Dear community,
I am facing a problem related to to the missing “add to cart” button from single page.
One week before launching the website, here it comes with a critical issue. “Add to cart” buttons gone from single products page both from desktop & mobile, still fine on the main shop page with all the products. It has worked since august, when I have started to build the website.
I have disabled all the plugins, except for woocommerce and it’s not a plugins conflict. As soon as I switch to another theme, the buttons are magically back again. So, it’s for sure a conflict between Woocommerce and Gateway.
Cleared the cache, so, it’s not that problem.
Currently using Wocommerce 8.3 (but same problem I had with the version before) and Gateway 2.2.
I have found out that with the updates, the strings to “shopping page”, “cart” and others were missing from woocommerce, that’s why It wasn’t working anymore.
Thanks
]]>Hi there,
A client’s website shows a ? instead of special characters like accents é è à. Thanks to the Wayback machine, I see that it was working fine in December 2022, and now all special characters are showing a question mark.
We are using an outdated version of Gateway because the updates break the site design.
How can I update the charset in the theme files? I see the current charset value is set with this snippet:
<meta charset="<?php bloginfo( 'charset' ); ?>">
I tried changing it to:
<meta charset="ISO-8859-1">
Without success.
Please advise. Thanks!
]]>Happy New Year!
I tried disabling and enabling it and always get the error: 504 Gateway Time-out
The Cutomizer shows the correct design:
Any idea, what can solve this?
Many thanks in advance,
Frank
]]>Gateway defaults to an orange color (#e8554e) in a million different places, but I think I have managed to change them all – except for ONE. The desktop version of the site seems to be running fine. My question is regarding the mobile version of the site.
On the mobile version, the menu first shows with a gray background – which is what I want. When I select “Menu,” the background changes to the pesky orange. When I scroll thru the menu dropdowns – or when I scroll thru the Page – the menu background sometimes changes back to gray, sometimes remains orange. I can’t find any rhyme or reason to it.
How can I get the mobile menu background to stay gray (or any other color besides the orange)? The Customize tab for Gateway doesn’t give options to change menu background colors and I can’t find any CSS in the Theme Editor that refers to “mobile menu.” What am I missing?
]]>Hi there!
I have some issues with the mobile version of some of my pages:
When I use the Mobile preview, it all looks fine, but once I open a site of mine with my own mobile phone, several issues happen:
1. The white font color on brown background shows as black font
2. The featured image shows twice
Any advise what I am doing wrong or anything I can do to stop this issue would be highly appreciated!
]]>Hi! Some time ago the fiture image option has disappear and now I can′t change them, not even borrow them.
Can you help me please?
Thank you,
Abril
]]>Hello!
On my front page I have 3 feature articles. All these articles have their own article image that is shown in the front page. When a user clicks the article image it navigates to the approriate blog post.
For some reason, unlike in the getaway demopage when navigating to a blog post it also displays this article image at the top + any other pictures I have added to the post. This disturbs the whole page layout and messes with the text wrapping.
How can I change so that the article image doesn’t show up anymore when navigating to a blog post. So that it would work just like the getaway demo. Click on article image -> go to blog page -> only text or whatever content in the post displayed and no article image…
]]>Howdy,
I like to work on the German translation of the Gateway theme, but can’t locate the german po-file.
In the theme-download I can only find a pot-file without translations.
Where do I start i.e. in order to translate the search function.
Thanks in advance,
Frank
]]>On mobile divices submenues are cut off at the left side of the display.
How can I prevent that?
having difficulty with just one page. when using the column and inserting different images the image is centered and full width as I want it to be. But, as soon as I change the image sizing they move to the right side of the page and can no longer set to the full width. The other pages, I was able fix this problem. Please give me a resolution! Thank you.
]]>Hi, I’m using the Gateway theme and I want to make a new BLOCK with my latest blog posts including their featured images,
While creating the page I see the featured images without any problem but if I click on preview/publish it’s get published without the featured image, even if I have the option “show featured image” put on “ON/show”.
Can this be somehow fixed?
Thank you!
]]>How do I get both menu points in the footer in one row? I suppose it has to do with the four columns, which I don’t need. Do I have to edit the footer.php or is there a work around?
]]>I have been using the Gateway theme for a website I maintain for about 3 years. I use the Footer Left, Footer Middle, and Footer Right widgets on all of the pages. Recently I decided to update the information in the Footer widgets and found that I could no longer navigate to them as in the past (Appearance/Widgets). The menu item of Widgets no longer displays under Appearance.
Please advise how to get this functionality back.
Doug
]]>I can only get the header image to display on my pages. When I am in the editor, I get a spinner above and below my content (not sure why). Even when I create a new page. The only page that will show is the blog page cannacartonllc.com/blog. The other pages like https://cannacartonllc.com/sustainability/ only have the header image. The home page has a redirect as to not lose traffic. I have been trying for a few days, but cannot figure out why this is happening. Any help would be greatly appreciated.
]]>Dear all,
I’ve just put my website back together after a two-year break (that’s a long story).
Previously I was using a SimpleX theme, but it seems that is no longer supported. So now I have opted for Gateway. Should add that I’ve looked in the Gateway theme support area but not been able to find the answer there yet.
However, I’m struggling to find how to customise the look of my pages. Although I’m fairly tech-savvy what I would really like is a WYSIWYG theme editor. I’m happy to pay for one (up to a point), although a freeware solution is always nice! That being said I’m happy to edit style sheets and so on if that’s what is needed.
Specifically what I would like to do is:
1. Edit fonts, especially in the header and footer
2. Adjust height of the header and footer, and their background colours
3. Reduce the spacing between posts on the blog page (which is also the homepage); right now there is more blank space than I would like
If somebody could point me in the right direction for editing this theme, or recommend a more flexible one that would meet the requirements, I’d be very grateful. Thanks!
Graham
]]>Hi,
I would like to change the color of the links. When hovering over them they turn red – this I would like to change. I also would like to change the color of those links already visited. Does anyone have a tip on this topic?
Best Regards – Sascha
]]>The issue was already mentioned in this article:
How to Remove Inner Sidebar Completely
https://www.ads-software.com/support/topic/how-to-remove-inner-sidebar-completely/
But unfortunately only addressed partially. While I know of the “Full Width, No Sidebar” option, I do not particularly like it, as the design is then too wide. I would really like to have the same width as under the default template but just centered.
And this is unfortunately driving me nuts! Especially also in blog posts, as I can’t change anything there.
Optimally, I would love to see images using the full width but text staying in the middle third.
I love this theme, but would only like to change these two small things. I would even be willing to change to a smiliar theme with these options if available.
]]>Hi,
I’m having trouble with something.
I have a (almost) one page website with only my logo in the top bar and no menu. But when i see my site on a mobile device it does show a mobile menu (hamburger style) and i dont want that preferably. I always want to show my header like it is on desktop version with only my logo in it. I have tried a lot but havent found how to do this.
Any suggestions?
Thank you for the effort!
Bye.
]]>Hello,
it is possilbe change font-family in main menu ?
Thank you.
]]>Howdy,
I like to work on the German translation and see that about half of it is already done, but can’t locate the po-file to see what is left.
In the theme-download I can only find a pot-file without translations.
Where do I start?
Hello, I’d really appreciate your help!
Under posts, I edited each one of the only two posts I have on my website and clicked on the box for excerpts. It is still showing the whole post instead of an excerpt for each post. It’s not working.
Is this happening to anyone?
Thanks in advance!
]]>There are three footer areas: left, middle and right.
How can I have only one footer which uses 100% width?
Also, how can I change the hight of the footer? Right now there is much space above and below the footer wich looks weard.
]]>Hi.
When someone shares our home page on Facebook, it gives Gateway’s default excerpt, “This is the Home Page’s Excerpt”. (Instead of what Google shows like our tagline or something acceptable like that!)
Similarly, for our URL https://nudemovement.org/contact, fb scraper gives the excerpt “This is just a short excerpt for the contact page”.
At our wp-admin, and also trying editing either page via wordpress.com’s editor, there is neither an “Excerpt” box showing on the edit page so that we can change it, nor does it show in the list of available boxes to tick under “Screen Options” drop-down at /wp-admin.
It is just not there.
Is this a bug with the Gateway theme? It’s a deal-breaker for our website and we’ll have to change themes if this bug isn’t currently workaround-able!
I’ve even tried the ‘Advanced Excerpt’ plugin and playing around with that, to no avail.
Thank you for your help.
NM
Hi,
I installed Gateway theme on wordpress.com.
It seems that <h1> tag is added at the logo level and is the same across the site. It’s really not good for SEO. On website rescuethemes.com there is not the same problem.
Is Gateway theme up to date on wordpress.com ?
Hi, I’m creating a website on behalf of a friend and am pretty much a complete beginner…! Could anyone help me with the following changes in the Gateway theme please?:
My friend wants the business logo to show on the left of the page – is it possible to do this?
He also wants the header inage to be larger – again, is this possible?
We have purchased the Gateway Plus version of the theme, any help is much appreciated
kerry
]]>I recently moved from wordpress.com to www.ads-software.com so virtually have to redo my site from scratch and want it to look exactly the same. On wordpress.com I was able to use the featured section on the home page to showcase pages but on .org I can only seem to be able to get it to show posts. Does anyone know how to get it to feature pages instead of posts?
]]>The theme is the one I want and Need for my website. But after installing it I notice that is a conflict with my gallery plugin, can somebody help me to fix it?
Thank you.
]]>Hi all
I would like to remove the grey border around post featured images on frontpage (blog) as well as on the post itself. Any help very much appreciated!
Thanks!
]]>I’m desperately trying to find a way to hide the site identity (title) from my header. Is there a way? I don’t want to not have a title as this is needed for tab etc but I just don’t want it over my header image.
I’m using the free version… thinking about upgrading but want to be sure the upgrade has this option first. Or is there a cheaper way?!
Hi there does someone know how to change the word “BACK” in the mobile menu of the Gateway theme. I want to change it to “Terug” OR “<“
]]>