Rating: 5 stars
This plugin has been generating a fatal PHP error on my website for some time now. I filed a report on the support forum and it was not even acknowledged. Apparently, this plugin does not seem to be monitored.
I am revising my ratings initially made as the plugin author eventually contacted me and explained the error that caused the lack of response. They worked on the error and found me a fix. Although the error now only appears in a report from another plugin and not in my debug logs, they still followed up to try and clear it.
Good job support team!