Not showing on mobile view, how to fix it? already try to enable and disable the mobile view toggle but nothing happen tho
]]>As the subject says, it would be great, if other users then admins were able to add/edit.
Currently, there is no menu entry, when logged in as editor.
The plugin stopped generating events in Analytics and G.ads
]]>Hi everyone! As per title, on my desktop the widget is showing properly but on mobile it is displayed as a green circle (meaning the WhatsApp icon is missing ). Tested on a couple of iPhone and Samsung. Please note It is fine while resizing my desktop screen to match my very same phone using the developer tools. Any idea? Thanks!
]]>Your plugin is great!
In the floating widget, I need to show specific agents depending on the page. So on page A, only show agent 1 and in page B, only show agent 2.
Is this possible?
]]>Hi there, thank you for the perfect plugin!
I would need some technical assistance. I have 9 agents (and perhaps more in the future).
How can I implement a scrollbar in the widget for my customers to choose their preferred agent? Currently, both mobile and desktop resolution only shows up to 7 agents.
Screenshot reference: https://imgur.com/a/BqFMi4C
Thank you.
]]>[WP Chat App] I would like to know if the plugin’s event measurement towards GA4 allows us to know if a person started a conversation or actually wrote, that is, I am interested in measuring if someone actually wrote or not. Is this possible with this pro version plugin? Thanks
]]>Hello, how can you set a price?
I am using 2 shortcodes:
[njwa_page_title] [njwa_page_url]
but so that you can see the price in the message it does not appear by product
]]>Hi!
Is it possible to change the icon color? As we have a light background color regarding to the corporate identity colors, the white color has not much contrast. Is there a way to change that?
Thanks a lot in advance!
]]>Hello, the phone icon is outside the background and looks really bad.
]]>Hello
I am looking for whatsapp icon chat plugin that shows me how many times someone clicks on the icon. I found that the pro version of your plugin support Google Analytics. I wonder how they work, and if I upgrade to the pro version, can my request be fulfilled?
]]>is there is an option do that agents can not see the full whatsapp number, Because I want to show only the last 6 digits of the WhatsApp number to the agent.
]]>On PageSpeed Insights under Accessibility there is a error showing “Buttons do not have an accessible name” and the following.
Failing Elements
body.home > div#wa > button.wa__btn_popup
<button class="wa__btn_popup" style="left: unset; right: 30px; bottom: 30px;">I’m adding the screen shot of the test
Can you help me to add a proper button name to this widget? Or is there any ways this can be fixed?
]]>Hello,
I installed your plugin, which is working well and I am very happy with it, there is just one thing I can’t figure out: there is a black square background behind te button on my screen. I would like to get rid of this but I don’t know how.
Thank you very much for your help!!
]]>Hi and thank you for that great plugin!
Quick question: I have a regular button on my page saying “Talk to us on WhatsApp”.
Upon a click on the button, I would want the widget to behave in the same way as if it was clicked directly. I now have a regular WhatsApp-Link behind that button but this way, I cannot have people check the GPDR box. So, a click on that button should equal a click on the nice floating widget.
How is this possible?
I hope my question was understandable and thank you very much!
Andrej
]]>Hello, thank you for your great plugin. But in some reason I want to resize the icon more smaller. How to do that? Thank you.
]]>The background on the site is white and at the top of the page the Whatsapp icon appears correctly but when you scroll down there is a yellow box behind the icon. How can i get rid of this?
]]>Does the plugin have multisite support?
]]>
Currently it’s not possible to translate/localize this plugin on translate.www.ads-software.com. It would be nice if that’s possible ??
Thank you!
]]>Hi guys, I’m trying to use this plugin on my site with polylang, but the floating button only appears in the default language (it doesn’t appear in other languages). Do we have a separate setting for the button to be displayed in other languages, or should it be displayed automatically?
]]>I put the sortcode in a text area element, but I can’t find the way to align it to center.
Any solution? thanks.
I have installed your app and configured it.
However it does not appear on the site.
Please advise
Regards
]]>I need to change the WhatsApp icon to company logo, not individual avatar, common chat box icon.
]]>Hello, I want to use your plugin in my woocommerce store. my purpose of using the plugin is to add the catalogs in the whatsapp business account when the whatsapp button is clicked and I want to show it to customers. does this plugin provide this, how can I do this?
]]>Please, we would like to know if it is possible to reduce the size of the WhatsApp button on mobile phones, since it is too big and is not responsive. Is there something we can do to reduce it only on mobile phones?
]]>I’m looking for a button plugin to access Whatsapp. I found yours and from analysing the others it seemed the most interesting, so I can upgrade later if necessary.
At the moment I’ve installed the Free version and translated everything with WPML and some languages don’t appear!
In the native language PT, everything is fine. But if I change it to EN, it doesn’t show up! If you open it in an “anonymous” browser then only the PT (original) language appears.
Isn’t multilingual an option in Free, even though you can do the basic translations using WPML?
]]>Dear wp_chat Team, I hope you are doing well. I am reaching out to you to express a concern I have been experiencing regarding the usage of my website hosted on your platform. Over the past few weeks, I have noticed a significant increase in my bandwidth usage, negatively impacting the speed and performance of my website. After investigating the cause of this issue, I have discovered that a significant portion of this additional traffic is coming from bots excessively indexing my site. I understand that search engine indexing is essential, but this unwanted traffic is having a detrimental impact on the user experience and the associated costs of additional bandwidth usage. I would like to request your assistance in addressing this issue as effectively as possible. Is it possible to implement measures to prevent these bots from accessing my website so frequently or excessively? This could include setting up exclusion rules for unwanted bots or limiting the request rate from specific IP addresses. I am open to any suggestions or best practices that can help mitigate this problem and ensure optimal performance of my website. I greatly appreciate your attention to this matter and any guidance or assistance you can provide. Improving the speed and efficiency of my website is crucial for my online project. Thank you for your time and consideration. Sincerely,
Miguel Villegas
https://www.forummusicfestivals.com/
In PRO version 3.4.3 in Safari it looks bad. What should I do to correct it?
]]>We have used your plugin in our website Do we have the possibility to collect some basic information like Name, Email, Mobile via a form submission before proceeding with chat. Please suggest.
Thanks
]]>Hon Can I hIde? Can you help me?
Thanks
]]>