[Please do not post in uppercase & shout at us. Post title de-capped.]
I’m in charge of technical support for WP All Import.

We don’t check these forums or handle support inquiries posted here.

But we do handle support inquiries received at our support desk in a timely manner.

To get support, e-mail [email protected].

Support for free version customers is not guaranteed and based on ability. For premium support, purchase WP All Import and the WooCommerce add-on.

After e-mailing us, you will get a receipt e-mail back confirming we’ve received your e-mail. If you didn’t get a receipt e-mail, it means we don’t have your support ticket.

https://www.ads-software.com/extend/plugins/woocommere-product-import-add-on-for-wp-all-import/