enable notes FROM customer TO business admin
Hi Team
I am putting a new woocommerce site in production.
making some test with “customers notes” i find it very useful.
now…
due to the particular products and payment methods
I need the customer to write notes to me
notes FROM customer TO business (admin)
Can I enable this in some way?
I kindly appreciate any hint / advice
is this wheel already invented ? or got to pay a customization… ?
** more details about the business:
there are several “offline” payment methods, in which customer needs to submit payment proofs (screen captures, transaction IDs, etc)
sending this proofs via email would be clumsy and messy.
Hi
My client was wondering if there was a way of knowing for sure or confirmation if a note was emailed out to a customer from the Orders page when a note is created?
Regards
Nigel
Hello!
I sell templates for educators online.
Theme: Storefront
All of my products are marked “virtual” and downloadable”.
After a customer completes a purchase, they receive the Paypal receipt, I receive the Paypal notification email or payment received and WooCommerce notification email of new order placed.
Email not being sent to the client now: The Completed Order email including the link to download the product.
Steps already taken:
I have deactivated the plugins to see if that was the issue – no change.
Called GoDaddy my hosting service – they ran a series of tests, all saying everything was fine.
Ran a .php test – nothing wrong.
Connected Paypal token to WooCommerce – this helped create an Order Received page that didn’t use to generate…but still no Completed Order email to the customer.
I do not understand how all emails are sending properly except the one with the downloadable product link.
Any help would be very welcome and appreciated. ??
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