Hi there

I am using WPCR plugin and have many posts. I installed this plugin 4 years ago, and then, due to some technical issues, it stopped working, so I uninstalled this plugin. There was some reviews at that time. Now I again install and activate the plugin, but it is not showing the reviews, and i found that I need to set this field YES – “Enable WP Customer Reviews for this page” by editing every post individually, Why is this happening? Is this the new setting? If yes, then I can do it in bulk? or how I can set the new post to YES by default?

Thank you

When the button “Write your own review” is clicked the user is taken to another display which prompts them to enter a few pieces of information relating to the review they want to leave. Problem is that the review cannot be submitted because of an error which reads “Please enter a valid email addres.”

Several email addresses were tested and each time the same “Please enter a valid email address.” was given.

Does anyone how to fix this? It’s Monday September 23, 2024 10:26 PM PST. Approxiamtely 24 hours earlier the review process worked fine.

I’m stumped!

Any help would be really appreciated.

Thanks!

• Terry J.

I’m getting an error in the richzalt test.

https://search.google.com/test/rich-results/result?id=-t3JatpyhE27FzuKzHKLnw

I am entering an address in a field, but it is not reflected.
Is it a plugin bug?

いつもこちらのフォーラムを参考にさせていただいております。

現在、レビューサイトを作っており「WP Customer Reviews」を導入しているのですが、エンドユーザーが投稿したレビューを、管理者の承認なしで投稿されたら自動的に公開されるようにしたいのですが、そういった設定は可能なのでしょうか？

The very first point of features that you have listed for this plugin says:

“WP Multisite and Multiuser (WPMU / WPMS / WordPress MU) compatible.”

So, how do we actually use this with a Multisite? We have the same product on 5 websites (each site is for a different country and are all connected as a Multisite Network). So if someone leaves a review for the product on one of the sites, how do we then get that review to appear on the other 4 sites?

Hi,

I have activated the plugin and enabled reviews, but when I edit on elementor there is no option for a reviews block. How can I check if this is because it is conflicting with my theme? My theme is hello elementor. it is unlikely conflicting with a plugin as i have very few.

thanks

Inside an accordion I need to create a list of business with just the star rating from WPCR to the left of the name. Each business entry will have its own page or post so I can find a unique ID for the shortcode. Is there anyway to isolate just the star rating without any other text of treatment?

Thanks in advance!

I want to show the average rating just below the page title, how can I do that.

• This topic was modified 5 months ago by rajeshmkll.

Hi, i want to know if there is any posibility to translate the submit button : Create your own review!

I would like for the reviews not to be in blockquotes.

I’m not sure why original reviews would be in blockquotes. For maximum SEO benefit, you want Google to recognize the original content as value on the page. Thus, I recommend removing the blockquote.

Can I please get the steps to remove the blockquote element completely?

Thanks

Hi,

How can I translate the form sentences into Italian and German (e.g. Submit your Review, Review Title: and others)

Thank you

Claudio

using a page link with the reviews set uo shows huge stars. what is going on here?

123

• This topic was modified 7 months, 2 weeks ago by Yui.
• This topic was modified 7 months, 2 weeks ago by crosby101.

Hi all,

Would anyone know how to add line breaks and general formatting to the ‘admin response to review’ section? There’s line breaks etc when someone posts an actual review but if I respond, it’s just one long line of text apart from the punctuations.

Thanks for your help ??

is it possibale to share revews between 2 landing pages for local?

How can I edit the reviews that I had imported in the past and is under the general shop category.

On the live site the reviews render correctly but not on the staging site.

Here is what we have done:

1. Updated the plugins
2. Updated themes
3. Deleted unnecessary Plugins.
4. Looked at the site to see if there were any errors. We only viewed the front page.
5. We Updated the PHP to 8.3 from 8.0

Everything seemed OK. We went into the products to take a look at them and found that the reviews were being injected between each one of the add-ons in our products.

What we have done to troubleshoot:
Activated the base WordPress theme 2024 and 2012 – No change
Deactivated Half The plugins – No Change
Activated the the first half then deactivated the second half – No Change
Reverted back to PHP 8.0 – No Change

Plugins Used for Addons:
PPOM Pro for WooCommerce

URL with Issue: https://env-bikefriday-staging2.kinsta.cloud/product/2024-all-packa/
URL where it works: https://bikefriday.com/product/2024-all-packa/

Any Help our direction would be great. Thanks in advance.

Im using SHOWFORM=”1″ but the submit from is not displaying.

Hello,

thanks for the plugin.

kindly am checking :

1- there is a way to translate the field or is it only in English?

2- is there to display the reviews in different styles and designs? if there is CSS code

Regards,

Used to be able to do HTML <b> and </b> for bold and <i></i> for italics. Not sure why that does not work anymore, can someone help please?

I have over a hundred reviews affected.

Thank You

Willem

Greetings @bompus,

If you look at the provided link to our website page, when Page 2 of reviews is clicked at the bottom, the notice “You have failed the spambot check. Code 0” appears as an error popup and the 2nd page of comments will not load. This occurs in every browser tested. The Contact Form 7 submission form on the page does not have a filter installed, nor does the page overall. I disabled Akismet Anti-spam and tested with the same result. Cleared cache on website and browser each time tested. Can a fix be deployed to offset this problem?

This same problem was posted here almost 2 years ago, without any follow-up or support. https://www.ads-software.com/support/topic/you-have-failed-the-spambot-check-code-0-2/

Thanks!

How to automatically activate the plugin in all posts?

I’ve got duplicate reviews showing but when I search the reviews, there’s only one of each. I’ve tried the ‘remove_duplicates’ but this doesn’t seem to work.

If anyone can shed any light, I’d be grateful

We have website built using wp-bakery but review are showing up on any page. We use all type of short-code but still nothing shows up.
Used

[WPCR_SHOW POSTID=”ALL”]

[WPCR_SHOW POSTID=”ALL” NUM=”5″ PAGINATE=”1″ PERPAGE=”5″ SHOWFORM=”1″ HIDEREVIEWS=”0″ HIDERESPONSE=”0″ SNIPPET=”” MORE=”” HIDECUSTOM=”0″ ]

We have several Reviews like

• All?(706)?|
• Mine?(705)?|
• Published?(703)?|
• Pending?(3)?|
• Trash?(1)

` wp-core

version: 6.4.3
site_language: en_US
user_language: en_US
timezone: +00:00
permalink: /%postname%/
https_status: true
multisite: false
user_registration: 0
blog_public: 1
default_comment_status: closed
environment_type: production
user_count: 3
dotorg_communication: true wp-paths-sizes

wordpress_path: /home/716352.cloudwaysapps.com/wbpfhucpqv/public_html
wordpress_size: 887.70 MB (930825020 bytes)
uploads_path: /home/716352.cloudwaysapps.com/wbpfhucpqv/public_html/wp-content/uploads
uploads_size: 5.42 GB (5818209295 bytes)
themes_path: /home/716352.cloudwaysapps.com/wbpfhucpqv/public_html/wp-content/themes
themes_size: 40.59 MB (42560306 bytes)
plugins_path: /home/716352.cloudwaysapps.com/wbpfhucpqv/public_html/wp-content/plugins
plugins_size: 220.78 MB (231505396 bytes)
database_size: 238.78 MB (250380288 bytes)
total_size: 6.77 GB (7273480305 bytes) wp-dropins (2)

advanced-cache.php: true
object-cache.php: true wp-active-theme

name: Revolution-Child (revolution-child)
version: undefined
author: Anonymous
author_website: (undefined)
parent_theme: Revolution (revolution)
theme_features: core-block-patterns, widgets-block-editor, woocommerce, wc-product-gallery-lightbox, align-wide, align-full, editor-color-palette, post-formats, custom-background, title-tag, automatic-feed-links, editor-style, post-thumbnails, html5, nav-menus, menus, widgets
theme_path: /home/716352.cloudwaysapps.com/wbpfhucpqv/public_html/wp-content/themes/revolution-child
auto_update: Disabled wp-parent-theme

name: Revolution (revolution)
version: 2.4.7
author: fuelthemes
author_website: https://themeforest.net/user/fuelthemes
theme_path: /home/716352.cloudwaysapps.com/wbpfhucpqv/public_html/wp-content/themes/revolution
auto_update: Disabled wp-themes-inactive (2)

Twenty Twenty-Four: version: 1.0, author: the WordPress team, Auto-updates disabled
Twenty Twenty-Three: version: 1.2, author: the WordPress team (latest version: 1.3), Auto-updates disabled wp-mu-plugins (2)

Object Cache Pro (MU): version: 1.20.0, author: Rhubarb Group
wp-hide-loader.php: author: (undefined), version: (undefined) wp-plugins-active (35)

Ajax Search Pro: version: 4.26.2, author: Ernest Marcinko (latest version: 4.26.4), Auto-updates disabled
All In One WP Security: version: 5.2.7, author: All In One WP Security & Firewall Team, Auto-updates enabled
ARForms - Google reCaptcha Add-On: version: 1.6, author: Repute InfoSystems, Auto-updates disabled
ARForms - PDF Creator Addon: version: 4.1, author: Repute InfoSystems, Auto-updates disabled
ARForms - Post Creator Add on: version: 2.1, author: Repute InfoSystems, Auto-updates disabled
ARForms - Premium WordPress Form Builder Plugin: version: 6.3, author: Repute InfoSystems, Auto-updates enabled
ARForms - Signature Addon for ARForms: version: 2.5, author: Repute InfoSystems, Auto-updates disabled
ARForms - SMS Add-on: version: 1.8, author: Repute InfoSystems, Auto-updates disabled
ARForms - Zoho CRM Integration Add-on: version: 1.0, author: Repute InfoSystems, Auto-updates disabled
ARForms Form Builder: version: 1.6.2, author: Repute InfoSystems, Auto-updates enabled
Asset CleanUp: Page Speed Booster: version: 1.3.9.3, author: Gabe Livan, Auto-updates enabled
Breeze: version: 2.1.3, author: Cloudways (latest version: 2.1.4), Auto-updates disabled
Clear Cache For Me: version: 2.1.1, author: Webhead LLC, Auto-updates enabled
Cool Timeline Pro: version: 4.6.1, author: Cool Plugins, Auto-updates disabled
Duplicate Menu: version: 0.2.2, author: Jonathan Christopher, Auto-updates disabled
Envato Market: version: 2.0.11, author: Envato, Auto-updates enabled
Essential Grid: version: 3.1.1, author: ThemePunch, Auto-updates disabled
Essential Grid Google Fonts Addon: version: 1.1.2, author: ThemePunch, Auto-updates disabled
EWWW Image Optimizer: version: 7.2.3, author: Exactly WWW, Auto-updates disabled
Font Awesome: version: 4.4.0, author: Font Awesome, Auto-updates disabled
Hide Admin Notices: version: 2.1, author: PontetLabs, Auto-updates enabled
Leaflet Map: version: 3.4.0, author: bozdoz, Auto-updates enabled
OpenStreetMap for Gutenberg and WPBakery Page Builder (formerly Visual Composer): version: 1.1.1, author: Step-Byte-Service GmbH, Auto-updates enabled
Pods - Custom Content Types and Fields: version: 3.0.10, author: Pods Framework Team, Auto-updates enabled
Pods Alternative Cache: version: 2.1.7, author: Pods Framework Team, Auto-updates enabled
Query Monitor: version: 3.15.0, author: John Blackbourn, Auto-updates disabled
Revolution - Required Plugin: version: 1.2.6, author: fuelthemes, Auto-updates enabled
Safe SVG: version: 2.2.2, author: 10up, Auto-updates enabled
Temporary Login Without Password: version: 1.8.3, author: StoreApps, Auto-updates disabled
WP Admin UI Customize: version: 1.5.13, author: gqevu6bsiz, Auto-updates disabled
WPBakery Page Builder: version: 7.4, author: Michael M - WPBakery.com, Auto-updates enabled
WP Customer Reviews: version: 3.7.0, author: Aaron Queen, Auto-updates disabled
WP Hide & Security Enhancer: version: 2.3.1, author: Nsp Code, Auto-updates enabled
WP Job Openings: version: 3.4.4, author: AWSM Innovations, Auto-updates enabled
WP Mail SMTP: version: 3.11.1, author: WP Mail SMTP, Auto-updates enabled wp-plugins-inactive (3)

Rank Math SEO: version: 1.0.212.1, author: Rank Math, Auto-updates enabled
snip pro - Structured Data: version: 2.30.2, author: floriansimeth (latest version: 2.31.6), Auto-updates disabled
Uncanny Automator: version: 5.5, author: Uncanny Automator, Uncanny Owl, Auto-updates disabled wp-media

image_editor: EWWWIO_Imagick_Editor
imagick_module_version: 1690
imagemagick_version: ImageMagick 6.9.10-23 Q16 x86_64 20190101 https://imagemagick.org
imagick_version: 3.7.0
file_uploads: 1
post_max_size: 455M
upload_max_filesize: 455M
max_effective_size: 455 MB
max_file_uploads: 20
gd_version: 2.3.3
gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM
ghostscript_version: unknown wp-server

server_architecture: Linux 4.19.0-18-cloud-amd64 x86_64
httpd_software: Apache/2.4.58 (Debian)
php_version: 7.4.33 64bit
php_sapi: fpm-fcgi
max_input_variables: 12500
time_limit: 300
memory_limit: 512M
max_input_time: 299
upload_max_filesize: 455M
php_post_max_size: 455M
curl_version: 7.64.0 OpenSSL/1.1.1n
suhosin: false
imagick_availability: true
pretty_permalinks: true
htaccess_extra_rules: true
current: 2024-02-19T11:14:17+00:00
utc-time: Monday, 19-Feb-24 11:14:17 UTC
server-time: 2024-02-19T11:14:14+00:00 wp-database

extension: mysqli
server_version: 10.4.20-MariaDB-1:10.4.20+maria~buster-log
client_version: mysqlnd 7.4.33
max_allowed_packet: 1073741824
max_connections: 500 wp-constants

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /home/716352.cloudwaysapps.com/wbpfhucpqv/public_html/wp-content
WP_PLUGIN_DIR: /home/716352.cloudwaysapps.com/wbpfhucpqv/public_html/wp-content/plugins
WP_MEMORY_LIMIT: 512M
WP_MAX_MEMORY_LIMIT: 512M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: true
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_ENVIRONMENT_TYPE: Undefined
WP_DEVELOPMENT_MODE: undefined
DB_CHARSET: utf8mb4
DB_COLLATE: undefined wp-filesystem

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
mu-plugins: writable objectcache

general-status: Connected
general-dropin: Valid
general-license: Valid
general-env: production
general-multisite: No
general-mu: Yes
general-vcs: No
general-host: cloudways
general-eviction-policy: allkeys-lfu
general-compressions: LZF, LZ4, ZSTD
general-basename: redis-cache-pro.php
general-client: RedisCachePro\Clients\PhpRedis
versions-php: 7.4.33 (Outdated)
versions-igbinary: 3.2.15
versions-phpredis: 6.0.2
versions-relay: Not installed
versions-redis: 7.2.4
versions-plugin: 1.20.2
versions-dropin: 1.20.2
statistics-redis-memory: 176 MB of 199 MB
statistics-redis-keys: 12610
groups-global: [
"analytics",
"objectcache",
"blog-details",
"blog-id-cache",
"blog-lookup",
"blog_meta",
"global-posts",
"networks",
"network-queries",
"sites",
"site-details",
"site-options",
"site-queries",
"site-transient",
"rss",
"users",
"user-queries",
"user_meta",
"useremail",
"userlogins",
"userslugs"
]
groups-non-persistent: [
"counts",
"plugins",
"theme_json",
"themes"
]
groups-non-prefetchable: [
"analytics",
"objectcache",
"userlogins",
"wc_session_id"
]
config-token: ????????001c
config-connector: RedisCachePro\Connectors\PhpRedisConnector
config-cache: RedisCachePro\ObjectCaches\PhpRedisObjectCache
config-logger: RedisCachePro\Loggers\ErrorLogLogger
config-log_levels: emergency, alert, critical, error, warning
config-scheme: tcp
config-host: 127.0.0.1
config-port: 6379
config-database: 8543
config-username: null
config-password: null
config-prefix: wbpfhucpqv
config-maxttl: null
config-timeout: 2.5s
config-read_timeout: 2.5s
config-retry_interval: 25ms
config-retries: 3
config-backoff: smart
config-persistent: false
config-shared: null
config-async_flush: true
config-group_flush: keys
config-network_flush: all
config-cluster: null
config-cluster_failover: error
config-servers: null
config-replication_strategy: distribute
config-sentinels: null
config-service: null
config-tracer: none
config-serializer: igbinary
config-compression: zstd
config-global_groups: null
config-non_persistent_groups: null
config-non_prefetchable_groups: null
config-prefetch: true
config-split_alloptions: true
config-analytics: {
"enabled": true,
"persist": true,
"retention": 7200,
"sample_rate": 100,
"footnote": true
}
config-relay: {
"cache": true,
"listeners": false,
"invalidations": true,
"allowed": null,
"ignored": [
":analytics:"
]
}
config-tls_options: null
config-updates: true
config-debug: false
config-strict: false
config-save_commands: false
environment-WP_REDIS_DISABLED: 0
environment-OBJECTCACHE_CONFIG: undefined
constants-WP_DEBUG: false
constants-SAVEQUERIES: true
constants-WP_REDIS_DIR: undefined
constants-WP_REDIS_DISABLED: false
constants-WP_REDIS_CONFIG: {
"token": "????????001c",
"host": "127.0.0.1",
"port": 6379,
"database": "8543",
"timeout": 2.5,
"read_timeout": 2.5,
"split_alloptions": true,
"async_flush": true,
"client": "phpredis",
"compression": "zstd",
"serializer": "igbinary",
"prefetch": true,
"debug": false,
"save_commands": false,
"prefix": "wbpfhucpqv"
} wp_mail_smtp

version: 3.11.1
license_key_type: lite
debug: No debug notices found. pods

pods-server-software: Apache/2.4.58 (Debian)
pods-user-agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/121.0.0.0 Safari/537.36
pods-session-save-path: /var/lib/php/sessions
pods-session-save-path-exists: Yes
pods-session-save-path-writable: Yes
pods-session-max-lifetime: 1440
pods-opcode-cache-apc: Yes
pods-opcode-cache-memcached: No
pods-opcode-cache-opcache: Yes
pods-opcode-cache-redis: No
pods-object-cache-apc: Yes
pods-object-cache-apcu: Yes
pods-object-cache-memcache: No
pods-object-cache-memcached: Yes
pods-object-cache-redis: Yes
pods-memory-current-usage: 25.980M / 512M
pods-memory-current-usage-real: 6.000M
pods-network-wide: No
pods-install-location: /wp-content/plugins/pods/
pods-developer: No
pods-tableless-mode: No
pods-relationship-table-enabled: Yes
pods-relationship-table-status: 20,955
pods-light-mode: No
pods-strict: No
pods-allow-deprecated: Yes
pods-api-cache: Yes
pods-shortcode-allow-evaluate-tags: No
pods-sessions: Disable sessions
pods-can-use-sessions: Yes
pods-settings-types_only: No
pods-settings-watch_changed_fields: No
pods-settings-metadata_integration: No
pods-settings-metadata_override_get: No

• This topic was modified 9 months ago by vaibhav26.
• This topic was modified 9 months ago by vaibhav26.

is it possible to import reviews from another website via CSV?? thanks for the time

Добрый день. Я переношу отзывы с старого сайта на новый. В итоге все отзывы помечены одной датой.
1) хотелось бы отменить отзыв отзыва;
2) нужно дать ссылку на контактную форму для размещения на странице отзывов;
3) как ссылаться на отзывы на странице сайта?

• This topic was modified 12 months ago by e-lub.
• This topic was modified 12 months ago by e-lub.
• This topic was modified 12 months ago by e-lub.

Hi, we want to sync reviews from one website to another. Both are live websites, one in one country, one in another. With the same content that gets reviewed.

What would be the best way to do that, either manually or automated?

I’m looking into creating a custom theme for a frontend view, is there any way i could create custom theme files, without loosing them during updates?

According to the comments in the files any changes done to the template files will be overwritten each time plugin updates\activates, so i was curious if i could create a custom template, which would save each time there was an update for the plugin.

I had an idea of creating a separate folder for the templates and then changing path to the folder in the script file, but i’m afraid these changes to the script could also be overwritten by updates.

Plesk:

WordPress WP Customer Reviews plugin <= 3.6.8 – Authenticated (Subscriber+) Sensitive Information Exposure vulnerability

Is it possible to designate an email alert when a review is submitted and pending approval? I thought it would automatically go to the Admin’s email, but there doesn’t appear to be any alert system other than looking under the Review tab for pending reviews.