugins, including WooCommerce Salesforce Integration, as having an unpatched vulnerability. You’ve always been good about updating your plugins in the past. Do you have na ETA on this fix?

Hi,

I am trying to send order data to salesforce and I am getting “[There was an error inserting the entity Order. Reason: Account Name:You must enter a value]” I tried to setup account name but nothing is showing in the dropdown. I have attached error screenshots below.

https://prnt.sc/19amzxt
https://prnt.sc/19an4wk

Please check and let me know what’s the error.

Hi, i am a php developer and i want your help, i want to do a dynamic callback urls with my connected app in salesforce. in WooCommerce Salesforce Integration plugin in api.php the callback url was https://www.crmperks.com/sf_auth/ i want to know how can that url manage different callback urls for multiple users who use different domains

because what i know is in salesforce connected app you have to specify an exact callback url with specific client url. what is the running code behind https://www.crmperks.com/sf_auth/ ? and how should i implement something like that for my plugin ?

Please Help and thank you !

Hi there,

We are able to send a checkout page transaction from Woocommerce in WordPress to Sales Force as long as the Company field is filled in. This field is not mandatory in Woocommerce, yet Sales force says it is a missing field if it isn’t filled in by the customer.

Does anyone know if there is a simple workaround for this in the actual plugin? I could use a woocommerce filter for this form, but from what I can see, it isn’t that straight forward to populate the field. You can unset the field or make it mandatory, but sending a default value isn’t that straight forward.

Thanks for your time.

Hello,
We are trying to capture specific field data from all the products that are attached to our order that we are sending through to salesforce.

We have the pro version of the plugin but cant figure out how to capture product info when there are more than one product attached to the order.

Currently we can only capture field data from the first product item on the order. So product item #2 for example is completely ignored and not sent to salesforce.

How do we get round this issue?

Hi,

We use Orders and Account creation each time when an order is submitted. For some reason, after the last update, the auto-creation of Accounts has stopped with errors. However, if manually send orders to SalesForce via the interface button, an Account is created successfully.

Logs screenshot

Thanks

• This topic was modified 3 years, 8 months ago by andrewshor.

Hi, I m using “woocommerce salesforce integration” plugin.
It is continuously giving me this error:
There’s a problem with this country, even though it may appear correct. Please select a country/territory from the list of valid countries.: Country

can you provide me solution. What should I add in country field(syntactically as well as value)
Current settings:
Field Type: custom value
Custom Value:United States{_billing_country}
dropdown: Billing country/region

Let me know if syntax is wrong

• This topic was modified 3 years, 8 months ago by manjiri.
• This topic was modified 3 years, 8 months ago by manjiri.

Is it possible for the Account Name field in Salesforce to be mapped from EITHER the Billing Company Name OR (if there isn’t one) the Billing First/Last Name?

Is there a way to map either the Billing Company Name to the Account Object?

• This topic was modified 3 years, 9 months ago by HRMC.
• This topic was modified 3 years, 9 months ago by HRMC.
• This topic was modified 3 years, 9 months ago by HRMC.

I’ve been testing the plugin but I couldn’t send, in a massive way, the orders to Salesforce. There’s any way to do it?

Hi there,

I’m new to Salesforce and having trouble identifying which woocommerce fields map to which salesforce fields to setup a feeds that will add a lead and then pass through the order information. Is there a mapping guide?

Thanks,
Peta

how much it costs to implement the WooCommerce plugin? Specifically, are there any upfront/install costs, and what is the cost per transaction?

• This topic was modified 4 years, 2 months ago by princejohny.

Hello,

is it possible to create a sales force lead upon registration?

Thanks

My secure registration page (https://www.secure.dancewave.org) should be showing a list of all of our open class registration links, but yesterday some connection between WordPress and Salesforce went down and I am unable to access my cart links or process sales.

Donations through our website (https://www.secure.dancewave.org/donate.php) seem to be going through to our Salesforce account, but the following error message comes up on the confirmation screen:

Warning: count(): Parameter must be an array or an object that implements Countable in /home/dance4kids/secure.dancewave.org/includes/ClickandPledge_PaaS_Processor.php on line 1377

Warning: count(): Parameter must be an array or an object that implements Countable in /home/dance4kids/secure.dancewave.org/includes/ClickandPledge_PaaS_Processor.php on line 1940
– > :Array

Our site is running WP 5.0.10 using PHP v 7.2.3. I’m a WP beginner and don’t know much about coding. When I look at my theme > editor I see a plugin listed on the right called “cartbug.php” but cannot find a plugin for it.

Does anyone have experience to help me reestablish our SF>WP connection? Any ideas appreciated.

Thanks ~ Leigh

I would like to create a feed so that my Woo-commerce orders become orders in salesforce.
I need to push across:
1) details for the customer (name, address, email)
2) products in the order as order lines, as well as an order line for shipping
3) total cost of the order
I need the dollars to come across as the team will then create invoices for our finance package based on this data.
I also need repeat customers to match to customers already in our salesforce database so that we can track order history.

We’ve encountered a problem because salesforce does not allow multiple price books in order.
When I don’t nominate a specific price-book in the feed it tries to use different price books for ea, thereby causing the error.
But if I do nominate a price-book in the feed, Salesforce receives the order lines at their standard price, instead of the price from the actual sale.

I need to be able to force the line price from the Woo order is the line price when it gets to Salesforce.

Hello,

I have custom usermeta fields that get saved on checkout.
Is it possibile to fetch and map those custom user fields to SalesForce fields?

I’ve tried using the “custom field” option but it’s not very clear.

Thanks!

Im thinking in buyin this plugin but i need to know if when someone buy in woocommerce you can create an Account, Opportunity (with products) and Quote (with products) and all the objects will be related in Salesforce?

In Salesforce i should see this:
Account (created from WordPress)
Opportunity (created from WordPress and related to the Account)
OpportunityLineItems (related to the Opportunity)
Quote (created from WordPress and related to the Account and Opportunity)
QuoteLineItems (related to the Quote)

Is it possible?
Thanks!

I have an order item meta data for an order, which is passing to Salesforce CRM. I need to change the value of item meta data before passing to the CRM. Is there any filter or hook available just before passing the order item meta data to CRM ?

Hello Support

Can you please let me know how can I integrate my custom order item meta with salesforce.I have around 50 custom item variables that I have to send into the salesforce.
Should I have to buy the premium version or I need to user hook and filters to make customizaton

Please suggest me answer ASAP.

Thanks

I have added feeds to sync Order objects on Order ‘submission by user’ and also when the Order status changes to ‘Completed’. The latter is not working, no records are getting updated in Salesforce.
If I update the second feed condition to sync data when status changes to ‘Pending payment’, then the record is getting synced correctly. The issue is when trying to sync on status change to ‘Completed’. There is no error shown in the Salesforce logs as well.

Hi, before we purchase the premium version – we are never able to select an account feed when linked up to SalesForece. Currently we have tested with two accounts. WP v5.2 and latest version of your plugin.