thegreencorner

Hi @joostvandevijver

I am now having the exact same issue

I have deactivated every lug in and had no luck

Here is my system report:

### WordPress Environment ###

WordPress address (URL): https://greencornerhydroponics.co.uk
Site address (URL): https://greencornerhydroponics.co.uk
WC Version: 5.7.1
REST API Version: ? 5.7.1
WC Blocks Version: ? 5.7.2
Action Scheduler Version: ? 3.2.1
WC Admin Version: ? 2.6.5
Log Directory Writable: ?
WP Version: 5.8.1
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_GB
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.24
PHP Post Max Size: 128 MB
PHP Time Limit: 300
PHP Max Input Vars: 2500
cURL Version: 7.65.0
OpenSSL/1.0.2k-fips

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.4.14-MariaDB-log
Max Upload Size: 128 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ? wp_remote_get() failed. Contact your hosting provider.

### Database ###

WC Database Version: 5.7.1
WC Database Prefix: 4a_
Total Database Size: 49.45MB
Database Data Size: 32.97MB
Database Index Size: 16.48MB
4a_woocommerce_sessions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
4a_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
4a_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
4a_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.17MB + Engine InnoDB
4a_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
4a_woocommerce_order_itemmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
4a_woocommerce_tax_rates: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
4a_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
4a_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
4a_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
4a_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
4a_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
4a_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
4a_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
4a_actionscheduler_actions: Data: 1.47MB + Index: 0.92MB + Engine InnoDB
4a_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
4a_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
4a_actionscheduler_logs: Data: 0.47MB + Index: 0.39MB + Engine InnoDB
4a_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
4a_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
4a_ebay_accounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
4a_ebay_auctions: Data: 2.50MB + Index: 0.17MB + Engine InnoDB
4a_ebay_categories: Data: 1.52MB + Index: 3.28MB + Engine InnoDB
4a_ebay_jobs: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
4a_ebay_log: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
4a_ebay_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
4a_ebay_orders: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
4a_ebay_payment: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
4a_ebay_profiles: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
4a_ebay_shipping: Data: 0.03MB + Index: 0.00MB + Engine InnoDB
4a_ebay_sites: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
4a_ebay_stocks_log: Data: 2.50MB + Index: 0.00MB + Engine InnoDB
4a_ebay_store_categories: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
4a_ebay_transactions: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
4a_gla_budget_recommendations: Data: 0.22MB + Index: 0.14MB + Engine InnoDB
4a_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
4a_gla_shipping_rates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
4a_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
4a_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
4a_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
4a_options: Data: 3.03MB + Index: 0.23MB + Engine InnoDB
4a_pmxi_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
4a_pmxi_hash: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
4a_pmxi_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
4a_pmxi_images: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
4a_pmxi_imports: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
4a_pmxi_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
4a_pmxi_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
4a_postmeta: Data: 13.25MB + Index: 8.14MB + Engine InnoDB
4a_posts: Data: 5.52MB + Index: 0.77MB + Engine InnoDB
4a_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
4a_social_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
4a_termmeta: Data: 0.08MB + Index: 0.06MB + Engine InnoDB
4a_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
4a_term_relationships: Data: 0.19MB + Index: 0.09MB + Engine InnoDB
4a_term_taxonomy: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
4a_usermeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
4a_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
4a_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
4a_wc_admin_note_actions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
4a_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
4a_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
4a_wc_download_log: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
4a_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
4a_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
4a_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
4a_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
4a_wc_product_meta_lookup: Data: 0.50MB + Index: 0.81MB + Engine InnoDB
4a_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
4a_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
4a_wc_webhooks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
4a_zettle_queue: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
4a_zettle_woocommerce_id_map: Data: 0.27MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

attachment: 2782
blocks: 8
custom_css: 1
customize_changeset: 1
featured_item: 8
nav_menu_item: 82
page: 82
post: 11
product: 512
product_variation: 1007
revision: 346
shop_coupon: 2
shop_order: 14
wpcf7_contact_form: 5

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (4) ###

All-in-One WP Migration: by ServMask – 7.48
Maintenance: by WebFactory Ltd – 4.03
WooCommerce: by Automattic – 5.7.1 (update to version 5.8.0 is available)
PayPal Zettle POS: by PayPal – 1.5.0

### Inactive Plugins (15) ###

Code Snippets: by Code Snippets Pro – 2.14.2
Codisto Channel Cloud: by Codisto – 1.3.63
Codisto Channel Cloud: by Codisto – 1.3.63
Contact Form 7: by Takayuki Miyoshi – 5.4.2
Duplicate Page: by mndpsingh287 – 4.4.5
Facebook for WooCommerce: by Facebook – 2.6.5
Google Listings and Ads: by WooCommerce – 1.5.0
Nextend Social Login: by Nextendweb – 3.1.1
PW WooCommerce Bulk Edit: by Pimwick
LLC – 2.89

Really Simple SSL: by Really Simple Plugins – 5.1.1
WooCommerce Stripe Gateway: by WooCommerce – 5.6.0
WooCommerce Table Rate Shipping: by Bolder Elements – 4.2.1
WP-Lister Lite for eBay: by WP Lab – 3.0.5
WP All Import: by Soflyy – 3.6.2
YITH WooCommerce Wishlist: by YITH – 3.1.1

### Must Use Plugins (1) ###

StackCache: by Stack CP –

### Settings ###

API Enabled: –
Force SSL: –
Currency: GBP (￡)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?

### WC Pages ###

Shop base: #8 - /shop/
Basket: #9 - /cart/
Checkout: #10 - /checkout/
My account: #11 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: Flatsome Child
Version: 3.0
Author URL: 
Child Theme: ?
Parent Theme Name: Flatsome
Parent Theme Version: 3.13.3
Parent Theme Author URL: https://www.uxthemes.com/
WooCommerce Support: ?

### Templates ###

Overrides: flatsome/woocommerce/archive-product.php
flatsome/woocommerce/cart/cart-empty.php
flatsome/woocommerce/cart/cart-shipping.php
flatsome/woocommerce/cart/cart.php
flatsome/woocommerce/checkout/form-checkout.php
flatsome/woocommerce/checkout/form-coupon.php
flatsome/woocommerce/checkout/terms.php
flatsome/woocommerce/checkout/thankyou.php
flatsome/woocommerce/content-product-cat.php
flatsome/woocommerce/content-product.php
flatsome/woocommerce/content-single-product.php
flatsome/woocommerce/content-widget-product.php
flatsome/woocommerce/global/breadcrumb.php
flatsome/woocommerce/global/quantity-input.php
flatsome/woocommerce/global/wrapper-end.php
flatsome/woocommerce/global/wrapper-start.php
flatsome/woocommerce/loop/loop-end.php
flatsome/woocommerce/loop/loop-start.php
flatsome/woocommerce/loop/pagination.php
flatsome/woocommerce/loop/result-count.php
flatsome/woocommerce/loop/sale-flash.php
flatsome/woocommerce/myaccount/form-login.php
flatsome/woocommerce/myaccount/navigation.php
flatsome/woocommerce/notices/error.php
flatsome/woocommerce/notices/notice.php
flatsome/woocommerce/notices/success.php
flatsome/woocommerce/product-searchform.php
flatsome/woocommerce/single-product/photoswipe.php
flatsome/woocommerce/single-product/price.php
flatsome/woocommerce/single-product/product-image.php
flatsome/woocommerce/single-product/product-thumbnails.php
flatsome/woocommerce/single-product/rating.php
flatsome/woocommerce/single-product/related.php
flatsome/woocommerce/single-product/review.php
flatsome/woocommerce/single-product/sale-flash.php
flatsome/woocommerce/single-product/share.php
flatsome/woocommerce/single-product/short-description.php
flatsome/woocommerce/single-product/tabs/tabs.php
flatsome/woocommerce/single-product/title.php
flatsome/woocommerce/single-product/up-sells.php
flatsome/woocommerce/single-product-reviews.php
flatsome/woocommerce/single-product.php
flatsome/woocommerce/content-product_cat.php

### Action Scheduler ###

Complete: 2,484
Oldest: 2021-09-23 10:55:15 +0100
Newest: 2021-10-23 14:32:28 +0100

Failed: 14
Oldest: 2021-10-15 14:25:26 +0100
Newest: 2021-10-20 16:03:42 +0100

Pending: 3
Oldest: 2021-10-23 16:18:51 +0100
Newest: 2021-10-24 04:00:00 +0100

### PayPal Zettle POS ###

Onboarding state: onboarding-completed
Price sync: yes
Initial sync collision strategy: wipe
First import: 5:42 am 16 October 2021
Number of products syncing: 503
PayPal Zettle VAT: 0
PayPal Zettle currency: GBP
PayPal Zettle country: GB
PayPal Zettle language: en
PayPal Zettle time zone: Europe/London
PayPal Zettle contact email: [email protected]
PayPal Zettle taxation mode: INCLUSIVE
PayPal Zettle taxation type: VAT
PayPal Zettle customer mode: LimitedCompany

### Status report information ###

Generated at: 2021-10-23 14:34:21 +01:00

Do you need anything else?

Thanks
Adam

Hi

Really appreciate the reply. I have installed the Really Simple SSL Plugin but still having the same issue. Is there a setting I need to change on the plug in?

Many thanks

Hi Joost

Many thanks for reply. I am still struggling to find the setting which is not allowing the prices to sync. The tax class is set to Zero on my tax settings. My VAT amount on Zettle is set to 0%, as thats the only tax setting I can see.

Is there any other settings that could be blocking the prices to sync?

Many thanks
Adam

Hi Joost

Many thanks for the reply, that seems to have worked.

The issue I am having now is the prices haven’t synced. The option for price sync turned off. I have turned that option on but when I go off the page and go back onto the Zettle POS page the option has turned back off.

Is there a fix for this ?

Many thanks

Hi

I am having the same issue, how did you resolve it?

Thanks