The original “WooCommerce Shipping + Tax” plugin has a handy option allowing you to reprint a new shipping label for a package. This is helpful if the package is lost in shipping or the label is damaged by the post office or the wrong product is shipped and a corrected order needs to be shipped out. Sadly, this new “WooCommerce Shipping” plugin does not have that ability. Is this something that you could add?
]]>I’ve successfully sent ~20 shipments via USPS Ground Advantage with my current setup (WordPress 6.6.2, WooCommerce 9.3.3, WooCommerce Shipping 1.2.2). I’m now trying to mail envelopes via USPS First Class Mail. Everything appears to be going well, but when I try to purchase the label, I get an error message at the top of the page stating “Rate note found: First”. Any sense if this is a bug or a configuration issue?
]]>On order page where I usually can create a shipping label, I get the following message: “Unable to retrieve WordPress connection data. Please try reconnecting your WordPress connection.”
If I turn off WooCommerce Shipping, the old style shipping options re-appear, but the UI for WCShipping is not available and causes an error when activated via plugins page. My understanding is that I should have BOTH WC Shipping and WC Shipping & Tax activated, but it is causing this issue. Also, WC S&T being deactivated while WC Shipping is active does NOT solve the issue.
Hi,
I’m experiencing a potential conflict between the WooCommerce Shipping plugin and the Stripe plugin, resulting in a CORS error that only occurs in the Safari browser. You can find the original discussion in the Stripe plugin support forum here: https://www.ads-software.com/support/topic/cors-issue-with-stripe-in-safari-browser/
Summary: CORS error in console: Blocked a frame with origin "https://site.name" from accessing a frame with origin "https://js.stripe.com". Protocols, domains, and ports must match. Only in the Safari browser. When WooCommerce Shipping is deactivated, the issue goes away. Both plugins are fully updated, and reinstalling them didn’t resolve the problem. I’ve tested this on multiple computers without ad blockers or any unusual settings, and I’ve cleared the cache.
Any guidance on resolving this would be greatly appreciated. Thank you!
Best regards,
David
After selecting packaging, when trying to purchase the label, I get this message.
“The requested resource could not be found.
Click?here?and visit settings to update your payment settings and try again.”
I checked settings and everything looks fine. What is the problem?
]]>Woocommerce Shipping displays an error which is preventing us from purchasing a label- our payment details are correct and the bank has confirmed there are no holds on our payment method. I attempted to re-activate Woocommerce Shipping and Tax to see if this was a possible workaround, but we are receiving the same error.
]]>I am replacing damaged items, using the same order number. I need to purchase another shipping label for an order; this was a simple process with the old plug-in but no way to do it with the new one. Please advise, or ideally, restore the ability to create another shipping label from the same order.
]]>When purchasing a shipping label it takes a few minutes but I get a strange error message.
Warning: Undefined array key “version” in /home3/purplgs4/public_html/wp-content/plugins/woocommerce-shipping/src/Loader.php on line 1794
Warning: Undefined array key “version” in /home3/purplgs4/public_html/wp-content/plugins/woocommerce-shipping/src/Loader.php on line 1802
I’m not sure this has affected anything, and I was able to print the label and complete the order, but I don’t know why it does this.
]]>Payment failed – The transaction was declined. Please contact support quoting error RBLK
Hello I am getting this error after trying to purchase a label.
Please i need help! thank you.
]]>I shipped an order overseas and it got returned to me. It never even made it out of the USA. After speaking to several people at USPS I was told that the customs form number had been used already a few years ago. Hence the problem with sending it overseas. How do I get a refund for this?
]]>Hello, i have noticed that since shipping labels have changed in Woocommerce, it takes a REALLY long time to purchase a label.
When i purchase a label, i immediately receive a recipt for the purchase, but i remain stuck on this screen for a REALLY long time. Long enough that i feel like it is failing to load for some reason.
Is there a way to make this happen faster? Or anything i can check to see if im having some sort of problem? Ive been waiting for roughly 10 minutes for this label so far.
I tried to print a label but the payment failed, so I switched to another card. Now other labels print fine, but the one with the failed payment won’t let me purchase another label, no matter what I select. The “Purchase label” button is permanently greyed out.
]]>Please wait while we process your shipping label purchase
Warning notice
You have purchased a label, but the purchase status is still pending. Please wait a few minutes and refresh the purchase status. If the status is still pending, please contact support.
It takes sometimes 30 minutes for mw to print 1 label its been like this for a month.
this massage also been stuck for a month and nothing is being migrated?
WooCommerce Shipping & Tax legacy settings and labels are being migrated to WooCommerce Shipping.
You may continue to use your website as usual. We will notify you once the migration process is complete.
Current progress:2 %
]]>I cannot find out where to edit any of my custom box templates. I have looked the shipping settings up and down and I do not see anywhere this information lives (I need to edit the list to make it more consistent between box sizes for easy lookup)
where I can edit the list of box templates that currently exist?
]]>I just noticed on the new plugin there is no way to create a new shipping label once you have already created one? I regularly have to split-ship products and I have always gone to back to my order and simply created a new shipping label (appended to the previous label created, not overwritten) and it was not a problem. How do you do split shipments now? Why can I not create a second label? This is a critical feature of shipping
]]>Every month I have to export the list of shipping labels that we created to reconcile with our Finance system. The “Shipping Labels” tab is gone in the new plugin. Has this information moved to another screen or is it gone from support? I understand that Woo is trying to improve, but there seems to be a disconnect with the typical order processing/shipping workflow of a website. Every day, I’m impacted by not having the ability to create a 2nd label for an order, and also the ability to create a return label. I hope the plugin will continue to be improved to provide all features required to run the day-to-day operation of a eCommerce website.
]]>I used to be able to “Create new label” and I used it all the time, usually when items were returned for insufficient address.
Now that’s not an option. Even setting the order status back to “Processing” doesn’t allow me to create a new label.
Are you planning to include this functionality? Otherwise I’ll need to revert back to WooCommerce Shipping & Tax.
Brian
]]>Hello: I just installed the new WooCommerce Shipping (I have been using WC Shipping & Tax for years with no problems), and I’m getting a Missing Dependencies error in my Query Monitor (see image below). It’s causing the admin site to run very slowly. Can you please tell me how to resolve this? Thank you.
I am using woocommerce shipping and want to print labels with this, when I am trying to add payment to this plugin these errors are showing, please help me to go forward as I need to ship orders.
Hoping to get answer from you soon
How can I remove the “Tracking” section from our Order Shipped emails to customers?
We use “Advanced Shipment Tracking for WooCommerce” which adds one and we don’t want 2 different tracking sections.
]]>This needs to be fixed ASAP for safety reasons. For some reason, now that I migrated to the new shipping plugin (from tax & shipping), it is IMPOSSIBLE to remove my name from a label’s Return Address.
I have a business name, why is this being forced on me!?!?!?
I tried setting the name field blank, and it saved, but then just showed my name again anyway?
I tried setting the name field “-“, and it saved, and it showed “-” as it should on the label creation page. However when I actually paid for the label it had my name on it!
Why is this happening!?
]]>Hello Support,
I did notice that upon creating a shipping label it still only shows ‘view purchased label’ and not the ability to ‘create a new label’ – are we able to keep that functionality?? So we can generate future labels for the same customer.
As is older versions we can create multiple labels, but in new version we have not that option.
]]>this was the issue which was resolved by disabling WooCommerce Shipping plugin :
(
hi, amazon pay was working good on my wordpress woocomerce store till September 3rd , when i have it enable as well as paypal , when customer go to checkout amazon pay allow to sign in and chose card but wont show place order option to complete transaction it still show option to pick paypal .?
tried disabling paypal then now amazon pay selected and shows place order buton but once selected this this error Sorry, it seems that there are no available payment methods … comes up )
if I enable WooCommerce Shipping plugin the issue comes back
]]>Hello,
We have troubleshooted the issue and found that the “WooCommerce Shipping” plugin is conflicting with the “Toolset Views” premium plugin.
When this plugin is activated, the website shows a critical error.
Could you please look into this conflict with the Toolset Views plugin?
We appreciate your quick assistance.
Thank you.
]]>Hi Support Team,
We’ve had several reports of users having issues when WooCommerce Shipping is active on their site.
- The Payment Plugins for Stripe WooCommerce payment methods are filtered from the checkout page resulting in a notice that there are no available payment methods. Deactivating this plugin resolves the issue.
- Ajax requests made by our PayPal plugin result in the following error:
{
"code": "rest_no_route",
"message": "No route was found matching the URL and request method.",
"data": {
"status": 404
}
}The PayPal plugin uses an ajax request with a url format like the following:
?wc-ajax=wc_ppcp_frontend_request&path=%2Fwc-ppcp%2Fv1%2Fcart%2Frefresh&_locale=userThe WordPress REST API is used under the hood for these PayPal ajax requests. When making a request directly to the WordPress API like wp-json/wc-ppcp/v1/cart/order, the rest_no_route error does not occur.
I have observed the following notice while testing which lead me to suspect this plugin might be registering routes outside of the rest_api_init hook.
Function register_rest_route was called <strong>incorrectly</strong>. REST API routes must be registered on the <code>rest_api_init</code> action. Please see <a href="https://developer.www.ads-software.com/advanced-administration/debug/debug-wordpress/">Debugging in WordPress</a> for more information. (This message was added in version 5.1.0.)Investigating further, it looks like the culprit is the following sections of code:
Kind Regards
]]>I want to revert back to WooCommerce Shipping & Tax. The upgrade is a disaster. Will everything convert properly or will I need to input from scratch. Or fix the problem fast because order confirmation emails have a tracking link that doesn’t work.
]]>Don’t know where else to post this question. Does this new plugin allow linking a UPS account to implement our negotiated rates? This is something we have implemented in our current WooCommerce Shipping & Tax Plugin to compare rates between USPS and UPS during label generation.
]]>Hello,
It seems like “Woo Shipping & Tax” wanted to make some big update/migration on my website. I let it finish, and now I no longer have the “Create Label” for shipping labels on my orders. IT looks like its realted to the plugin update, but when I look at my plugins, I dont even have “Woo Shipping & Tax” enabled, I use TaxJar to do tax calculations. Whats going on?
]]>Shipping & Tax would automatically default to the smallest pre-saved box that could fit all of the products in an order (box-packing algorithm).
Why was this functionality removed? When will it be added back? We have orders with multiple products of varying shapes and sizes—how on earth is a packer supposed to know which box is correct?
Edits to product descriptions in the customs field do not appear on the label, it reverts to the original product description. Also the commercial invoice that is generated does not accurately calculate total value. An order with three items valued at $48 each for a total of $144 is listed as $48 total with each item valued at $16.
]]>