Hi there,
Do you guys have access to support tickets? If so, please read through this one:
https://help.yext.com/hc/en-us/requests/1336181
I’m trying to change the order the menus appear in. Support directed me to an area in the Yext dashboard where you can drag and drop to reorder (Knowledge Graph -> Enhanced Content Lists -> Enhanced Content Lists). Screenshot here.
However, after reordering them in the Yext dashboard, they still aren’t showing up in the correct order on our site (screenshot here)
Now support is trying to tell me we need to reorder these in WordPress. This seems crazy since the markup is flown in via shortcode from Yext. Are we suppose to parse out each menu with JS and concatenate them back together in a different order on our side?
I’m posting here because I suspect things aren’t actually functioning as documented on your side and Yext support is trying to pass this off as a “your problem”.
You guys have been great in the past at answering my WP questions. I’m hoping you can shed some light.
Thank you!
]]>Dear Yext Engineering team. 2 questions:
– Can you pull menu data from Yext for Food via this plugin?
– Has this plugin been tested with WordPress multisite and verified to work?
Fingers crossed, the answer to both is yes.
Thanks in advance!
Lyndon
]]>I just installed and connected the plugin on this site, and once I placed the short code, I am not seeing any text on the page, just the error
<!–Whoops!! There was an error loading your widget!–>
I have version 1.1.1 installed, site is up to date, and running PHP 7.4.
]]>The plugin is showing as connected, and I have the shortcode added to the page, but it doesn’t display anything, and if I look at the page source, all I see where the plugin should be displaying is this:
<!–Whoops!! There was an error loading your widget!–>
The version I have installed is 1.0.10.
I’ve tried switching themes, and disabling all other plugins, but still get the same result.
]]>go to Yext setup page and enter Authentication code and submit.
After a while appears to accept code and list of options appear and dropdown box says ‘Status connected’ and I get the shortcake.
When I exit and re-enter the page the Authentication code is missing – and we have gone back to square one !
]]>The presence of any Yext shortcodes on this page causes a JavaScript error in core WordPress files that prevents a routine from running to remove a class on the hero image container, the removal of which allows the actual image to display.
This looks like it might be a version problem with jQuery. Why do you load version 1.10.2 without checking to see if jQuery is already running? Is there something in 1.10.2 you require?
]]>Can you help me to create shortcode in wordpress yext plugin, i can’t find anywhere
]]>Hi,
I installed the yext plugin and put the widget in a sidebar for the bottom of all pages. It mysteriously appeared at the top of every page. I removed the widget from the side bar but the top of page Yext insert continued to show. I uninstalled the widget from the site and it continues to show at the top of the site. I have flushed my caches but it is still there.
Please help. What needs to be done to get it off the site?
Thank-you,
Daphne
I cannot activate .
]]>I’m writing on behalf of one of our customers for our plugin: Meta Slider.
When you upload an image to the Media Library, the JSON response from the server includes some Yext CSS.
Here is a screenshot of the response from the server (the highlighted CSS should not be there)
https://screencast.com/t/MTVAoyq57
Please could you take a look? At the moment WordPress will never receive/understand the ‘Success’ message back from the server so it appears that uploads have failed.
Regards,
Tom
I have a yext account and am trying to install the yext on the wordpress. I can not figure out how to do this.
]]>