Rating: 5 stars
iam testing the plugin as to buy it if it works ,
its not working with variant product , when the user create a design for a variant product and try to add it to cart through the editor , the main product goes to cart not the variant one ,
i have looked through the file : public/js/editor.js Line: 1872
frm_data.append(“variations”, JSON.stringify(variations));
i found (variations) return undefined.
Rating: 1 star
Plugin catastrophique impossible de l’activé
A critical error has occurred on this site
]]>Rating: 4 stars
This works well for a free plugin. It can only be used for a simple product so if you want to use a Variable product to sell different size tshirts it wont work ??
]]>Rating: 5 stars
It is true that I found some unfinished parts from the first day but overall it is a plugin that does its job.
I collected all the errors I discovered and I sent them to those who sell this plugin. The team of programmers was very receptive and helped me solve all the problems.
From what i noticed they don’t pay much attention to this plugin because they have many other ongoing projects but if you ask them for help you will get it and at the end you will have a good and functional plugin.
If you are a beginner, you don’t have time to fix the issues by contacting the programers and you need to use fast the plugin it is not for you.
For programmers I recommend them to introduce the possibility to calculate the price according to the formula that contains parameters (width, length, text height and other variables)
]]>Rating: 5 stars
After testing several product designers I picked this one because the front end is so easy to use and understand for the end customer. I bought the pro version.
Setup: Was a bit of work and required support from the ORION team. Once the basic framework was working the customization was a breeze.
Support: When I had problems I wasn’t given generic answers or stuck talking to a chatbot the team actually worked with me to solve my issue in a timely manner.
** This plug-in is accomplishing a rather complex task so to think that there won’t be any bugs is unrealistic. Nevertheless, my experience with support was really great!
]]>Rating: 1 star
One star is too much for them. Playing around waste your time and money. Stay away.
]]>Rating: 1 star
I have 5 days purchased their plugin. All bugs and it’s not developed properly. I asked for some solutions but the support has auto-responses, and based on the preview reviews I believed they will go nowhere with this and I will waste my time.
I asked for a full refund as this plugin doesn’t fit my needs. They have it clear in Terms and conditions that they will full refund in first 16 days. But no… do not accept to refund and requesting for me a staging of my website, and a list documented of what is not working on their plugin.
So I’m supposed to work for free for them and tell them all these details, waist many hours, so they can refund me 100$???
They refused the refund.
Stay away… nothing will work with this plugin…. and you will waist your time as I did.
]]>Rating: 1 star
Wasted a lot of time on this. It started off well but it became clear that its riddled with bugs and has never been properly tested.
Doesn’t work on a mobile phone.
Had to wait a week for it to be ‘fixed’ and sadly it wasn’t. Still didn’t work on tablets and it was so clunky you had to keep reloading it to display bounding boxes.
Wasted money. Now switched to a totally different one and it works a treat.
Please do follow the reviews. I wish I had. Gave them the benefit of the doubt and it was sadly as mistake.
]]>Rating: 1 star
AVOID AT ALL COSTS!
I wasted almost a year of work on this plugin.
The support may as well not reply at all. They are rude, slow, and the very few times they do solve a problem, another appears immediately. Every single aspect of the plugin has bugs and issues. It is clear the creators have no experience of the world of merchandise design and customisation let alone how to make a working plugin. The support even argues with you saying that there’s no issue, whilst sending you new versions to download! They also frequently asked for access to my wordpress login name and password. Luckily I always refused.
I created hundreds of configurations, which was literally months of tedious work, and it was all a complete waste. Unless you enjoy wasting your time making pages for plugins that don’t work, and speaking to rude people, don’t waste your time.
Rating: 1 star
I bought the Ouidah Product Designer from 2 weeks ago. It is not working right since And it also slows down my website speed a lot. I talked to my hosting company, a Web site developer to fix this. But everyone said that there is a problem in your plugin. I mailed you too many times but there was no reply. It’s Because you probably know that there is an error in your plugin.
Very Bad Experience No OPTION TO ZERO STAR
Rating: 5 stars
I’ve tried and tested ALL of WordPress’s products designer plugins (free versions), and I can say Woocommerce Products Designer by ORION is the best of them all. It’s easy to use and configure. It’s simple. And for a free plugin, it has great features and functions that it’s almost enough for a product-customizing site. The Porto-Novo theme wasn’t responsive to smaller screens by the way, but the default theme was good enough. I’m gonna try and buy the pro version for a client because the pro features look promising. Hopefully, it’s worth the penny!
]]>Rating: 1 star
I do not recommend this plugin at all. I repaid the license (because they’ve changed the business model) then I had several issues (conflicts) with the plugin. Support answer half of my questions and I have to wait one day to solve one problem.?After I ask for a price rule for uploading a design then they say it is a custom price for a feature…
Do NOT PAY FOR it.
]]>Rating: 1 star
If I could give zero stars I would.
I’ve been battling with this plugin for 4 months. Usually it takes me no more than an hour to set up the most complex plugin. The customer service are slow and rude.
They refuse to admit things don’t work. They’ve asked for access to my website which contains private customer details, I obviously refused. I’ve been sent about 10 different version of the plugin, all with issues, yet they still keep telling me theres no bugs when it’s undeniable there are.
To rub salt into the wound they now have emailed me telling me they are bring out a new tshirt designer plugin, and this one with no longer have any features added. Quite clearly they have given up on this one and are trying to start afresh with another.
I have received no compensation to the huge amount of time I have wasted other than an extension to my support, which I had to really push for, and is useless as they’ve admitted they’re no longer working on this plugin.
Rating: 1 star
They are located in Africa so they don’t work when we need their help during the day here in the US. I had to wait a whole day to get 1 short answer. They couldn’t help with anything. This plugin doesn’t work. I tried adding text and it kept saying area is empty. Tried over 100 times. Wasted a whole week trying to figure out how it works and you can’t add any fonts unless they are google fonts. I am asking for a refund and buying a different plugin.
]]>Rating: 1 star
complicated, uncomfortable, too little functionality and no support
]]>Rating: 1 star
this stupid thing is a complete waste! it only produces a SCREENSHOT of the user-design with the product still in the background. so your customer would order your product with a picture of your product on it! completely useless for printing and we’re not even talking about the poor quality-output here.
now, for those who want to try and sell screenshots of their products printed on their products, this might work. for those who don’t, don’t fall for the fake-reviews here.
]]>Rating: 5 stars
Amazing Plugin , Good Service and good respond , very very helpful . I like this plugin very much !
]]>Rating: 5 stars
Very meaningful and simple plugin. Easy to install and use
]]>Rating: 1 star
Money thrown away! besides being full of mistakes, a long time that the plugin has not atuliza??o! CRAP!!!
]]>Rating: 5 stars
We are using this plugin for [Link redacted] and very satisfied!!!
]]>Rating: 5 stars
I am creating a website for my own company, that will start its activity soon.
Honestly, the plugin and products settings are a little tricky for me, at least at the moment… but on the other hand, the customization interface makes my website much more functional and useful for my customers, I can offer a good service with some moderate effort and a small cost. The help of a kind, professional and FAST Orion developer via e-mail was absolutely precious: I received 3 useful replies to 3 questions and the solutions he gave me proved fundamental.
Yes, I experienced all the possible difficulties, starting with a radical reconfiguration of php.ini (my first time at this) to fit the memory usage of the Customizer, followed by a perfectly-set-but-broken product: I checked it for setting errors about one hundred times, everything was perfect but a 404 error was the only page reachable by clicking on “design from blank”… but with the support topics posted by other users I solved my enigma, it was because of a well known but eerie permalink problem.
Anyway, like a naked climber towards a treasure on the top of a mountain in the midwinter, when I have found the solutions for all my problems, I said: WOW!!! This plugin is fantastic!!!
Now I have my first customizable product online and will buy the full version of course. Now, I’ll go drink a beer, I’ll enjoy it in the honour of the Orion stuff.
Rating: 5 stars
1. I’ve created a page for WPD
2. See change – Error: No active part defined for this product. A customizable product should have at least one part defined.
3. I have created a new product. I look change – Error: No active part defined for this product. A customizable product should have at least one part defined.
What is the reason?
]]>Rating: 2 stars
They seem to have a lot of great ideas to put in the app but they do not follow it up with thorough documentation. Even after purchasing the “extended” version the documentation is very bad. Generic tutorial videos. Half written notes that leave important parts out. Then if you question them they will tell you that you don’t know how to use their half written tutorials and they try to push you to either pay them to “fix” what they don’t explain how to do or they try to push you to get a refund on codecanyon before you can leave feedback. Then they boast about how “high” their ranking is.
I really feel that if they weren’t so casual about their documentation the purchased app would have some potential but for whatever reason they don’t see the customers time as something that is important. Instead they leave you guessing and struggling to get the add on working.
]]>Rating: 1 star
As soon as I installed it, I was unable to do anything. All I got was blank pages, and even my site was down (blank, white page).
Fortunately I have an FTP client and access to my hosting account, so I could just delete the plugin folder and my site was back up and my control panel became accessible again.
]]>Rating: 5 stars
Like it a lot.
Great support!
Thanks.
Rating: 5 stars
i like this so much. and add some extra feature on this plugin.
Thank you so much
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