Hello, I had a customer report that she could not proceed with using this form because it rejected her email address which is a tds.net extension. This is not a stripe issue as I did not have any transactions attempted or declined. I HAVE had someone else successfully use this form so any information you can provide to resolve this issue would be appreciated.
]]>this page isn’t working
]]>Hi everyone,
I hosted a website from godaddy, i really don’t remember if the package i chose has wordpress pre-installed or not, but i didn’t receive any information about my cpanel or FTP account either so i can’t do it manually. I saw lot of tutorial videos on how to connect wp to your website but unfortunatelly i don’t have that black button of cpanel so i can’t access it. I clicked on my domaine >> Manage >> Install Application >> WordPress >> Then i had to enter a WordPress blog URL which i don’t understand i taped the url of my website, now whenever i go to my website which is https://www.fundedengineer.com i find this page https://wordpress.com/typo/?subdomain=fundedengineer
Any help please ?
Hi
Is there any API rate limit for the website that we create on www.ads-software.com?
]]>We use this plugin from 3 years ago.
When we update wordpress and others plugins this plugin no don’t well.
We can′t attachment files (before update yes).
Could you help us? thanks.
This is the problem in the inspector of chrome:
]]>Uncaught TypeError: jQuery(…).uploadFile is not a function
at eval (eval at <anonymous> (XXXXXXX.com/:2:127), <anonymous>:31:67)
eval @ VM557:31
setTimeout (async)
eval @ VM557:26
e @ jquery.min.js?ver=3.6.0:2
t @ jquery.min.js?ver=3.6.0:2
setTimeout (async)
(anonymous) @ jquery.min.js?ver=3.6.0:2
c @ jquery.min.js?ver=3.6.0:2
fireWith @ jquery.min.js?ver=3.6.0:2
fire @ jquery.min.js?ver=3.6.0:2
c @ jquery.min.js?ver=3.6.0:2
fireWith @ jquery.min.js?ver=3.6.0:2
ready @ jquery.min.js?ver=3.6.0:2
B @ jquery.min.js?ver=3.6.0:2`
Hola, espero que me puedan apoyar por favor.
No es posible actualizar la ruta de la imagen, antes tenía el dominio unamglobal, ahora es unam.mx. ?Se puede editar la ruta con el plugin Elementor Addon?
Gracias
]]>Is posibble to have an autoincrement ticket id
1
2
3
4
etc?
Thanks!
]]>The bar of the field “attach files” appears completely blue in all its extension and not only on the button.
I have seen that this does not happen to others and it works correctly.
How can I solve that?
Thank you
]]>When adding a new ticket, can i add email myself of user and username, because if ticket being opened by phone, i need to edit the author who creates ticket
]]>Hi,
is there a way to get a notification every time a ticket is submited?
Regards
]]>Hello!
Thank you for the nice plugin.
It would be very nice if i could create different categories and could assign different categories different agents.
Regards!
]]>Hi, There’s a Portfolio on the home page of https://www.ensosociety.com
The client has a menu at the top of the Home page that gives access by another route to ‘People’ and ‘Generosity’ in page format. I haven’t been able to figure out how to also have the portfolio access without having to create projects and just customize them as close as I can. What am I doing wrong?
The other thing I can’t figure out is how to remove the author email, category and date from the top of this area.
Thanks for any support!
]]>Hello,
I have a problem with the font.
Plugin does not display Polish characters in the responses.
Maybe encoding is bad, but unfortunately I do not know how to change them.
Please help.
https://www5.cador.pl/wp-content/uploads/2015/11/problem.jpg
]]>Hello, I’m using your WP Support Ticket plugin and i have problem. When testing this plugin, i created a ticket with account with classic permissions. Everything was succesful, i can edit it from admin panel (from my admin acc). But if creator from ticket want to display it (from page with [ticket]) he can’t. He is getting emails on response but he cant respond ?? am I idiot or is somewhere error? Sorry for my english, im czech and have a nice day -Ji?í Zikmund
]]>Hi! I’m using this plugin. Please examine the picture.
Problem: Under links, 2 have an underscore. When the plug is removed when you are lost. Find a solution to this.
Theme: twentyfifteen.1.3
]]>Hi
My issue is that after I installed the plugin and entered the shortcodes, some media files went missing. I have no idea what happened please if you can help me sheck to rectify the problem. thanks
Can you edit the support ticket to include more features?
Let’s say I want 15 drop down boxes and a few radio buttons can that be accomplished with the pro version or are you limited to only a subject and a message?
Installed the plugin. Added shortcode to my page at https://fbgtg.com/ask-a-question/. Reviewed the page, and nothing is there. I expected to find a form to submit a question.
Is there a user guide somewhere?
What am I doing wrong?
]]>Hi,
When replying to tickets from admin panel, there is a option to attach file, but the file is not getting attached to the message.
That is a user can attach file from frontend while posting a new ticket or sending replies, but file attachment is not working in admin panel.
how to resolve this problem?
]]>