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Random products when text box empty

gsmao — Fri, 11 Oct 2024 16:50:40 +0000

Replies: 3

We are using the free version of the plugin and are considering installing the premium version. However, we have some problems:

1) Why do 20 random products appear in the TAB of recommended products when the selection box is left empty?

2) There are several problems when the names of the recommended products are long enough (40 or 50 character strings). The list of names collected for the display of recommended products overwrites the whole form and the introduction of new products can no longer be managed.

Are there any suggestions to solve these problems?

Add another row of other products

0108daniel — Sat, 05 Oct 2024 17:01:56 +0000

Replies: 1

On my webshop I have model-kits
The plugins works good and I see on the single products page other models.
What I want is another block with paint, so a customer can also choose paint that is related to the product.
Is there a option to add another related products field?

Cannot disable on cart page

SushiWP — Tue, 01 Oct 2024 10:21:17 +0000

Replies: 2

I have an issue where the related products section is showing on the cart page when I don’t want it to. Not only that but it also shows in a corrupted view.

https://share.cleanshot.com/HQkNqjLs

“Show related products in cart” is unchecked. Any ideas?

Thanks,

Bob

Related products don’t show up

saskiaherm — Mon, 09 Sep 2024 13:23:34 +0000

Replies: 2

Hi,

I’ve installed your plugin, but I don’t see any related products showing up.

Can you help me with this? Find below my settings and WC status report.

WordPress Environment

WordPress address (URL): https://saskiahermans.nl
Site address (URL): https://saskiahermans.nl
WC Version: 9.2.3
Legacy REST API Package Version: De Legacy REST API plugin is niet ge?nstalleerd op deze site.
Action Scheduler Version: ? 3.8.1
Log Directory Writable: ?
WP Version: 6.6.1
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: ?
Language: nl_NL
External object cache: – Server Environment

Server Info: Apache
PHP Version: 8.2.23
PHP Post Max Size: 256 MB
PHP Time Limit: 120
PHP Max Input Vars: 3000
cURL Version: 8.2.1
OpenSSL/3.1.4

SUHOSIN Installed: –
MySQL Version: 8.0.36-28
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ? Database

WC Database Version: 9.2.3
WC Database Prefix: aep_
Totale database grootte: 338.14MB
Database gegevens grootte: 326.74MB
Database index grootte: 11.40MB
aep_woocommerce_sessions: Data: 1.02MB + Index: 0.02MB + Engine InnoDB
aep_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
aep_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
aep_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
aep_woocommerce_order_items: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
aep_woocommerce_order_itemmeta: Data: 0.33MB + Index: 0.27MB + Engine InnoDB
aep_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
aep_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
aep_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
aep_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
aep_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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aep_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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aep_jetpack_sync_queue: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
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aep_learnpress_user_items: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
aep_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
aep_mclean_refs: Data: 0.14MB + Index: 0.00MB + Engine InnoDB
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aep_mollie_pending_payment: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
aep_mystickyelement_contact_lists: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
aep_nf3_action_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
aep_nf3_actions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
aep_nf3_chunks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
aep_nf3_field_meta: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
aep_nf3_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
aep_nf3_form_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
aep_nf3_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
aep_nf3_object_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
aep_nf3_objects: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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aep_nf3_upgrades: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
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aep_pmpro_discount_codes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
aep_pmpro_discount_codes_levels: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
aep_pmpro_discount_codes_uses: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
aep_pmpro_membership_levelmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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aep_pmpro_memberships_pages: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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aep_rm_paypal_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
aep_rm_reports_notifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
aep_rm_rows: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
aep_rm_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
aep_rm_sent_mails: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
aep_rm_sessions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
aep_rm_stats: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
aep_rm_submission_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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aep_rm_task_exe_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
aep_rm_tasks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
aep_short_link_clicks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
aep_short_link_replacements: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
aep_short_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
aep_snippets: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
aep_swpm_members_tbl: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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aep_swpm_payments_tbl: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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aep_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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aep_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
aep_yoast_seo_links: Data: 0.36MB + Index: 0.22MB + Engine InnoDB Post Type Counts

attachment: 264
awl_filter_gallery: 1
certificate_template: 1
course: 1
courses: 1
custom_css: 2
gs-portfolio: 4
lesson: 1
lp_course: 2
lp_lesson: 68
lp_question: 76
lp_quiz: 7
nav_menu_item: 8
nf_sub: 25
oembed_cache: 1
page: 218
pmpro_course: 1
pms-email-reminders: 1
pms-subscription: 42
portfolio: 4
portfolio-sc: 2
post: 1
product: 52
product_variation: 6
responsive_accordion: 63
revision: 4878
shop_order: 230
shop_order_refund: 1
shortcoder: 15
sp_easy_accordion: 29
tabs_responsive: 1
topics: 2
tutor_enrolled: 1
tutor_quiz: 1
um_directory: 1
um_form: 3
user_registration: 1
wc_product_table: 6
wmpc-trash: 48
wp_block: 7
wp_global_styles: 2
wp_navigation: 1
wp_template: 6
wp_template_part: 7
wpb_fp_portfolio: 34
wpcf7_contact_form: 61
wpcf7r_action: 41
wpcf7r_leads: 5
wpforms: 1 Security

Secure connection (HTTPS): ?
Hide errors from visitors: ? Active Plugins (36)

Advance Portfolio Grid: door wpbean – 1.07.2
Broken Link Checker: door WPMU DEV – 2.3.0
Code Snippets: door Code Snippets Pro – 3.6.5.1
Contact Form 7: door Takayuki Miyoshi – 5.9.8
Contact Form CFDB7: door Arshid – 1.2.7
GTM4WP - A Google Tag Manager (GTM) plugin for WordPress: door Thomas Geiger – 1.20.2
Easy Accordion: door ShapedPlugin LLC – 2.3.7
Flexible Product Fields: door WP Desk – 2.4.6
GA Google Analytics: door Jeff Starr – 20240820
Google for WooCommerce: door WooCommerce – 2.8.5
Hide Product Image for WooCommerce: door naa986 – 1.0.3
Jetpack Boost: door Automattic - Jetpack Site Speed team – 3.4.9
Jetpack: door Automattic – 13.8
Loco Translate: door Tim Whitlock – 2.6.11
Media Cleaner: door Jordy Meow – 6.7.8
Mollie Payments for WooCommerce: door Mollie – 7.8.0
myStickyElements: door Premio – 2.2
Paid Member Subscriptions Unlimited: door Cozmoslabs – 1.5.9
Paid Member Subscriptions: door Cozmoslabs – 2.12.7
Poll Maker: door Poll Maker Team – 21.3.9
Profile Builder: door Cozmoslabs – 3.12.3
Quiz Maker Add-on - Export results: door Quiz Maker team – 1.0.0
Quiz Maker: door Quiz Maker team – 21.7.9
Responsive Accordion And Collapse: door wpshopmart – 2.4.9
Speed Optimizer: door SiteGround – 7.6.4
Shortcoder: door Aakash Chakravarthy – 6.4
Side Cart WooCommerce: door XootiX – 2.5.4
Survey Maker: door Survey Maker team – 20.0.7
UpdraftPlus - Backup/Restore: door UpdraftPlus.Com
DavidAnderson – 1.24.4

WooCommerce Product Table Lite: door WC Product Table – 3.8.6
Discount Rules Core: door Flycart – 2.6.5
WooCommerce: door Automattic – 9.2.3
Yoast SEO: door Team Yoast – 23.4
Redirection for Contact Form 7: door Themeisle – 3.1.8
WPMU DEV Dashboard: door WPMU DEV – 4.11.26
Related Products for WooCommerce: door WebToffee – 1.5.7 Inactive Plugins (0) Dropin Plugins ()

advanced-cache.php: advanced-cache.php Settings

Legacy API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: left
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: – Logging

Enabled: ?
Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
Retention period: 30 dagen
Level threshold: –
Log directory size: 163 KB WC Pages

Winkelbasis: ? Pagina niet ingesteld
Winkelwagen: #2460 - /winkel/winkelmand/ - Bevat de [woocommerce_cart] shortcode
Afrekenen: #2510 - /winkel/afrekenen-oud/ - De inhoud van deze pagina wordt overschreven door aangepaste template inhoud
Mijn account: ? De pagina moet als Openbaar zijn ingesteld
Algemene voorwaarden: #1046 - /algemene-leveringsvoorwaarden/ Theme

Name: Twenty Twenty-Three
Version: 1.5
Author URL: https://www.ads-software.com
Child Theme: ? – Als je wijzigingen aanbrengt in WooCommerce of in een hoofdthema dat je niet zelf gebouwd hebt
raden we het gebruik van een sub thema aan. Zie: Hoe maak je eensub thema

WooCommerce Support: ? Templates

Overrides: /home/customer/www/saskiahermans.nl/public_html/wp-content/plugins/woocommerce/templates/block-notices/error.php
/home/customer/www/saskiahermans.nl/public_html/wp-content/plugins/woocommerce/templates/block-notices/notice.php
/home/customer/www/saskiahermans.nl/public_html/wp-content/plugins/woocommerce/templates/block-notices/success.php Admin

Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customize-store
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
pattern-toolkit-full-composability
product-custom-fields
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
printful
shipping-label-banner
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store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page
launch-your-store

Disabled Features: experimental-blocks
minified-js
product-pre-publish-modal
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Daily Cron: ? Next scheduled: 2024-09-10 10:50:48 +01:00
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Notes: 151
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Afgerond: 276
Oldest: 2024-08-09 20:15:23 +0000
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Generated at: 2024-09-09 14:16:23 +01:00

Related Products appears too large (pc view)

sergiomontesano — Wed, 28 Aug 2024 07:21:22 +0000

Replies: 8

In the “PC view” about the product where I selected custom related products within the plugin, they appears too large and it shown only one product per view (total 3, 1 per line).

Can you suggest how can I fix this?

Cannot see the related article

Martin — Tue, 27 Aug 2024 10:04:41 +0000

Replies: 4

Hello, I tried to show related article, but without success. My theme is Uncode.

Add to Cart Button Issue

infoplast — Mon, 26 Aug 2024 18:49:01 +0000

Replies: 3

Hello, I have a few related products that need to have variables answered before they are able to be added to our customer’s cart. It works in the related products section to click on the image or description to take my customer to the product page to complete the variables. The issue is when they click the “Add to Cart” button it shows an error because they have not completed the variable info. Is there any way to remove the “Add to Cart” button to resolve this issue? Thank you in advance.

Product pages taking 12 seconds to load vs 2 when disabled

magicant — Fri, 09 Aug 2024 04:12:16 +0000

Replies: 2

Hi guys. Please can you watch: https://vimeo.com/996495001?share=copy

Basically I have been using for years and I have loved it but about 1 month ago

the product pages suddenly started taking 12 seconds or more to load… After disabling and enabling all my plugins I found that the related products plugin was the issue.

If you could help me fix that would be amazing.

Simple visit any product at: https://www.magicworld.co.uk/new-magic-tricks/. Plugin currently disabled.

Many thanks,

Anthony

Empty areas in slider

memet2024 — Sun, 21 Jul 2024 23:54:21 +0000

Replies: 2

How can we fix the issue of the slider showing empty areas on the mobile version of the website?

Default related category / tag on cart

knguyen2011 — Tue, 16 Jul 2024 06:54:46 +0000

Replies: 1

Is there any way to set the Default related category / tag on cart?

Get related products ids in the content-single-product.php

janvasek — Thu, 11 Jul 2024 08:46:59 +0000

Replies: 2

Hi there, i would like to get ids of products, that are filled in the Custom related product settings

I try this

$related_products_ids = wc_get_related_products($product->get_id(), 3);

but this code gets ids only from default inputs upsell, crosell

I need get ids from plugins inputs

Thank you for help

Grey bar between related products

0108daniel — Sat, 06 Jul 2024 11:03:24 +0000

Replies: 2

When I enable the option for a slider in related products there is a grey bar between the products.
When I disable the slider everything is fine.
Seems like there is a bug/glitch in the slider option?
Here is a screenshot: https://i.ibb.co/wWHrmNm/Related-products.jpg

Related products by attribute

apelsinskal — Fri, 14 Jun 2024 05:34:19 +0000

Replies: 2

Related products by attribute doesn’t work at all for me. It only shows random products as standard. How do I solve this?

Related products not showing at all

kartfury001 — Sat, 25 May 2024 09:16:03 +0000

Replies: 2

I installed and activated your related products plugin and also configured in related products still related products section is not showing up please help

Always showing the same 4 results

islandmerch — Thu, 16 May 2024 19:17:04 +0000

Replies: 2

Hello,

I think your plugin can be really good but right now I’m having an issue that I can’t really understand.

Basically I’m relating my items by category and randomly, to be fair, on the page I linked the 4 results are related, however, it always shows the same 4 related items. When I increase to show 8, it’ll show 8 properly related items, but with every refresh, the same 8 items are shown.

Any advice on how to increase the pool of related items, while maintaining only showing 4?

Thank you

Random option not working

eic2010 — Wed, 08 May 2024 17:23:58 +0000

Replies: 3

I have set my custom related products to show ‘Random’ within the same category but it only shows the latest products added, albeit within the same category. I have tried clearing my cache and de-activating plugins to see if there is a clash but nothing works. Any ideas what the problem could be? I really want it to show random products within each category.

Your Plugin not working

benknaani — Sat, 04 May 2024 21:57:24 +0000

Replies: 8

Hello, I use your plugin and it doesn’t work. I enter a parent category called Bell and I don’t see products from that category in complementary products but only products from the main category. What is the problem ?

Design of related products section

usualhouse — Wed, 01 May 2024 08:29:49 +0000

Replies: 3

Hi there,

Great plugin. But is there any way to use the plugin without affecting the default theme design of related products section?

Waiting for your reply. Thanks.

customise related products title

marseem — Tue, 30 Apr 2024 16:50:42 +0000

Replies: 1

Hello,

I just need to know whether an option to change the “Products” title to “Dolls” which I sell. I have done this in theme option dashboard, however when I installed the plugin the title came back to “Products” again. How can I fix this issue?

Thanks in advance

Related products only from last category

luxworx — Fri, 26 Apr 2024 10:32:56 +0000

Replies: 2

Is it possible to display related product only form the last category.
So my product have categories: Grandparent > Parent > Child. And I want to display related products only form Child category. Now the related categories display products form Grandparent and Parent and of course Child. But I want to display only form Child category.

I want to set it up globally for all my products (I have 10000 products). And as well set globally related by atribute? Is it possible?

.owlCarousel jquery error in console log

Eclipse Development — Fri, 19 Apr 2024 13:17:22 +0000

Replies: 1

Hi,

Great plugin, however there seems to be a jquery issue in the console log seemingly related to the plugin. Page link here.

Please can you advise?

Thanks.

This topic was modified 6 months ago by Eclipse Development.

Related products title displaying incorrectly (Desktop)

wearebrainstormmedia — Tue, 16 Apr 2024 10:57:23 +0000

Replies: 4

Hi there,

The related products title displaying incorrectly on my product page on Desktop.

As you will see from the link, it appears in between the main product image and information.

Any help would be much appreciated! ??

Thanks.

Save button doesn’t work for Custom option after last update

Ivailo Ivanov — Sun, 07 Apr 2024 21:26:38 +0000

Replies: 3

Hello!

After updating your plugin to version 1.5.3, it turned out that the Save button on the dashboard does not work for the Custom option. For other options the button works. If I change the option from Custom to Standard and save the change, then I can’t go back to the Custom option. The Save button is not responding and the change cannot be saved.

This issue forced me to reinstall version 1.5.2 and now the Save button works as it should.

Please check what is causing the problem and have it resolved as soon as possible.

Best regards!

Ivailo

PHP Warning

serloo — Sun, 07 Apr 2024 01:40:14 +0000

Replies: 5

PHP Warning: Undefined variable $products_hover in /www/********/public/wp-content/plugins/wt-woocommerce-related-products/public/class-custom-related-products-public.php on line 407″ while reading response header from upstream, client: ****, server: ****, request: “GET /products/*******/ HTTP/2.0”, upstream: “fastcgi://unix:/var/run/php8.3-fpm-*****.sock:”, host: “*****:24245”

How can I have Related products using an ‘attribute’?

Gemini23 — Fri, 05 Apr 2024 22:40:54 +0000

Replies: 4

I need the related prodfucts to be selected from attributes… Please can you advise how to do that?

Thanks

custom fields don’t appear

ufwebmasters — Tue, 02 Apr 2024 08:50:08 +0000

Replies: 2

Hello,

I’ve installed the plugin before making an import with WP All Import, but custom fields doesn’t appear. I’m trying to solve the issue with SKU/ID related products following this forum topic: https://www.ads-software.com/support/topic/wp-all-import-related-product-based-on-sku/

I created manually the _crp_related_ids field, but it doesn’t work anyway.

I’m working on a multisite WordPress.

Thanks.

Showing related products on cell phones

shakatime — Wed, 27 Mar 2024 16:45:46 +0000

Replies: 2

Hi,

I would like to find out how to show the related products on cellular phones the same as the PC, instead of a carousel.

Love the plugin, been using it for a while.

Thanks.

showing adittional items

upenieks — Tue, 26 Mar 2024 10:57:08 +0000

Replies: 4

Hi, i have stumbled upon situation, that i have chose related products, but in the loop grid there is related products + more. I want to show only selected related products and if there is no related product just no to show any, how can i do that ?

How to show more then 4 product per row?

sounddd — Wed, 13 Mar 2024 03:54:45 +0000

Replies: 3

Custom Related Products Settings.

How to show more then 4 product per row?

Not use slider.

Thx.

Not showing all related products

phillbex — Thu, 07 Mar 2024 18:06:54 +0000

Replies: 3

Thanks for a great plugin.

We have noticed that on a number of the pages, the incorrect number of recommended products are being displayed.

For example on the page in the link, we have added two related products, yet only one product is shown, if you refresh the page a few times, you will eventually see the other product but it still only shows one product.

In the back end, I have configured “Number of products to display on a page” to 5 for desktop, 2 for tablet and 1 for mobile.

I look forward to hearing from you.