Hi there, I’ve created a double room in bot english and italian but I’ve just realised that the availability of the rooms will double. I have 4 double rooms but with the translations I actually have 8 double rooms! This is an issue because I could easily have an overbooking.
Here is an example:
https://ibb.co/nsw9ZLZw
I’ve made a reservation for today and it should say 3 rooms available but in italian it says 4 and in english it says 3…
]]>Hi I’m testing the system for a customer and it seems that when I confirm a booking from the admin the person who made the booking won’t receive a confirmation email. Souldn’t an email arrive automatically when the booking status changes? If I send the email from the box on the top right, then the email arrives.
]]>Good morning,
I recently installed and configured WPML. However, today I noticed that in the English version, the extras (managed through the premium plugin) are not being correctly added to the final price.
To translate the extras, I duplicated each Italian extra individually, creating an identical English version. On the booking page, the translated extras appear correctly, but when placing an order, their cost isn’t included in the total amount.
Hi,
on my website https://luxsuitesinroma.com/ with room service I have a problem with paypal. I have made the setting on the plugin activated PayPal Standard, I have also connected IPN and email.
But I don’t see the payment method at all on the booking page.
I have already tried changing the theme, updating the plugin, deactivating the other plugins but nothing changes, it doesn’t show.
Can you help me solve my problem?
I await yours, thank you very much
]]>Good morning, even with wpml active and the string sanction performed, many things are not translated.
I’m losing my patience. I have spent 200 for Hotelier and all plugins pack, lost dozens of hours, and have still issues.
This time iCalendar doesn’t work. Can’t diagnose, because log stopped to work. Manual sync doesn’t repair anything (booking was correctly blocked in site from booking.com but after cancellation it stays as blocked.
]]>Good morning,
My client would like to know if it is possible to arrange for a copy of the same email to be sent to the manager as a confirmation when the hotel manager resends an email to the client via the dedicated page.
Hi There,
I was trying to make a manual reservation. But when I do, it doesn’t populate the rooms booked or dates like it would if someone would book it instantly off the website.
]]>Hi! I like WP hotelier but is there a way I could customize the email that the guests will received?
]]>Till then we have just 1 room, booking and airbnb calendars synchronized and everything worked fine. Some time ago we added 2nd room, to have separate option for monthly rentals. Now date picker is not showing closed days (however you can’t do the reservation). How to restore this functionality (to see on date picker closed days).
Thanks,
]]>Hello, why does the email “Deposit required” say €0.00 even though the deposit is actually 30%?
Hi,
while doing reservation, in several places word “adult” appears. How to change this to “guest”? Using “adult” will cause some people not include children in reservation.
]]>Dear Benito,
if you have a minimum of 2 or more nights configured in WP Hotelier, bookings which are shorter than that, are no longer imported from e.g. AirBnB or Booking.com. Maybe this is intended for some reason, maybe it’s a bug …?
Import- / export-modifiers are a workaround though.
Kind regards.
]]>hi
datapicker is not showing on other sites
right, it doesn’t respond to the cursor, only when I put the position relative, where is the error
thanks for the reply and thanks for this plugin
I have a problem with the maximum number of guests. If in a room the maximum number of guests for example is 4, I can still select 4 adults and 3 children, exceeding the number of guests… Is it possible to make sure that the maximum number of guests is always 4 in total, including children and adults? Thank you in advance
]]>I appreciate your excellent plugin.
However, I’m encountering an issue with the payment gateway. While your premium extension supports PayPal and Stripe, these options are not available in my country. Is there any documentation or guidance for developers on customizing or integrating a custom payment gateway?
In my country, all banks, including the national bank, offer payment gateways for e-commerce that are compatible with WooCommerce. I’m hoping to find resources to implement this in your plugin.
]]>Hi,
Is this the one support way to contact for general questions of the plugin?
How can I add that my room increase the price if instead of 2 guests enter 3, for example, a child. I want to charge that.
Also I would like to charge a person with DUI room.
How can I add those charges?
Thank you!!!
]]>Hi,
I hope you can help me with Hotelier Plugin, otherwise my month of labor will be useless…..
I created a site for a marketplace, but it didn’t pass QA testing because they tried to open the archive of a child theme on TasteWP where they test all sites, and immediately saw a fatal error when trying to open the “Available Rooms” page:
If the error is related to some plugin, you can disable all plugins in TasteWP.com dashboard.
Fatal error: Uncaught TypeError: Cannot access offset of type string on string in /s2-kindfield/wordpress/wp-content/plugins/wp-hotelier/includes/class-htl-room-variation.php:120 Stack trace: #0 /s2-kindfield/wordpress/wp-content/plugins/wp-hotelier/includes/class-htl-room-variation.php(140): HTL_Room_Variation->get_price_type() #1 /s2-kindfield/wordpress/wp-content/plugins/wp-hotelier/includes/class-htl-room-variation.php(358): HTL_Room_Variation->has_seasonal_price() #2 /s2-kindfield/wordpress/wp-content/plugins/wp-hotelier/includes/class-htl-room.php(813): HTL_Room_Variation->get_price() #3 /s2-kindfield/wordpress/wp-content/plugins/wp-hotelier/templates/room-list/content/price.php(18): HTL_Room->get_price_html() #4 /s2-kindfield/wordpress/wp-content/plugins/wp-hotelier/includes/htl-core-functions.php(192): include(‘/s2-kindfield/w…’) #5 /s2-kindfield/wordpress/wp-content/plugins/wp-hotelier/includes/htl-template-functions.php(923): htl_get_template() #6 /s2-kindfield/wordpress/wp-includes/class-wp-hook.php(324): hotelier_template_loop_room_price() #7 /s2-kindfield/wordpress/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() #8 /s2-kindfield/wordpress/wp-includes/plugin.php(517): WP_Hook->do_action() #9 /s2-kindfield/wordpress/wp-content/plugins/wp-hotelier/templates/room-list/room-content.php(156): do_action() #10 /s2-kindfield/wordpress/wp-content/plugins/wp-hotelier/includes/htl-core-functions.php(192): include(‘/s2-kindfield/w…’) #11 /s2-kindfield/wordpress/wp-content/plugins/wp-hotelier/includes/htl-template-functions.php(780): htl_get_template() #12 /s2-kindfield/wordpress/wp-includes/class-wp-hook.php(324): hotelier_template_room_list_content() #13 /s2-kindfield/wordpress/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() #14 /s2-kindfield/wordpress/wp-includes/plugin.php(517): WP_Hook->do_action() #15 /s2-kindfield/wordpress/wp-content/plugins/wp-hotelier/templates/room-list/form-room-list.php(96): do_action() #16 /s2-kindfield/wordpress/wp-content/plugins/wp-hotelier/includes/htl-core-functions.php(192): include(‘/s2-kindfield/w…’) #17 /s2-kindfield/wordpress/wp-content/plugins/wp-hotelier/includes/shortcodes/class-htl-shortcode-room-list.php(78): htl_get_template() #18 /s2-kindfield/wordpress/wp-content/plugins/wp-hotelier/includes/shortcodes/class-htl-shortcode-room-list.php(38): HTL_Shortcode_Room_List::room_list() #19 /s2-kindfield/wordpress/wp-content/plugins/wp-hotelier/includes/shortcodes/class-htl-shortcodes.php(73): HTL_Shortcode_Room_List::output() #20 /s2-kindfield/wordpress/wp-content/plugins/wp-hotelier/includes/shortcodes/class-htl-shortcodes.php(165): HTL_Shortcodes::shortcode_wrapper() #21 /s2-kindfield/wordpress/wp-includes/shortcodes.php(433): HTL_Shortcodes::room_list() #22 [internal function]: do_shortcode_tag() #23 /s2-kindfield/wordpress/wp-includes/shortcodes.php(273): preg_replace_callback() #24 /s2-kindfield/wordpress/wp-content/themes/Divi/includes/builder/class-et-builder-element.php(3114): do_shortcode() #25 /s2-kindfield/wordpress/wp-includes/shortcodes.php(433): ET_Builder_Element->_render() #26 [internal function]: do_shortcode_tag() #27 /s2-kindfield/wordpress/wp-includes/shortcodes.php(273): preg_replace_callback() #28 /s2-kindfield/wordpress/wp-content/themes/Divi/includes/builder/main-structure-elements.php(3784): do_shortcode() #29 /s2-kindfield/wordpress/wp-content/themes/Divi/includes/builder/class-et-builder-element.php(3433): ET_Builder_Column->render() #30 /s2-kindfield/wordpress/wp-includes/shortcodes.php(433): ET_Builder_Element->_render() #31 [internal function]: do_shortcode_tag() #32 /s2-kindfield/wordpress/wp-includes/shortcodes.php(273): preg_replace_callback() #33 /s2-kindfield/wordpress/wp-content/themes/Divi/includes/builder/main-structure-elements.php(2274): do_shortcode() #34 /s2-kindfield/wordpress/wp-content/themes/Divi/includes/builder/class-et-builder-element.php(3433): ET_Builder_Row->render() #35 /s2-kindfield/wordpress/wp-includes/shortcodes.php(433): ET_Builder_Element->_render() #36 [internal function]: do_shortcode_tag() #37 /s2-kindfield/wordpress/wp-includes/shortcodes.php(273): preg_replace_callback() #38 /s2-kindfield/wordpress/wp-content/themes/Divi/includes/builder/main-structure-elements.php(1606): do_shortcode() #39 /s2-kindfield/wordpress/wp-content/themes/Divi/includes/builder/class-et-builder-element.php(3433): ET_Builder_Section->render() #40 /s2-kindfield/wordpress/wp-includes/shortcodes.php(433): ET_Builder_Element->_render() #41 [internal function]: do_shortcode_tag() #42 /s2-kindfield/wordpress/wp-includes/shortcodes.php(273): preg_replace_callback() #43 /s2-kindfield/wordpress/wp-includes/class-wp-hook.php(324): do_shortcode() #44 /s2-kindfield/wordpress/wp-includes/plugin.php(205): WP_Hook->apply_filters() #45 /s2-kindfield/wordpress/wp-includes/post-template.php(256): apply_filters() #46 /s2-kindfield/wordpress/wp-content/themes/Divi/page.php(46): the_content() #47 /s2-kindfield/wordpress/wp-includes/template-loader.php(106): include(‘/s2-kindfield/w…’) #48 /s2-kindfield/wordpress/wp-blog-header.php(19): require_once(‘/s2-kindfield/w…’) #49 /s2-kindfield/wordpress/index.php(17): require(‘/s2-kindfield/w…’) #50 {main} thrown in /s2-kindfield/wordpress/wp-content/plugins/wp-hotelier/includes/class-htl-room-variation.php on line 120
Strange that everything is fine on my developer’s website if you try to open the “Available Rooms” page.
Could you please recommend where to dig to solve this problem?
BTW:
You plugin is great!!!
I found it the best of the best and cannot understand why do they see the error if i do not see it!!
TIA
Hi, I use pagelayer and Popularfx, when I activate the hotel plug in i cannot edit pages using page layer, the system freezes. If I deactivate the hotel plug in all works again.
]]>Hello, when you allow payment from Woocommerce, just let me know, I don’t like Stripe neither Paypal, they are so expensive. I use Spancer which charge only .7% on credit card
]]>Hi,
We are looking to use the Ajax widget have followed the documentation, using the hello Elementor theme + plugin have created single pages/rooms, and have disabled the listing page in the settings menu.
Our issue is the Ajax booking widget will only work once on page creation/update. After refreshing the page or using a different device and choosing dates and pressing “check availability” will stop the widget from displaying the total price and the book now button simply refreshing the page instead.
Video of problem: https://www.youtube.com/watch?v=_sFVkGJPuvg
We are unsure if this is a bug, the system “holding” the room for the customer booking or some mistake or misconfiguration on our end.
Any advice you can give on this issue is much appreciated.
Thanks,
]]>Hi!
Can I create booking of an hotel with this plugin?
Where you can pick the date and the room (with description and images).
Thank you!
]]>I love this plugin but for some reason the dates take a long time to appear in the date picker. The appear a long time after the whole page has loaded. The site is reasonably well optimized and I am using critical CSS. Any ideas what the problem could be?
I thought I had solved the issue but It’s still loading super slow
]]>I love this plugin but for some reason the dates take a long time to appear in the date picker. The appear a long time after the whole page has loaded. The site is reasonably well optimized and I am using critical CSS. Any ideas what the problem could be?
SOLVED: Moved jquery to footer.
]]>Hi Hotelier experts!
I have two questions which would be fantastic if you could help get me a little wiser on those issues.
1: how can I add a color (i.e. red) on dates which is pending booking or booked?
2: when the biggest room is occupied the small room should not be available since that is included in the big room. How can I get this done?
3: how can I translate the plugin so it shows me the danish language?
4: my client booked the room for a date, but 40 min later it was cancelled but my client don’t know why. can this happen?
]]>Is there a way to add bootstrap classes in all the style of the plugin? or is there are some hook to use to insert the bootstrap classes?
]]>Hello, I currently use the hotelier plugin for booking and i have my own custom theme, the hotelier plugin generate single page for the rooms/listing, I’m just wondering why in the single page has no “Book Now” button?
]]>I was wondering if there was a shortcode parameter to list room types ( ie categories of rooms) and not the rooms in the category
]]>Currently I have the listing page and booking page set correctly with the correct shortcode on each.
However after choosing the dates of the stay, the visitor instead of being sent to listing page, is sent to home page #results – I do not want the home page to have the _listing shortcode for a couple of reasons:
- its messy
- I want to use the datepicker in the header, which doesn’t work with another shortcode on the page.
heres where i am testing: https://restdemo.weblocs.co.uk/
]]>Dear Support Team, i am currently facing a Problem where the Date is not selectable inside the Datepicker, the Plugin is on the newest Version and i also tried to disable all other Plugins, switched the Theme. None of this worked. Is there any Case where this behaviour is normal?
Thank you in advance,
Julian