Hi.

I used to use this plugin with no issue, but now there seems to be a bug. I can not change the order# for which to view the email. It defaults to an email (not the most recent one) and no matter what order# I select from the available list, it shows the email for the same order.

I am using version 1.2.2 of your plugin.

Hello!

The main plugin file executes some include() statements without a directory specified. The danger is that the included files will first be looked for in the current working directory (depends on the configuration, but apparently many systems have “.” as the first entry in their include_path). This caused an issue for me where the theme functions.php ran too early, because I used wp-cli from the theme directory.

The safe way would be to specify the exact directory of the file to be included, using PHP constant __DIR__ or plugin_dir_path(__FILE__)!

The issue can be reproduced in some ways:
– Use wp-cli from your theme folder. If your functions.php uses Woocommerce code it will crash, because WC is loaded after woocommerce-email-test.
– Place a functions.php (or email-trigger.php) in your website root, now the plugin will load this file instead of its own when used normally from a browser!

It seems that the versioning pattern you have chosen is causing issues with scans for vulnerabilities. As someone pointed out, you went from 1.10 to 1.2, but you already had a 1.2 version. It seems all that was done was to bump from 1.2 to 1.2.1 but this is still causing issues as 1.2.x is still going to show lower than 1.6 in which you applied your security patch.

The version should have gone to 1.11 as mentioned or at least 1.20 if you wanted to make it more of a major release while not going to v2.0.

Would it be possible for you to add support for this Subscriptions template?

Customer on-hold renewal order email

Thank you!

I’m getting a notification that this has not been tested on the current version of woocommerce.

Hello,

I am thankfully using your plugin.
However, lately there have been some weird display errors for certain emails.

When I view the “new order” or “processing order” emails with your plugin, the content seems to be double. The Header is loaded twice and so is the content.

When I place an actual order and view the email with my email program, the email’s content is displayed correctly (only once). I guess this is a plugin’s problem.

Do you have an idea why this happens? Plugin is up to date.

Best wishes,
Felix

• This topic was modified 3 years, 10 months ago by foolix.
• This topic was modified 3 years, 10 months ago by foolix.

Hi

While the checking the email in preview, this plugin is very helpful. Thanks

I get the issue that images are not showing in actual email, while in preview in working fine.

It was working fine before customization in email display, I have also checked the Gmail setting, it’s already checked “Always display external images” option.

images showing while preview
https://prntscr.com/w08vbo

images showing not showing in actual email
https://prntscr.com/w08wip

https://prntscr.com/w095wu
https://prntscr.com/w0970g

Here’s the code

for main product image

<td><?php
	// allow other plugins to add additional product information here.
	do_action('woocommerce_order_item_meta_start', $item_id, $item, $order, $plain_text);
	?>
</td>

for check icon on top

<div>
	<p><img src="<?php echo site_url(); ?>/wp-content/uploads/2020/12/check-icon.svg" width="50px" height="auto"></p>
	<h2 style="color: #000;font-size: 24px;">NEUE BESTELLUNG #<?php echo $order->get_id(); ?></h2>
</div>

Please guide what can be the issue, hw to fix it?
Thanks

• This topic was modified 3 years, 11 months ago by pratibhaprajapati.

It would be great if this plugin could work with WooCommerce Appointments by BookingWP.

I get the following error:
PHP Fatal error: Uncaught Error: Call to a member function get_billing_first_name() on null in /public_html/wp-content/plugins/woocommerce/templates/emails/customer-processing-order.php

This was refered to in this review here:
https://www.ads-software.com/support/topic/doesnt-work-with-most-recent-woocommerce/

Hi there,

I’ve just noticed that the premium version of your plugin doesn’t support the Subscription email template ‘Customer Payment Retry’.

Is there a reason for this?

Hope it can be added as it would be very useful!

Many thanks!

Hi – Great plugin! But we’ve having issues in the latest few releases.

We have some htaccess code on our site that intercepts any requests to .pdf documents which calls some PHP to check if the user is logged in and eligible to download the file.

Since the last few updates of WooCommerce Email Test this functionality throws a Fatal Error… essentially there’s something about the plugin that causes functions.php to be loaded multiple times, causing function redeclaration errors.

I’ve not been able to take a deep dive into the plugin code to see what causes this in recent versions, but disabling the plugin does stop the issue occurring.

In the changelog, it says the duplicate content issue was fixed in the latest version, but I’m seeing duplicate content when testing WooCommerce Subscriptions emails. I have the premium version and it shows both in the browser and when the test is sent via email. It does not show duplicate content on actual emails though.

Suddenly, it stopped working with WooCommerce Subscriptions. When I click an email type for Subscriptions, the resulting page says,

“Please create a test subscription first to test the emails”

What am I doing wrong?

Hi, I would like to allow users with ‘shop_manager’ role to use this plugin.
How do I hook into this plugin to make that happen?

Thanks

• This topic was modified 4 years, 9 months ago by robzelf.

Hi guys. Using the premium version of the plugin, and would love to see support for some of the missing email types, such as ‘customer payment retry’, and also support for the WC memberships plugin would be amazing. Are there any plans in the roadmap to support any of these?

Thanks!

Hi we are getting the following error when activating the plugin:

Warning: The URL https://raiserweb.com/wp-update-server-master/?action=get_metadata&slug=woocommerce-email-test&license_key=false&checking_for_updates=1&installed_version=1.8 does not point to a valid plugin metadata file. HTTP response code is 403 (expected: 200) in /home/gwtcfjjcbv/public_html/wp-content/plugins/woocommerce-email-test/plugin-update-checker/plugin-update-checker.php on line 969

No matter what Order ID i select, when i click on email preview for refunded order it is always the same order. Never the correct one.

Is this plugin compatible with the latest version of WooCommerce – woocommerce 3.6.2

Hi,

wil the free or payed version help me debug the following issue
https://www.ads-software.com/support/topic/subject-utf-8q-woocommerce-order-conformation-email/

Kind regards, Debbie

Hello,
I’m a little new about it, I been some trouble to generate the email notification when a new order is made.

Day before was working but since I saw all my woocommerce folder was update, it not send any notifications anymore (no to admin, no to customer, nothing).

Right now the WordPress version is 4.9.9 and woocommerce version is 3.5.6, also
copy file admin-new-order.php from wp-content/plugins/woocommerce/templates/emails/ to wp-content/themes/MY-CURRENT-THEME/woocommerce/emails/

What can I do to solve this issue??
Thanks in advanced.

Wilson Rivas.

There are two 1.2 versions. One that was released four years ago and the other four days ago.

As the previous version was 1.10 the recent update should be version 1.11.

If we create a customer note within a woocommerce order, the custom note email appears within Email Test, but the actual text we created does not – its just blank space. Based on testing with my own email address, the custom text is being sent to the customer. Why is the actual customer note we type in not showing up in the email test customer note?

• This topic was modified 5 years, 10 months ago by carinlockhart.
• This topic was modified 5 years, 10 months ago by carinlockhart.

Is this plugin compatible with the WordPress 3.5 update? It is listed as “unknown”

Hello,

I purchased a premium version of the plugin and just got the license key not a zip file of the premium version? and there is no field in the plugin to enter the key as well?

It seems that somewhere along a few Woocommerce updates the plugin is no longer functioning correct. At the moment I get an error that the $order object is not set when trying to view test emails.

Could it be my setup or did something change in Woocommerce?

I purchased the pro version of the plugin recently and I’ve been attempting to use it for formatting the WooCommerce Subscription emails. The order emails from Woo itself show the subscription information fine (if in its own ugly way), but the Email Test browser and test emails don’t contain the subscription information at all – it’s just sending me the standard WooCommerce order processing/complete emails without the subscription data.

Any ideas?

I had updated my woocommerce email templates to add some additional text to the body of my ‘processing order’ email. When I performed an email test on my changes, the test email had my updates with the additional text. I noticed a spelling error and modified my woocommerce template, but the test email did not update with the correction. I checked the PHP file and that had my spelling correction, but the test email was still showing the previous text with my spelling error. Am I missing a step with the app or do I need to problem solve the woocommerce template not updating?

Caleb

I have PHP error checking turned on, and I get this error from the plugin:

PHP Warning: The URL https://raiserweb.com/wp-update-server-master/?action=get_metadata&slug=woocommerce-email-test&license_key=false&checking_for_updates=1&installed_version=1.8 does not point to a valid plugin metadata file. HTTP response code is 403 (expected: 200) in (path-to-my-site)/wp-content/plugins/woocommerce-email-test/plugin-update-checker/plugin-update-checker.php on line 969

I think they need to update their plugin.

Hello team,

I noticed that there is a dropdown option with plugin settings where user can select ‘Most Recent’ order within dropdown.

But what about very old orders?

Please provide one input field where store owner can set order number to cross check email.

Regards,
Emma

Hi,

Is is possible to add additional emails to the plugin. For example WooMembership emails or even the standard customer note email?