in addition to my other ticket:
The large empty space mentioned there is also at the top of the header between the menu and content, and should not be there.
An orange-pink line appears between the logo and the menu. I would also like to have this in green!

Hello,
I would like to change the colors so that header 1 (top, logo) is white and header 2 (below with the menu and the background for the header image) is green. The footer including the large space from the bottom of the page to the footer should be gray.
Is that possible?
Another question: why is there such a large space between the bottom of the page and the footer? It’s just too big and distracting! Can it be reduced in size?
Many thanks for your help!

Hi Team,

I have a problem with the website https://www.raymondkoop.nl. The blog page on mobile doesn’t show the posts correctly. It seems that the post top distance isn’t calculated correctly. Every post has a top increment of around 600px. On the bottom posts the increment suddenly changes to 200 which causes the bottom posts to overlap. See screenshots: Correct display and Defective display.

What causes this and how can I fix this?

Hello,

I would appreciate some help with making these two basic icons responsive. They don’t do anything. They’re icons that point to nothing

Note: the desktop version’s menu icon works, but search does not. On mobile, nothing works.

Thank you so much

Dear support,

unfortunately PageSpeed Insights gives me the error in the title for my website. Trying to solve this problem left me clueless as the prominent solution seems to be adding “font-display: swap;” to Css Code “@font-face”. This code however seems to be in place in the Cenote theme. Any ideas to solve this error are appreciated.

best regards

• This topic was modified 1 year, 1 month ago by Yui.
• This topic was modified 1 year, 1 month ago by Yui. Reason: redundant link(s) deleted

Hey,
I already had a problem with the header image two years ago. At that time, the header image was not displayed completely in the mobile display.
Here is the thread about it.

https://www.ads-software.com/support/topic/header-image-is-not-fully-displayed-in-mobile-view/

I added the CSS code

.cenote-header-media {
background-size: 100% 100% !important;
}

and since then it is displayed completely, but it distorts in the mobile view and that looks just awful (see image).

Surely it’s possible that the aspect ratios are maintained when scaling? What do I have to change?

Kind regards,
Jayden

Without having experienced an update or even having changed anything (no new plugins), the post slider on my site no longer works. Only some of the posts are still displayed. The category that is set, however, has considerably more. Before, everything was displayed perfectly. When I change the display from “category” to “recent posts”, the same thing happens. The rest of the posts are missing.

I have now deactivated the function because it looks impossible, but I have attached a screenshot. Please help.

I still have another problem, but I will discuss that in a separate post.

Cya, Jay

https://www.jayden-v-reeves.co.uk/wp-content/uploads/2023/08/Opera-Momentaufnahme_2023-08-08_081515_www.jayden-v-reeves.co_.uk_.png

Hello,

when using a mobile device, sub menu don’t works.

I tested it on your demos and they all have the same problem.

Could you help me?

Kind regards

Howdy ThemeGrill-Team,

when using a mobile device, sub menu entries do not appear in the responsive menu. I’ve tested it on your demos and they all have the same problem.

Could you take a look at this issue?

Kind regards

• This topic was modified 1 year, 6 months ago by arikplatzek.

How to change the mobile menu icon (fries?!) to a normal hamburger menu icon?

Website is continuosly refreshing itself, whem I’m editing something at Cenote template

When put ay of my URL in the google search console, it says mobile unresponsive. When i see the homepage, all the blog posts overlap each other. I don’t know why is this happening?

Hey Team,

I would like to turn off the appearance of the menu once a user swipe left on the mobile website. Can you let me know if there is settings somewhere in the theme?

HI there

I have completed my customisation and i can see the changes in preview but the site is not updating? I have tried clearing cache on chrome but still not workign? do you have any advise please?

thank you!

I’ve tried searching in the theme documentation and on customize to figure out how to remove the emojis, thumbs up and down, review stars and reviewer ratings.

I’m not good at css so any help would be appreciated.

Hi,
I want to add more space between the paragraphs.
Please, can you share the css code for that?
Thank you so much!
Magda

Hi,

My logo looks perfectly sized on desktop but is too big on mobile and the padding is too large (showing it in red on the picture)

How could I go about reducing the logo size for mobile only and removing the bottom padding ?

Screenshot : https://photos.app.goo.gl/xdXhgz4nZ4wnNZmU7

Thanks,

Quentin

Hello,

When looking at the photo gallery on a product page on mobile, swiping right shows the next picture in the gallery but swiping left opens the website menu.

Could you please advise how to fix that ?

Many thanks,

Quentin

Hi everyone,
#1. I have been really struggling with this. I used elementor to design my homepage adding the ‘Latest Blog Articles’ section. The issue is on the bottom I get my original theme automatically displaying under. How do I remove the latter from displaying?

#2. When clicking on the other pages in the menu it also automatically goes back to the original theme, which I find hideous. How do I override everything with Elementor?
Note: The mega menu I made includes a menu + header; I do not want the header appearing on the other pages- just on the homepage. I just want the other pages to have the menu.

*I tried going to ElementsKit- Header Footer- selecting singular- front page. But this shows up the problem I discussed in #1.
If I select conditions: entire site. This adds the whole menu and header and I don’t want the header showing up on every page.

I tried resolving by creating a new template in elementor with just the menu (to be added to all pages other than homepage); hoping I could display it but couldn’t figure out how to display conditions.

Am I supposed to be using mega menu just for creating the menu in elementor or also for adding theme to entire website? If it’s just for creating menus then I dont see how to edit the theme with elementor as it’s appearing for pro only.

Hi everyone,

I just started designing with WordPress so would appreciate any help.

1. I have been at this all day- watching videos and research and past questions without any solution. All of the text from the first header (“hey you”) is cut off on the right in mobile. I have tried shrinking the image and text and moving it to the left, but still no give.

2. This header above was added in with elementor (after I downloaded this plugin), and this made the original cenote theme’s header disappear (was originally a header media title). Does that mean that elementor will override the original theme? Is this going to cause problems in the future?

Hello,

On my woocommerce product pages, I would like to add white spaces between all images thumnbails in the gallery, and would also like the thumbnails not to be blurry. Would there be a CSS option to achieve this ? Could the blurriness be caused by an image optimisation plugin ?

Many thanks,

Quentin

I am trying to add Spotify to my list of Social Media Icons but it doesnt exist within the list of social media. Also, when I check the theme documentation, it seems that I can add a custom icon to that area, but unfortunally I dont have this option in there – https://docs.themegrill.com/cenote/.

How can I add Spotify to the list of social media with the Spotify icon itself?

Hi,

I want to make a space between page title (post title) and text.

How can I add css?

Hi,

I use a form on all my products pages to invite people to sign up and see the new products I list.

On desktop it looks fine, but on mobile the sign-up button font “JE RESTE INFORME” is disproportionally big as if it was not sizing down from the desktop font.

Would you have any idea how I could fix that ? Is it through CSS ?

Many thanks and have a great day !

Quentin

Hi
On my Product page and in the basket the Quantity field size is to small. It only shows 2 digits. Can you help me with a code or something? I tried different codes I googled, but maybe it has something to do with the template?
regards Christina

Hello!

I don’t see the option to open the socials in a new tab (target blank). I would like to add this using my child theme, but in what file should I make the adjustments? And what code should I use?

Thank you!

Two days ago i had the uppertunity to select and show a highligted picture on my post. This is gone today?
I use the free cenote theme
I have upgraded the WordPress to the newest version, can it course the problem?

Hi! I love my theme but am struggling with the large header that says “Archives: Products” at the top of my shop, which I think is distracting. Would there be any way to remove it, or at least rename it to just shop? Thanks!

Have you ever heard of this theme? Do you know if it’s a good one?

Hi
My website moves all to the left when showing on an Ipad. Can I change this somewhere in the theme?
regards Christina