Hi all,

I am having an issue with WooCommerce CSV importing!

I have made a very basic WordPress site on Free Hosts EU (it’s just a client demo site, they have their own domain which has a live site on it but I don’t want to test anything there for protection etc) and installed WooCommerce. When I export products as a CSV from their existing site I cannot import them into the test site I’ve made. The CSV importer either hangs, or does not import all of the products.

I have tried using two different CSV files, both much smaller than the original export. The original export was modified using Google Sheets, as advised by WooCommerce.

CSV 1 (small): https://drive.google.com/open?id=1UajUk58lln48YjPZgtYmGkxLX1gxbWAr
CSV 2 (larger): https://drive.google.com/file/d/1sIu_DpF3Y8fXwfiwIRE1tyHTmwoEiexC/view?usp=sharing

If the CSV importer hangs on import it often corrupts my WordPress database on the Free Hosts EU site and I have to repair the MySQL database and reset its permissions to stop WordPress trying to reinstall itself.

Then, if I look in my WooCommerce Products I can see that a number of products were imported before the importer crashed, but I cannot access these products (they don’t appear in drafts or anything). See a screenshot here: https://drive.google.com/open?id=1VjvILIPsAf6Y6W2ukQJ8OEkRvKz54rhX

The small CSV imports OK but no products are viewable. The larger CSV just hangs on import.

I have been able to export a CSV of products from their current site and import it into a site I’ve made locally on my machine using MAMP, however this is no good anymore because the client wants to be able to see the site and access the admin panel etc which they can’t do if the site is only able to run locally on my PC.

I’m able to make products individually on my hosted site.

Any ideas? I have tried everything that I can think of.

Site URL and admin panel details available on request but will only be sent via private message for security reasons.

Cheers!
Jason

• This topic was modified 6 years, 1 month ago by jasonbrown2k13.
• This topic was modified 6 years, 1 month ago by jasonbrown2k13.
• This topic was modified 6 years, 1 month ago by jasonbrown2k13.
• This topic was modified 6 years, 1 month ago by jasonbrown2k13.

Wordpress 4.9.7
Hi, all of a sudden I am having a problem importing items into my Woocommerce site and am getting the following message when trying to import a csv file
” something went wrong, we could not make a connection with the server. check your permissions to do ajax requests ”
any ideas, Thanks

Import fails with the error “Cannot make connection to the server”. Below is the error from log file:

— Skipping the first line
Product found (SKU), ID is: 2649
—–> Row
Product saved with ID: 2649
No featured image available

Hi,
i was using All import by softly.

Now i want tu use your plugins to import the variations on my site but i dont understand the variations master thing…

Here is my file: https://docs.google.com/spreadsheets/d/14H713LhE3qCejiHroPZaOrw178mRE8sqKXLpR_3W06Y/edit?usp=sharing

Please look at the tab import wordpress.

Normally with all import it work with a product id, now i dont understand how to make it work.

Thank you

Hi,

Recently it seems that product categories are no longer exported when using custom headers. They previously worked and I am not aware about anything peculiar that could have changed on the site, other than WordPress updates and installing some other plugins (however I don’t have a clear culprit… the other plugins are not really concerned with WooCommerce products).

The “category” column in CSV is empty.
It only works when trying to export using “All” headers.
I tried adding a very simple header file, containing only a very few columns, including the Category and it still isn’t exported when using the header.

Hello,

Looks like the paid extension of the plugin – WC CSV Import – Import Variations is no longer working with latest version of WooCommerce. Plus my download link from the purchase shows “link is expired”. There seems to be no way to contact the developer regarding this issue and looks like the developer has abandoned this plugin – looking at the unanswered support requests here.

As far as the free plugin goes – it seems to be working for simple products. So unless there’s a fix released by the author or replies by the author to the support issues for paid extensions – which seems highly unlikely – Please DO NOT purchase any extensions.

I exported the products with ‘All’ headers and the columns for price and regular_price and both completely empty with simple products (and that’s all that’s in this store).

Any ideas what might have caused this? I’m certain that these products have a regular_price or price set.

Woocommerece has been updated which has stopped the addon I paid for from working.
Looking at this support forum, the developer hasn’t answered any questions for over 6 months (it’s now Nov 2017)
This is not to say he’s not working on an update but no one here would know because there’s no communication.
Having looked at Allaerd.org, it’s easy to buy these addons but there seems to be no way to contact allaerd on his site; no email, contact form or support ticket system.
This forum is the only support platform but with no sign of Allaerd.

So, as my title suggest, feel free to use the free plugin, which still seems to work for simple, single products.

However, I would advise not buying any addons as they are unsupported (like my variable product importer). So, if you have a problem, as I have, is over 6 months too long to wait for help?? It’s very poor. Two days is usually too long to wait!!

As my title suggests, a new version of woocommerce has been released (v 4.8.3 Nov 2017).
I’ve paid for your ‘import variations’ add-on which now no longer works.
This is in addition to your website being blank? (edit:your website is now back)

Can you please get this running again.

Hi I wondered if anyone had come up against this issue after creating and editing the export file, I am attempting to re-upload it.

The file is just over 8mb I choose the file and select the update checkbox to update prices hit proceed and it gets to the column mapping page but that stays blank like its still processing..and just hangs.

Any help would be much appreciated.

Regards

Matt

problem with importing
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plugin versions

is there a setting I must look into?

Hello
I am using WPLM plugin and I want to import the product in two language(french and englis. Actually products are imported juste in the default languageh(french).
How can I solve this problem.
Also I want to know How to import products with images

There is no option under settings where I can set my custom fields.

• This topic was modified 7 years, 4 months ago by pbansal.

I have purchased the
Woocommerce CSV import custom fields

And it does not work, in the headers no custom fields show up in the drop down is there something I have to do to have the custom fields show up?

You have no SSL on your website so I cannot purchase extension plugins. Can you fix this?

I get the error repeated here multiple times already.

something went wrong. we could not make a connection with the server.

While trying to make any imports. I checked the error log in /wp-admin and this is the error being generated and probably the cause of the issue:

[30-Jun-2017 18:00:27 UTC] product_type was called incorrectly. Product properties should not be accessed directly. Backtrace: do_action('wp_ajax_woocsv_export'), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, Allaerd\Export\ajaxExport->start, Allaerd\Export\ajaxExport->exportProduct, WC_Abstract_Legacy_Product->__get, wc_doing_it_wrong. This message was added in version 3.0.

I found this relevant link but I do not know how to go about fixing the problem which might be that:

The product_type property is deprecated. Use get_type() to get internal type.

So you need to change this: $product->product_type; to this: $product->get_type();

I successfully created csv file, pointed it on another site, chose headers and then clicked start. I got message that it couldn’t connect to the server. The message showed for a 1 sec. and then was gone. I was left with empty progress bar that wasn’t progressing.

I checked, I can upload files on the server up to 128 MB so it should be fine. Import file is 1,1MB.

Any idea how to troubleshoot it?

• This topic was modified 7 years, 4 months ago by michaldybczak.

Hi,

While I can import products and details, the feature image does not get imported. I am using the URL and it is correct as I tested in a browser.

Hi, I have use this plugin and it works perfect an i’m using WooCommerce Role Based Price.
The issue happends when I try to import the products or update the prices in my website, because in the “csv importer” I don’t see the name on the Corresponding fields to the fields price role.
Can you tell me what the name of the fields or how I can update this data?
Thanks in advance!

Something went wrong. We could not make a connection with the server.
Tried everything but this happens even on a fresh install on different hosting and localhost

Cannot import anything after updating to WooCommerce 3 – can load the csv, select the headers and the preview looks good – but when I start the import I get:

Something went wrong. We could not make a connection with the server.

Any help would be greatly appreciated!

Thanks

• This topic was modified 7 years, 6 months ago by seank123. Reason: poor spelling

Is this plugin still get support from the developer?
I have problem with your add on and need the developer support!

So, I bought the woocommerce add-on for this plugin, but I’m having trouble getting my downloadable products to import with their file_urls attached when I use an absolute path (which I would prefer to do). If I use a URL, all is well… but if I use an absolute path, there’s no download link provided to the end user.

here is my csv column

this is my featured Image column
https://www.connects.site/goodlife/906181-01.jpg

all things are adding but images not importing

Hello

When importing products, is there a way to import product cost in the [Booster for Woocommerce] product cost field?

Thank you.

There was problem with downloading add-on – resolved in half hour!

For me this thread can be delated

Hi,

I’ve been using the CSV importer for while and it all worked fine and my last import was using 3.1.4 version a year ago. I updated plugin and now it creates all of the products and categories exactly as it should and the log even shows that the image was imported (from an URL), however no image is added to the media library and no image appears on the product. I tried reverting to old version but still no image import. I updated WP also but no difference.

I can access the images directly using the URL with no issues.

Any help greatly appreciated,

Thanks

Hi,
My CSV file contains a column with URL links to jpg files for each product. Is it possible to have these URL’s imported by the add-on and displayed as product photos in WooCommerce ?
Thanks
Paul

There is a file-type .csv example for import of products and categories?
So I understand how they should be written in the fields.
Thanks

When i am importing my product csv file it is showing images on localhost not on live server.