Rating: 1 star
I’m testing the plugin, and unfortunately it has some errors like the following:
– The plugin is not compatible or does not have the possibility to add specific role capabilities
so modify the following file
plugins\wp-support-ticket\includes\class-ticket.php
adding the following code
'capability_type' => 'pl_support',
'capabilities' => array(
'edit_pl_support' => 'edit_pl_support',
'read_pl_support' => 'read_pl_support',
'delete_pl_support' => 'delete_pl_support',
'edit_pl_supports' => 'edit_pl_supports',
'edit_others_pl_supports' => 'edit_others_pl_supports',
'publish_pl_supports' => 'publish_pl_supports',
'read_private_pl_supports' => 'read_private_pl_supports',
'create_pl_supports' => 'edit_pl_supports',
),
– If I am creating a tickect, and I only leave the title entered, it generates an error, since the image does not fit
– also detected an error in the code
plugins\wp-support-ticket\includes\class-ticket-meta.php
pass this
$message1 .= __('Hello,','wp-support-ticket') . "\r\n\r\n";
to
$message1 = __('Hello,','wp-support-ticket') . "\r\n\r\n";
–
]]>Rating: 5 stars
This is best and very simple plugin for support management. thanks.
]]>Rating: 5 stars
especially the paid version, when you upload files it has a progress bar. Perfect! Im using it as a private client area with which both sides can upload and download. Coder is responsive with support and even did some custom work for me. Thank you buddy
]]>Rating: 1 star
Some of the files are not completely translate ready!! Like the custom post type title, settings page and…
]]>Rating: 5 stars
nice plugin
]]>Rating: 5 stars
This is a easy to use user support plugin. ??
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