Rating: 1 star
The double click protection is broken as well as much of the CSS with the latest wordpress. Looks like the author isn’t providing support any longer as the recent posts go unanswered. Sucks, looks like it would be a great plugin.
]]>Rating: 5 stars
Just what I needed for my site! Took a few minutes to setup my form as I had to create some custom fields, but it was pretty easy.
]]>Rating: 1 star
Unfortunately the double click protection is broken.
]]>Rating: 5 stars
This is a great well built Plugin! Thank you so much for sharing your hard work. Much appreciated! Easy to set up and works with Elementor. Thank you.
]]>Rating: 5 stars
Easy to set up and it works as expected, thank you.
]]>Rating: 5 stars
This plugin is just what I was looking for, answers all the needs I have, and does a great job, no bugs detected so far.
I absolutely recommend it!
Thank you guys for the awesome job you’ve done on this plugin ??
]]>Rating: 4 stars
Excellent and fast plugin that is easy to get working. However there are a few bits and bobs missing. If you have a way to hide fields based on conditions then this will be excellent.
]]>Rating: 5 stars
too clear and easy to setup. also I contribute to Turkish language after installed it.
]]>Rating: 1 star
very unclear instructions on setup of an account and API tokens for new users.
]]>Rating: 5 stars
It is actually a pretty-well build plugin that covers 80% of all zendesk-related issues. Been looking initially at Gravity Forms + Zendesk (by crmperks) combination and this one is much better coded. Also, custom fields are supported and that is a premium feature in competing plugins. Well done!
One thing I’d like to add here is support for Zendesk Tags. Sending tags with forms would make it so much easier to handle complex business logic.
]]>Rating: 5 stars
Comprehensive and full featured plugin.
Recommended
]]>Rating: 5 stars
I needed exactly this. Thanks for sharing this plugin!
]]>Rating: 5 stars
This is just brilliant. Saved me so much coding time. Allows you to hook in multiple custom forms via the Zendesk API, without needing any additional paid Zendesk Ticket Form add-on and without needing to code the API integration!
Absolute huge thanks to the dev for providing this – really saved my day as Zendesk enquiry forms are more complex to set up than first anticipated.
]]>Rating: 5 stars
Embedding the Zendesk widget on every single page of a site adds weight in loading the site — it was one of the slower items on my site. This solves the problem with a simple, clean, easily styled web form on a single page.
You can also easily redirect to another custom Page when the support request is accepted — or redirect to a custom error page if it fails.
Love, love, love this! Thank you so much for sharing it.
]]>Rating: 5 stars
The plugin is straightforward and easy to setup. This quickly solved our Zendesk email deliverability issue when submitting from a standard contact form.
]]>Rating: 5 stars
The plugin is incredibly easy to configure and use.
Only stumbled across some minor problems setting it up, which was resolved by sensational support from Phil.
He is truly a real-life superhero!
Highly recommended plugin.
]]>Rating: 5 stars
This plugin has helped us out massively. We were looking how we could use the Zendesk API ourselves to create multiple ticket forms but were really struggling. This plugin has saved us days of dev work and potentially cost with Zendesk if we had to purchase their ticket forms feature.
The developer is great, responds to support requests really quickly and pushes out updates on the fly when he can to service a user’s request.
Amazing!
]]>Rating: 5 stars
Great plugin! And thanks for the upload attachment option!
]]>Rating: 5 stars
This is an amazing plugin!
It is stable, easy to use and the support is outstanding (I am using a lot of superlatives, but it really is).
I ran into an incompatibility issue with a third party plugin. Most of the time, in cases like this, plugins authors advice to ask the developer of the other plugin.
Not here.
Phil, the creator of “Zendesk request form” installed the other plugin, tested it and provided me with an updated version of his plugin within hours!
Thank you again ??
Gui
Rating: 5 stars
Works like a charm once you figure out the custom fields and groups. The support is amazing and they are quick to add feature requests too!
]]>Rating: 5 stars
I needed to add Zendesk ticket submission capability to our new website. This plugin saved me a ton of time. I ran into a formatting issue and the developer fixed it in a matter of hours. Outstanding!!
]]>Rating: 5 stars
Great plugin and support!
]]>Rating: 5 stars
Can be embedded right into a webpage.
]]>Rating: 5 stars
I’m currently building a new Knowledge Base and wanted to use WordPress for the customer-facing front-end and Zendesk for the ticketing backend. Thus it was important to be able to integrate WordPress and Zendesk.
Zendesk do provide their own official plugin, which provides single sign-on capability (great) but their “Web Widget” for logging new tickets is embedded in the WordPress dashboard (rather than a page). That’s a severe limitation.
This plugin solves that limitation. You are able to embed a Zendesk ticket logging form onto a page, and even customize the number of fields to show and add things like a redirect URL on submit. I would like to thank the authors for sharing this, great work.
]]>Rating: 5 stars
I was having trouble using ZenDesk’s own guides, and thought that there must be an easier way – all I wanted was a simple form on my WordPress site to create tickets in ZenDesk. Then I found this plugin!
Although the plugin was creating tickets, it wasn’t displaying a success message – I posted on the plugin forum and the very next day the author had fixed the problem and updated the plugin – amazing!