We are looking to grant access to this plugin from the admin panel to a Shop Manager user role.

Hi, I try to export the review in file but the file is empty.

Hi, I have an issue with your plugin, le add a review button not work on my website. Made with Elementor and the Yotpo Elementor PRO plugin.
All plugins are updated.

Hello, please tell me. Can I install the plugin on the latest version of WP, will everything work correctly? I find this information on the plugin website.

3.0.0 – latest version
WordPress: Supports up to the latest version
WooCommerce is supported only by Yotpo 1.1.8

In Past its working fine but suddenly its not showing and one more thing i want mention here that in my one product its display proper but in my other product its disable suddenly

We are encountering a fatal error when trying to access Elementor Templates.

The culprit is Yotpo social reviews- line 249

Please advice. Thank you.

Ever since changing to the widget location “other” and using the provided functions, we see this error below, about 250k times in the last 5 days:

PHP message: PHP Fatal error: Uncaught Error: Call to a member function get_reviews_allowed() on null in /var/www/site.com/htdocs/wp-content/plugins/yotpo-social-reviews-for-woocommerce/wc_yotpo.php:110

How can we fix this?

• This topic was modified 9 months, 3 weeks ago by Razorfrog Web Design.
• This topic was modified 9 months, 3 weeks ago by Razorfrog Web Design.

We updated plugin to 1.7.4 and it caused a fatal error. Please help!

I have 25,000+ of these warnings in the last 7 days. Will you be fixing this?

2024/01/03 16:23:57 [error] 2857641#2857641: *1345332 FastCGI sent in stderr: "PHP message: PHP Warning: Undefined array key "reviews_carousel_category" in /var/www/sitename.com/htdocs/wp-content/plugins/yotpo-social-reviews-for-woocommerce/lib/utils/widgets-rendering-logic.php on line 59PHP message: PHP Warning: Undefined array key "promoted_products_category" in /var/www/sitename.com/htdocs/wp-content/plugins/yotpo-social-reviews-for-woocommerce/lib/utils/widgets-rendering-logic.php on line 62" while reading response header from upstream, client: 91.92.247.88, server: sitename.com, request: "GET /portal HTTP/2.0", upstream: "fastcgi://unix:/var/run/php/php80-fpm-sitename.com.sock:", host: "sitename.com"

image link

https://ibb.co/YtSrZXH

• This topic was modified 11 months, 1 week ago by mashuq.

Hello,

There’s a small issue in the plugin that it doesn’t show reviews on variable products that are shown in the category page, because the plugin gets the variable product id in this function wc_yotpo_get_product_data using product->get_id() but all reviews are in the main product so it won’t show any reviews and here’s the solution that worked

function wc_yotpo_get_product_data($product) {	 
	$settings = get_option('yotpo_settings',wc_yotpo_get_default_settings());
	$product_id = ($product->get_parent_id() ? $product->get_parent_id() : $product->get_id());
	$product_data = array(
		'app_key' => esc_attr($settings['app_key']),
		'shop_domain' => esc_attr(wc_yotpo_get_shop_domain()),
		'url' => esc_attr(get_permalink($product->get_id())),
		'lang' => esc_attr($settings['language_code']),
		'description' => esc_attr(wp_strip_all_tags($product->get_description())),
		'id' => esc_attr($product_id),
		'title' => esc_attr($product->get_title()),
		'image-url' => esc_attr(wc_yotpo_get_product_image_url($product->get_id()))
	);

As you can see i check if there’s a parent id first and return it so it would work, please let me know if you have a better solution for the issue.

Thanks for the plugin.

Your app isn’t working past 7.4 in any instance right now. Throws a ton of errors in our testing. Are you encountering this as well?

Hello

After the plugin was updated, the reviews won’t display on our product pages.

Please help

With the latest version of the plugin (1.5.0) we are getting this PHP error constantly:

PHP Warning: Trying to access array offset on value of type null in j/public_html/wp-content/plugins/yotpo-social-reviews-for-woocommerce/wc_yotpo.php on line 149′

With the last update my shortcodes not work fine:

// INTéGRER LES éTOILES YOPTO VIA CODE COURT
function wycan_yotpo_stars_single( $atts ) {
if ( function_exists( ‘wc_yotpo_show_buttomline’ ) )
{ add_action( ‘woocommerce_single_product_summary’, ‘wc_yotpo_show_buttomline’, 15 ); }
}
add_shortcode( ‘wycan_yotpo_stars_rating’, ‘wc_yotpo_show_buttomline’);

// INTéGRER LES AVIS YOPTO VIA CODE COURT
// Add the reviews area inside a single product template with elementor, simply add the shortcode widget with [wycan_yotpo_reviews_rating]//
function wycan_yotpo_reviews_single( $atts ) {
if ( function_exists( ‘wc_yotpo_show_widget’ ) ){
add_action( ‘woocommerce_after_single_product’, ‘wc_yotpo_show_widget’, 15 ); }
}
add_shortcode( ‘wycan_yotpo_reviews_rating’, ‘wc_yotpo_show_widget’);

Hi, I test the last update on a dev website and I see that the Stars are not displayed…

Screenshot

Could you please provide release notes? “inital release” means very little and provides very little in helping identify any potential conflicts.

Hi, I have a big problem with my website:

?Query(document).ready(function(){
?Query(“‘div.bottomLine”).click(function(){
if
(?Query(‘li.yotpo_widget_tab>a’).length)
(jQuery(‘li.yotpo_widget_tab>a*).click():
}}) })

Whole site crashed once again due to Yotpo.
When first installed it, crashed wordpress site into recovery. Been coding custom css for it for past few days.
Go to update the plugin today, crashes site once again. Have to deactivate via recovery mode.

Can you fix it please. Or employ one of us to fix it for you… Thanks

• This topic was modified 1 year, 4 months ago by n0153529. Reason: removed photo screenshot

The latest update is crashing my site!! :-(((

Is there any way we can fixed the warning
PHP Warning: Trying to access array offset on value of type null in /…/wp-content/plugins/yotpo-social-reviews-for-woocommerce/wc_yotpo.php on line 454

We are receiving an error in WordPress/Woocommerce notifying us that this plugin is “Incompatible with ‘High-Performance order storage (COT)”.

We are wondering when this plugin will be compatible with the new higher performance Woocommerce order tables?

As this initiative is scheduled for “Now” by Woocommerce, we hope your plugin becomes compatible soon.

https://developer.woocommerce.com/roadmap/

Is there a timeline we can count on to have your plugin COT ready?

Thank you!

Hello,

I have thousands of PHP Warnings in my error_log. Could you please modify your code to avoid those alerts ?

[STDERR] PHP Warning: Trying to access array offset on value of type null in /public/wp-content/plugins/yotpo-social-reviews-for-woocommerce/wc_yotpo.php on line 454

Regards

Hello, I’m trying your plugin but I don’t see any shortcode to put reviews or stars anywhere. It’s possible? A future feature?

Hello this plugin work fine with wmpl plugin?

In the function wc_yotpo_load_js(), where you enqueue the headerScript.js, you need to add dependency on jquery.js.

Right now the wp_enqueue_script() call looks like this

wp_enqueue_script('yquery', plugins_url('assets/js/headerScript.js', FILE), null, null);

It must be changed to

wp_enqueue_script('yquery', plugins_url('assets/js/headerScript.js', FILE), array('jquery'), null);

Without this change we get error message in browser console:

headerScript.js:2 Uncaught ReferenceError: jQuery is not defined
at headerScript.js:2:1

Hey YOT, your app is going bonkers and throwing an error

[17-Oct-2022 21:23:58 UTC] Automattic\WooCommerce\Blocks\Domain\Services\ExtendRestApi is <strong>deprecated</strong> since version 7.2.0! Use Automattic\WooCommerce\StoreApi\Schemas\ExtendSchema instead.

And you also have an error on line 454
[17-Oct-2022 21:50:10 UTC] PHP Notice: Trying to access array offset on value of type null in /home/customer/www/staging6.brindlepets.ca/public_html/wp-content/plugins/yotpo-social-reviews-for-woocommerce/wc_yotpo.php on line 454

Now I know you throw out a Warning: This plugin has not been tested with your current version of WordPress.

It would be nice if you could patch this bug soon so client’s aren’t going insane. Thanks.

Stef

Hi,

I would like to ask for assistance regarding yotpo error “Uncaught TypeError: count(): Argument #1 ($value) must be of type Countable” on /yotpo-social-reviews-for-woocommerce/wc_yotpo.php:332 This is the code on line 332 https://prnt.sc/2eCyZm23seYb

This error appears when I try to submit past orders https://prnt.sc/4OgyAO7k12_O

What could be the possible reason for this? and how can we solve this issue?

Hoping for quick response. Thank you.

Hi,

we use OMGF to load Google Fonts locally and comply with GDPR rules in the EU.

Unfortunately, your plugin loads an external stylesheet (widget.css) asynchronously, that itself loads Open Sans from the Google servers.

That is now prohibited by the EU and we need a way to disable Google Fonts.

Please add an optional feature that disables Google Fonts completely, so we can load Open Sans from our servers and avoid fines.

Thanks!

Hey guys!

Toggles doesn’t work when Yotpo plugin is activated. See:https://prnt.sc/Tsgh_zg4XmER

The page is created with BeaverBuilder. There are also other pages like this. We’ve already disabled Yotpo plugin so it’s working now.

Thanks!