Can I use Elementor page builder for CosmosWP theme?
]]>Dear CosmosWP Support Team,
I am writing to bring to your attention a critical issue I have been experiencing on my website, https://www.studyinnursing.com, which employs the Cosmos WP free edition.
Recently, a notable increase in failed transactions has occurred, particularly with the ‘do_not_honor’ error code through the WooCommerce Stripe Payment Gateway. While this suggests advising customers to contact their banks, I find it hard to believe so many banks would decline transactions. While I’ve been in contact with both Stripe and the WooCommerce Stripe Payment Gateway support teams, I am exploring all possible avenues to identify and rectify the underlying issue.
I would appreciate it if you could review your theme for any potential bugs or conflicts that might be contributing to the failed transactions. If there are any updates, patches, or recommendations you can provide, it would be immensely helpful.
Thank you for your prompt attention to this matter. I value your support in ensuring the smooth functionality of my website.
Best Regards,
Yiannis Panteli
]]>Hello,
I purchased CosmosWP and it says in the License: “License utilized on 1 out of 5 sites”
So this means, i’m able to use my license key for 5 websites, am I right? This means also that on each website I need a new domain name as well for using the license keys?
Sry, i’m no webdesigner/developer, pretty new to this on building websites via WordPress…
Please your input.
Regards,
Ray
Hello,
I’m trying to remove the default background image for Tags & Category pages, can not find anywhere. Appreciate any help with that. Thank you
I searched the web and the knowledge base but get no luck. How do I make the excerpt and featured image clickable, so that people can go to the post by click on the image or excerpt, instead of click on the “read more” text (even the read more text is not working in my case, don’t know why.)
]]>Hi, I’ve used the gallery widget to create a small portfolio with 8 items, spread over 3 columns. This gallery widget is placed into a container/cover block with 1 column (also tried it outside a container/cover block).
All the items within each of the 3 columns are however stacked on each other. I can’t seem to fix this within the block settings and there are also no errors on the Chrome devtools console.
These items are also positioned above another container block which should be below the gallery on that page.
Is this a known issue or am I doing something wrong?
Kind regards.
(Using WordPress 5.9 with CosmosWP 1.3.5)
]]>Hi Friends,
I tried to use Header Builder/Options -> Header General -> Header position: Overlay fixed header (also checked Overlay transparent header).
In the main (see example site) page the cat’s ear can be seen behind the header (ok).
In the second page it can be seen below the header (nok).
There should be equal, Yes? What’s wrong? Can you please check it?
Regards,
Krisztian Borbely
Hi, I added a template from the extendify library for my home page and everything went to sh×*t. After restoring it and applying the template again everything was fine for some time and then it happened again. I was wondering if there is a way of keeping the template and bringing back the rest. (Header and menu section) I don’t have much knowledge but I’m still doing everything myself so I appreciate any help.
]]>Hello,
I apologize as this question sounds very basic and I am sure it has a simple answer. I have been messing around with the settings on and off for several days and for the life of me, I cannot find it. How can I change the header color from the existing yellow to another color (00629B)? I have tried changing the background color of the header, which is obviously something else as it did not change the color of the header. I would also like to change the color of the first box of the header to white to allow my logo (which needs to be resized) to blend into the background.
]]>Hi,
It’s a great theme with awesome customization options. There’s only one problem though, the saving of customizations doesn’t work all the time. When I customize the theme, it shows the change in preview, but not after when I publish. I had to write additional css code for a lot of the basic customization like color.
]]>Hi there
Is there a way to hide the page title in the content section of the main content in the free version of the CosmosWP theme? I managed to get it hidden in the banner section, but it still remains visible in the content section. Funny enough it does not show on the blog page.
Thanks for any ideas.
Chris
Hello Sir,
Saving changes produces error. When I save changes the first time, it gives me this error– https://prntscr.com/1079fud
So I think the changes didn’t enter. I then try to save a second time. Then it gives me this message– https://prnt.sc/1079hw3
It doesn’t look like a big deal. But it is deceptive. This means that I keep saving things twice because in the first time, with the kind of error message I’m getting, I’m not really sure if my initial changes were updated.
This is a serious downtime and redundancy for me. I waste multiple clicks simply to save changes. In my 1+ years in WordPress, this is the first time I’m experiencing such thing with any Theme at all.
Why I’m upset is that, I keep thinking it’s network, so I keep re-applying saves that have already been applied. It is becoming a useless waste of my time to simply apply changes.
I’d like to click “SAVE” once, and see that my changes are applied, with the “PUBLISH” button greyed out–as is done in other Themes.
I don’t want to be confronted with a “FAKE ERROR” telling me there’s a problem whereas, the changes have been applied. Then I click again a second time, and it tells me my previous changes–which it complained about,have previously been applied.
What kind of deception, and misleading is that?
Perhaps it’s a bug. Would you mind to fix it?
Needing to hear from you soon.
Regards.
Our websites header and footer is broken and messed up. Any idea how to fix this? I’ve already tried replacing the old one with fresh cosmoswp theme file but still no changes.
Your help would be greatly appreciated.
]]>Hello,
Currently we have a white background on our website, but the background colour of the Breadcrumb is gray, how can we change the background colour of the breadcrumb.
Thanks!
]]>How can we make the blogs in the blog-overview (Blog-Options) clickable? We found how to make the title clickable, but we would like to have the photo’s also clickable.
]]>How can we setup an custon favicon on the Cosmos theme?
]]>Hello,
Since this morning we can’t update our page’s from the editor anymore. Once we open the page, we can update is once and than it got stuck in updating en doesn’t work anymore. We can repeat those steps and update the page once every time.
]]>Hi.
Thanks for the wonderfull theme !
I ran into a problem with the header options
When I try to change the default icons(facebook, twitter and linkedin) to the ones I prefer I can not select the icon needed.
when i search for i.e. Instagram I can not select it.
Please help !
]]>I am unable to embedded map in this cosmoswp theme. And other errors too.
]]>This Cosmos Customizer is not working on Firefox, so I’m using Chrome. Both browsers are latest versions as of 10/4/2020.
Now I’m using Customizer to add widget elements to footer 1,2,3,4, clicked on Publish button. None of those shows up on Home page or any other pages. Any help will be great. Need to get this project done for my new investor. Hopefully I get some solution to make this footers work on time.
This is a full description of my activities https://ibb.co/qRQ5XgN
I don’t know if this is my PC or not but this theme seems to be much slower than other themes I’ve tested with when using Theme Customizer. I switched to theme twentytwenty default then it’s so fast. I’d like to know if anyone has the same performance issue with this theme or not?
]]>Clicking on the featured image in my posts does nothing. I did not go to the publication. How can I fix it?
Thank you
How do I set the theme so that I can show the Woocommerce category description at the top of the product category page?
If I swap to a different theme (the one I used to use), the description appears, but it’s not there with CosmosWP.
Any ideas?
Thanks
]]>i am developing a personal website but one issues arise in this theme
i am making a new contact us page and publish them but when i gose to contact-us page than i can’t go to any other page like home, blog, portfolio etc.
when i stay any other page than possible to go on contact-us page but when i stay in contact-us page than not possible to go on other page
ple. suggest a best solution for this problem.
Hi,
As above – the tick box to click that you agree to the T&C isn’t visible on the checkout page. If I turn off all other plugins, it still isn’t visible.
If I change theme, the tick box comes back.
Result = nobody can buy anything from my store.
Woocommerce support say that it’s probably a core code issue.
Please help!
Thanks
]]>Hi!
Iv’e been trying to use this theme for a web dev project.
However, the CSS doesn’t always work with the Gutenor Widgets.
The images don’t appear and the CSS looks really off.
I’d like to know what i’ve been doing wrong.
]]>Hi,
Can someone help me find where I change the colour of the Woocommerce site wide notice? Thanks!
]]>Hi,
Is it possible to add some padding to the sides of a fluid width page layout? I have a Woocommerce store and I don’t want the product images to be right up against the sides of the screen.
Thanks
Chris
]]>Is there an option to add a link from the featured image to the post?
I want to add an option to click on the post image not only on the post title…
I tried this, but it’s not working…
function autolink_featured_images( $html, $post_id, $post_image_id ) {
$html = ‘‘ . $html . ‘‘;
return $html;
}
add_filter( ‘post_thumbnail_html’, ‘autolink_featured_images’, 10, 3 );
Hi support,
I have an issue with CosmosWP theme. Hope you can solve this.
When I use the main menu on my mobile device and choose one of the items you see the page move to the anchor inside the page. So that works fine.
But when I close the menu to view the page, the website scrolls back to the top. So the a the anchor links is lost when closing the menu (in mobile view). It only happens when menu-items are visited through the hamburger menu. In desktop mode everything works fine! So the closing of the sidebarmenu, losing the anchor link with it seems the problem. Anybody know how to fix?
Hope you can help!
Regards,
Bart
]]>