Hi,
I have been using the points plugin for a while and today my website just crashed with a critical error.
I find out that the problem is with the XT Points & Rewards for the WooCommerce plugin. After deactivating the plugin, the website is back again. I tried reinstalling it, but soon as I activate the plugin the website goes down.
Thanks,
]]>how can the users track the expiry dates of their points.
also if I set 1 year , will the calculation be made as 1 year from date of purchase or 1 year from the date the points were added to user’s account ?
]]>Hello!
After the last two updates, some of the messages don’t display at all. I’ ve rolled back to version 1.4.7, so the message appears. When i update to 1.4.8 or 1.4.9 then it disappears. The same happens with other messages on archive/shop pages and cart page.
Thank you in advance
]]>Hello.
I have a problem with the translation of the word “Points”.
I found a thread https://www.ads-software.com/support/topic/translation-1344/ but unfortunately in the free version it is not possible to translate this variable into your own text.
How to translate this variable using Loco Transalte or possibly editing mo / po files?
Hi. I have the premium version of the plugin . I can not figure out how to add information about customer points on the page Details of the order and in the e-mail
]]>Hi,
We did make some translation of the .pot file with PoEdit. This create 2 files the .mo and .po files. After an update the files are disappeared. Where do we have to save this files, so there’re removed by an update?
First we put it in the plugins wp-content/plugins/xt-woo… folder, but here the files are removed.
We also tried to put the files in the wp-content/languages/xt-woo… folder but that doesn’t work (text is not translated). So were do we have to put this files to work AND not overwritten?
]]>Hello, i cant translate : “%s”
%s is variable referring to “points” word,
cannot translate “points” everywhere where is variable %s
How to change that?
Using loco translator
]]>N?o funciona usando op??es adicionais de produtos do tema lafka
]]>I testes this plugin but after installtion my website was broke and i had to stop plugin from recovery mode and delete it.
Can you please tell me why this happend guys?
My wordpress and woocommerce version is latest
and my wordpress language is arabic and currency not USD
]]>Hi,
I am premium version client. I have entered a support ticket and am writing here as well.
Issue is conflict with “Linear Checkout by Cartimize” plug in that is blocking the Birthday Field from showing in checkout, yet the checkout cannot continue unless the field is filled out….BUT IT IS NOT SHOWING…
****Is there a way to make this field SHOW? Or Not Have it as “Obligatory”
***No where can i set that field where i can choose to have it obligatory or not.
This should be optional and should be able to set it. But we cant and is blocking sales at the moment.
Please help. Thank you
]]>Hi
Just purchased premium.
Quick question.
How would you go about disabling the automatic display notice message in cart and just using the short code version? I am using function to show to the points message before cart shipping…and now have 2 messages? also, {display: none} does not work for some reason with css.
I would just like for the short code to show in cart page and disable message that appears normally.
`add_action( ‘woocommerce_cart_totals_before_shipping’, ‘action_function_points’ );
function action_function_points(){
echo do_shortcode(“[xt_woopr_messages]”);
}
]]>Woo Points & Rewards – Plugin Support
Support requests posted here might take longer to be answered!
We are trying to focus all our support efforts in a single place, you can get help faster here https://xplodedthemes.com/support/
Thanks,
The Team
https://xplodedthemes.com