Hello, first of all, thank you for a great plugin. I encountered an issue where, when a customer leaves a review that requires approval, no points are added to the customer’s account after an admin approves it. On the other hand, if an admin leaves a review that doesn’t require approval, points are applied immediately. Could this be fixed that customer receives points after review approval?
]]>Hello,
I am trying to find the add-ons menu that you suggest here https://plugins.longwatchstudio.com/kb/wr-addons-points-history-excel-export/ so that I can install the export to excel, but I could not find it anywhere inside the plugin. Is this a pro feature? Do I miss something?
Best Regards
]]>Can the plugin import customer data from a form? If yes, which Form Plugin WooRewards is compatible with?
Is it a must to install WooCommerce in order to use this WooRewards plugin? We don’t need points-to-cart, but want to use features like referral, birthday points
Can we use WooRewards without WooCommerce transactions? (My client won’t accept online payment but want to use WooRewards, admin will adjust the points manually at backend when customers purchase offline)
Does a user login in frontend can see his points? How?
]]>I have installed the plugin, but I cannot get it to appear on the website after installing it.
Thanks
]]>Hello and good day.
My WooRewards loyalty setup has reset.
It is asking me to rerun the wizard.
However, I have already run it months ago.
It has done this to me a few times.
I have not changed the site, aside from running updates.
Is there any reason why it keeps asking me to run the setup wizard?
https://drive.google.com/file/d/1Nf-f3-SQyI2jTpWCa1SAEL3JO_SqEnGF/view?usp=drivesdk
https://drive.google.com/file/d/16XtSVO-uYmnh3MOnlbmLgwXxaKuAublb/view?usp=drivesdk
]]>I’m developing a theme for my company. I want to get total points of certain user according to user Id to perform another task. How to do it?
Many Thanks!
]]>Hi,
The plugin has been recently removed from WordPress. Should I deactivate / uninstall it?
Best regards,
]]>Getting lots of Deprecated warnings with php 8.2 and using version 5.3.0 of the plugin.
Deprecated: Creation of dynamic property LWS\WOOREWARDS\Events\OrderAmount::$origins is deprecated in /web/app/plugins/woorewards/include/events/t_sponsorshiporigin.php on line?29
Is there a way to hide the form generated by [wr_points_on_cart] if the user has no points available? If not, that would be a nice thing to add. ??
]]>I don’t know how it got here. Could you help me how I could insert it here in the Porto template?
I want to know how it got there because it disappeared after the update.
This is the updated Porto website:
hello, the message that appears when you delete the loyalty points from the cart is: “The promo code has been deleted.” Is it possible to put “Loyalty points have been deleted” instead ? Thanks
]]>Hello MyRewards team,
I hope this message finds you well. I believe I’ve successfully set up my account as it’s reflecting properly. However, I need assistance adding the website link https://www.beyondthreadsltd.co. Could you please guide me through this process?
Thank you,
]]>Need to improve the email notification system and complete shordcode for email
Too little shortcode for email, such as remaining available points is no shortcode to be inserted in the email?
]]>Hi,
SUCURI is warning me about a backdoor in this file:
wp-content/plugins/woorewards/include/pointsflow/action.php
Definition: php.backdoor.file_get_contents.005
Looking at the file there is a line which says:
$json = @json_decode(@file_get_contents($_FILES[$key][‘tmp_name’]), true);
Not sure if this is the culprit. Can I place the whole file code in here so you can see if the file is correct?
]]>I have setup my website however the shortcode [wr_points_on_cart reload=”true”] is not displaying on either the Cart page or the Checkout page.
I want customers to be able to view the number of points they have and to apply them to the purchase. I have tried several different ways of displaying:
1. With shortcode separately on each page
2. Updated the Appearance > Woocommerce >
3. Updated Appearance > Legacy
All changes I have made do not result in the points being displayed anywhere.
Hi,
I noticed that the plugin allows multiple coupons to be used at the same time. How do we restrict it so that a customer who has earned 2 Coupons can’t use them at the same time? In otherwords allow coupons set up to be “Individual Use Only”
Hello, would it be possible to create different discount coupons related to each affiliate user? And that way, when a specific coupon is used, the affiliate who was assigned that coupon earns the commission.
Well, as happens in many online stores where you can become an affiliate, and they give you your own discount coupon so you can promote it.
Thanks in advance
There is My Rewords button/icon (bottom left by default) on any page. Is it possible to hide it or change it location?
]]>Hi Team!
I’ve noticed if a client has a 50€ order, then applies a 10% promo code and then passes the order, he will get points based on the 50€ order and not final 45€ he paid.
I want my clients to earn or redeem points using the final amount, after promo code is applied because they should get points on what they spend.
Can you tell me how to fix this?
Thank you
]]>Hello，
If a customer uses points to place an order with the payment method being a bank transfer and does not transfer the payment immediately, the order status remains “On hold” during this period, and the points are not deducted. Subsequently, if the customer places another order, they can continuously use the points that haven’t been deducted. This is a loophole. Is it possible to configure the system so that when a customer uses points to place an order, the points are immediately deducted, even if the payment method is bank transfer and the transfer is not made immediately?
Thanks.
Hi everyone,
I set up MyRewards plugin on a client’s website and my clients want to have access to the clients page where he can see his clients, how much points theys have etc.
But i want him to have access to only this specific page and nothing else.
how can I do this please?
Thanks,
]]>Hi
How can I edit the text EVERY POINT YOU USE IS WORTH: $1 appearing in the points on cart shortcode?
I would like to change it to Spanish because my site is in Spanish.
Please help. Thanks
awesome pluging btw
]]>Hello everyone. sorry for asking.
can this plugin support referral code in checkout page like in this link :
https://plugins.longwatchstudio.com/cart/
many thanks!
Hi everyone,
I want my clients to get 1€ discount for 15€ spent on my website.
So i set 15 points earned for 15€ but i have a problem with the earning of points.
When i buy exactly 15€ of product I do not earn my 15 points… Even when i set up 14€ for 15 points and buy for 15€ I still do not get my points.
I had to set up 12€ for 15 points but it is not what i want.
I would like to have 15 points for 15€ spent and 1€ discount for the 15 points earned.
Can you help me fix this?
Thank you so much!
Emre
]]>When the client receive their coupon code, are they going to collect points on their purchase when using the coupon? If yes, how can we disable that? Thank you
]]>Hello anyone.
why new user didnt receive the point when register with refferal link?
i used the free plugin.
thanks!
First of all your plugin is amazing. Great work.
In early August, WooCommerce plans to switch to High-Performance Order Storage as the standard method of storing order details and potentially discontinuing the old method (source below).
We would like to prepare for the change ahead of time, but WC blocks the setup saying, “This feature shouldn’t be enabled: the MyRewards plugin is active and isn’t compatible with it.”
As we approach the slated goal for WC to standardize the new storage method, I am wondering if work has begun to ensure Long Watch Studios plugins will be compatible in time. When can we expect MyRewards to support HPOS?
https://developer.woocommerce.com/2022/09/14/high-performance-order-storage-progress-report/
]]>Hi, I’m using the MyRewards plugin and it has been working great!
I have only one question concerning the creation of multiple coupons for one customer. I have set the program to give 100 points for each 1 euro spent and for every 10000 points the customer will receive a coupon. Also, I have opted to send an email for every reward won.
The shop however has a few products that cost 2.000€ which is about 200000 points. This means the customer will receive about 20 coupons. I’m ok with the customer having that much coupons but I don’t want him/her to receive 20 different emails with the coupons.
Is this what will happer? Is it possible to prevent it from happening?
Thank you in advance.
]]>https://www.ads-software.com/support/topic/sent-hundreds-of-emails-to-customers-without-warning/
RE This Review.
I am looking to add a rewards plugin to our website, however there is no way I want everyone to be notified about points for their previous orders.
I also would not like previous orders to be taken into account when activating.
Can you customise when emails are sent, and choose to never send emails about points? And make sure that emails are not sent when the plugin is activated?
]]>im looking for a solutions that can manage fidelity cards both physical and digital (virtual) at the same time. All starting from an existing physical card that will be registered on the site.
Is it possible to do it with this plugin?
]]>