Hello,

10 months ago you have advised me the following:

“new version of plugin has implemented extra variables by default.

You can try add prefix?extra_. Than usage will be <extra_WC_Shipping_Lab__carrier_id> etc…”

The above used to work, but not anymore. Eventhough the WC_Shipping_Lab__carrier_id custom variable has a valid value, the sms shows the text extra_WC_Shipping_Lab__carrier_id and not it’s value

Hello ,
I am new to bulkgate and i want to implement on my e-commerce store.

I use this plugin for tracking purposes: https://www.ads-software.com/plugins/woo-advanced-shipment-tracking/

can somehow include the tracking number or the tracking url with the number in the sms that i send to customers ?

Thank you!

I am using bulkgate to send order tracking info to woocommerce customers. I used to pull the tracking info from custom order meta using these placeholders in my sms:

SEND VIA <WC_Shipping_Lab__carrier_id> with TRACKING NUMBER:<WC_Shipping_Lab__parcel_id>

Since the last update the plugin does not pull the values of the custom fields. It sents the SMS exactly as above!!!

Since the update to version ?3.0.3 i am getting the following error, after placing an order using a credit card:

2023/11/24 19:22:31 [error] 11024#11024: *37512826 FastCGI sent in stderr: "PHP message: PHP Fatal error:  Uncaught TypeError: Argument 3 passed to BulkGate\WooSms\Event\Hook::BulkGate\WooSms\Event\{closure}() must be of the type string, int given, called in /var/www/html/wp-content/plugins/woosms-sms-module-for-woocommerce/src/Event/Helpers.php on line 34 and defined in /var/www/html/wp-content/plugins/woosms-sms-module-for-woocommerce/src/Event/Hook.php:62
Stack trace:
#0 /var/www/html/wp-content/plugins/woosms-sms-module-for-woocommerce/src/Event/Helpers.php(34): BulkGate\WooSms\Event\Hook::BulkGate\WooSms\Event\{closure}()
#1 /var/www/html/wp-includes/class-wp-hook.php(324): BulkGate\WooSms\Event\Helpers::BulkGate\WooSms\Event\{closure}()
#2 /var/www/html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()
#3 /var/www/html/wp-includes/plugin.php(517): WP_Hook->do_action()
#4 /var/www/html/wp-content/plugins/woocommerce/includes/class-wc-order.php(153): do_action()
#5 /var/www/html/wp-content/plugins/woo-payment-gateway-for-piraeus-bank/wooshop-piraeus.php(842" while reading response header from upstream, client: 94.71.41.44, server: tollwear.gr, request: "GET /wc-api/WC_Piraeusbank_Gateway?peiraeus=success&StatusFlag=Success&MerchantReference=836534&HashKey=B9CE960618471A9875F4E5A44B772F9EB9722B2697CD5A11C8D3E0B7A0D7F5FC&Parameters=&ResultCode=0&TransactionId=242830936&SupportReferenceID=489944639&ApprovalCode=230610&ResponseCode=00&PackageNo=440&AuthStatus=01&TraceID=032264004331&ButtonSubmit=Submit HTTP/2.0", upstream: "fastcgi://unix:/var/run/php/php7.4-fpm.sock:", host: "tollwear.gr", referrer: "https://paycenter.piraeusbank.gr/"

[Tue Nov 14 13:02:22.760469 2023] [proxy_fcgi:error] [pid 1309326:tid 140687685183232] [client 79.166.76.249:0] AH01071: Got error 'PHP message: PHP Fatal error: Uncaught Error: Call to undefined method WP_Post::get_id() in /var/www/vhosts/cleverpharma.gr/httpdocs/wp-content/plugins/woosms-sms-module-for-woocommerce/src/Template/Init.php:44\nStack trace:\n#0 /var/www/vhosts/cleverpharma.gr/httpdocs/wp-admin/includes/template.php(1456): BulkGate\WooSms\Template\Init::BulkGate\WooSms\Template\{closure}()\n#1 /var/www/vhosts/cleverpharma.gr/httpdocs/wp-admin/edit-form-advanced.php(707): do_meta_boxes()\n#2 /var/www/vhosts/cleverpharma.gr/httpdocs/wp-admin/post.php(206): require('…')\n#3 {main}\n thrown in /var/www/vhosts/cleverpharma.gr/httpdocs/wp-content/plugins/woosms-sms-module-for-woocommerce/src/Template/Init.php on line 44',

Do you plan to make the plugin HPOS compatible?

I have been using this plugin for the last years and when I attempted to move to Woocommerce High-Performance Order Storage, most of the plugin features stopped working.

Thank you.

Hey,

I would like to include custom variables, such as “xpto_data”, in the SMS message templates generated by the BulkGate plugin. These custom variables would allow me to include dynamic and personalized content in my SMS notifications.

I have explored the plugin’s documentation and codebase but couldn’t find built-in support for creating and replacing custom variables. I understand that modifying the plugin may be required to achieve this functionality.

Could you please provide guidance on how I can integrate custom variables into the BulkGate plugin? Specifically, I would appreciate information on the following:

Which files or functions in the BulkGate plugin should I modify to handle custom variables?
How can I ensure that these custom variables are recognized and replaced in the SMS message templates?
Are there any recommended practices or guidelines I should follow when implementing custom variables?
Any documentation, code snippets, or step-by-step instructions you can provide would be greatly appreciated. I am open to making the necessary modifications to the plugin but would like to ensure that I’m following the correct approach.

Thank you very much for your assistance. I look forward to your guidance and support in integrating custom variables into the BulkGate plugin.

This plugin has a number of shortcodes that one can use in a status change SMS text. I would like to add the tracking number in the SMS to customers when the order reaches the appropriate status (in my case it is the shipped/completed status).

The tracking number is stored with the order meta data.

Is there a hook that I can use to create a new shortcode that I can then use in the SMS message template? For example <trackingNumber> which I would populate with the tracking number by calling something like $trackingnumber = get_post_meta( $post->ID, 'tracking_number' ); from within my PHP snippet.

hi team,

the plugin and servers are having its ups and downs i have to admit, but the main concern we are facing is that the element of your plugin is delaying a LOT (at least 2-4 seconds extra) the loading page when i try to edit an order.

is there a way to edit something or add a custom function code to load your element LAST and in another thread during the loading of the ORDER edit page?

i need to speed up my editing time and this is the only thing that some days is killing us :/

regards

John

The update from 4 days ago has broken the plugin functionality, the only page able to be accessed within the plugin when activated is the “About module” area. Everything else just hangs and keeps showing the loading wheel. Really frustrating as the business does weekly deliveries and has an “order delivered” SMS trigger that is now no longer working, as is essential as we’re in Australia & the produce delivered cannot be left in the heat for customers to find later.

No response yet from the Customer Support within the BulkGate online portal.

I’ve spent 2+ hours trying to troubleshoot this or find a way to rollback the plugin without completely wiping the database rows, and there is absolutely no avenue for rollback provided. Please advise ASAP how to rectify this, as deliveries go on Sunday and this service is relied on to run the business efficiently.

Hi

Why Ridiculous price increase happening with bulkgate. It looks bulkgate is no longer afordable

Thanks

Hi! We use WOOSMS to send us text notifications of new online orders or new customers, and we have for over 2 years. On Dec 19th through Dec 22nd all messages sent received an error code. After that the messages we’re again labeled “delivered” but we have not received a single one. We were emailing with an employee who told us it was a phone service issue, but every other message is coming through on phone service besides WOOSMS. I have reached back out 2 more times for help regarding this and have not received anymore responses. Please help! We need this notifications to run our business in a timely and effective manner. It’s very important.

Hi,

I like to have sender for the sms to appear our own number so that when customers reply to the sms , we get a message in our own number.

Kindly let me know how to do that

Thanks

Hello, this setting here – https://i.gyazo.com/4fa5287168088052910ddd19dc0e804a.png
If you have any custom registration page the setting will not work and text will not come through. Can you support registration from “Profile Builder” plugin and Digits Login/Registration?

Hello, i just got this plugin installed and purchased credits. I went through and enabled the texts I want to receive and send. I have it setup so when a user places an order, the admin is texted as well as the customer. I tested to make sure that is working, which it is perfectly. I also correctly enabled the text to admin on new registration but for some reason whenever a new user is registered an sms is not sent. I am using profile builder’s custom login/registration forms but it syncs with woocommerce no problem. Hopefully we can figure out the issue so I can get working text alerts of new user registration.

• This topic was modified 2 years, 3 months ago by liftedextracts.
• This topic was modified 2 years, 3 months ago by liftedextracts.
• This topic was modified 2 years, 3 months ago by liftedextracts.

This plugin appears to be a good solution to integrate our WooCommerce store with SMS messaging.

But how to allow our NON-customer visitors to sign up for our SMS campaigns too? Does the BulkGate account include a simple sign-up form or a link, to direct visitors to join our SMS campaign list, even those who have not yet purchased anything?

Thank you!

I am looking for a plug-in that can send customers a coupon code upon signing up to receive promo texts and also will send transaction notifications via sms as well. Can your plug-in do this?

Hello, I have been trying to do a campaign for a few days and the test sms is not being sent. Also I did create the campaign, and messages are not being sent. If it is not gonna work I would really appreciate a refund.

Can someone please help me?

Were testing this plugin WooCommerce License Delivery & Management the goals is to send an license code via sms. currently the plugin send it via email. any hint how to do it? thanks

Is it possible to have WooSMS notify via email when a SMS reply is received?

Why doesn’t the plugin have this functionality?
-Abandoned Cart Recovery
-How to send the tracking code to the customer?

Hello we want to add the tracking number when an order is changed to completed. We already use a plugin that creates the voucher and tracking code when the order is completed. Tracking code is generated from a shortcode. we used it in the “Customer SMS” profile but it didn’t work.

guys you need to fix the broken u.i in latest update and latest WP and WC

View post on imgur.com

thanks

I am trying to create an affiliate account, I get the SMS verification but on the next screen after agreeing to the terms and conditions I keep getting a HTTP 500 () error message and can’t proceed. Is there a way to solve this please? Also when I use the contact form on your website to submit this request it also came up with the same error message so I had to post my support request here instead.
Amanda

Hello.
Today I sent 3-5 sms to my USA friends for testing purposes. But they didn’t receive any SMS. status shows DELIVERED. it worked before last time I sent SMS in 2020

Hi, is there any way we can select a default User Type? We always use a specific user profile to send SMS messages but the plug-in doesn’t let us choose one default so we have to always remember to select the right one from the list and too often we forget. Any way we can set an option to select the default?

Thanks

I do not get an answer by mail, a week ago they did not answer

Hello! I comment, I find a problem the platform gives an error in the footer of the administrator something related to the database

WordPress database error: [Unknown column ‘delete’ in ‘where clause’]
SELECT * FROM wpy3_bulkgate_module WHEREscope = ‘menu’ AND synchronize_flag! =” Delete “ORDER BYorder

WordPress database error: [Unknown column ‘delete’ in ‘where clause’]
SELECT * FROM wpy3_bulkgate_module WHEREscope = ‘static’ AND synchronize_flag! =” Delete “ORDER BYorder

WordPress database error: [Unknown column ‘delete’ in ‘where clause’]
SELECT * FROM wpy3_bulkgate_module WHEREscope = ‘menu’ AND synchronize_flag! =” Delete “ORDER BYorder

WordPress database error: [Unknown column ‘delete’ in ‘where clause’]
SELECT * FROM wpy3_bulkgate_module WHEREscope = ‘main’ AND synchronize_flag! =” Delete “ORDER BYorder

WordPress database error: [Unknown column ‘delete’ in ‘where clause’]
SELECT * FROM wpy3_bulkgate_module WHEREscope = ‘translates’ AND synchronize_flag! =” Delete “ORDER BYorder

Also when I try to log in with the account already created it does not allow me to enter the loading permanently

Hi,

I want to use the functionality to send automated Viber messager to my clients on order status change. I use Woocommerce for WordPress. My instalation is Multisite and the plugin is network activated. Currently the plugin is installed on my test site test.luga.bg. If everything works I will activate it on the real web site.

The isse: When I go to customize Viber messages to clients, for example for new order placed (every option has the same issue), I get no fields to customize, but only two labels: “register_viber_sender_heading” and “register_viber_sender_text”

On the other hand, the Admin Viber Messages are working fine and I am able to customize and activate messages. I just tested it and received the viber message instantly on new order placed.

Here you can see the screenshot of the issue for clients viber message: https://www.luga.bg/temp/Viber_error_.png

Please support me. I installed the plugin only for Viber messages to clients.

Thank you,

I have installed WooSMS, purchased credits from BulkGate, and created an ID sender profile, but I am not able to create a bulk campaign with contacts from my store.

When I select contact from “my store” and and every filter that I select results in zero contacts. For example if I select a filter of “Order status = Pending payment”, total recipients shows as zero even though there are several orders with status of “Pending payment”. The same happens regardless of which filter or filter condition – e.g. “Order amount > 0”, “The value of all orders > 1”, “Produkt Contains Rudo” – all of these filter conditions have several customer orders but all return zero recipients.

How do I get around this? I would like to create a campaign targeting customers whose order status is “Pending payments” and another for customers whose order status is “On Hold”. I would also like to send a discount coupon to customers with orders greater than 2,000 (none of these filter conditions work right now).