I had been using this plugin for years as the front for my KB, but recent updates broke the search function completely. That was so long ago, that I forgot even the original plugin/theme handle/name. At some time, I must have updated my themes, but it took some time before I noticed any changes to the function I generally used to refresh my memory for issues I had dealt with and for which I had left some clues and breadcrumbs in my DB.

At first, I assumed some issue at my end and started to try and look for reasons.

Eventually, when I realized that perhaps restoring and older version of my KB web site might help, I realized that the problem might be an update to my themes.

That brought me back to your ‘Shipyard’ web site and theme.

Every time I restore the theme, I can search the data in my KB and get results; when I restore/update the theme, all searches end in failure to find anything related to the search, even when my search term is identical to what I used in an older version.

There are other issues I now have to resolve related to this ‘theme’, but I will defer them for now. When the search function failed, I may well have made changes, but unless we can sort out just what is going on with the new updates, I will wait and see ….

I updated the theme, which was neatly showing categories on my home page – just like the theme image shows. When I looked after the update the site had a huge header image and no categories on the front page at all. I’ve had to create a temporary fix of a blog front page. I really hope there is a fix for this. I love the theme. I don’t know how to restore to an earlier version.

I’ve tried selecting the categories page as home page again in settings, but still its just blank.

• This topic was modified 5 months ago by tootingjo.

Hi,

There’s a new Knowledge Base page template, that replaces the old ones.
The new one contains more settings.

Because the old ones are removed, you need to set your Knowledge Base page template again.

Guido

Hi,

After the major update of MyKnowledgeBase last week I have updated theme again.

Unfortunately several changes that have been added lately may break your child theme and/or custom CSS. But to make this theme better, this is not something that can be avoided.

For users with a child theme:

• Extra container for main content area
• Have updated files header and footer

For users with custom CSS:

• Changed class postmetadata into post-metadata
• Changed class postmetadata-bottom into post-metadata-bottom
• Changed class readmore into read-more

For all users:

• Changes are made in the stylesheet (CSS)
• If website doesn’t look as expected after theme update, clear your (browser) cache and reload the page

In a previous version I have added the great flexbox layout method to the header section, but reverted this again. Although flexbox is great, this theme was developed before flexbox became the number one layout method. To be consistent only floats are being used throughout stylesheet. That’s why flexbox is removed again.

Rest assured, no more major updates in the (near) future!

Need help? Please open a topic in support forum.

Guido

Hi,

Yes, another update after almost 2 years!

In last update of MyKnowledgeBase I have included new settings in the Customizer:

• Display or hide site title and tagline
• Display featured image on the single post page
• Set length of the post summary
• Change label of the Read More button, View All link and Mobile Menu button

For users with a child theme:

• Because of the new settings in the Customizer you may not even need a child theme anymore
• Files header, single and single-full: updated to include new settings from above
• File header: search bar has been moved to separate file
• File header: homepage content (homepage image and homepage sidebar) has been moved to separate file
• File footer: removed whitespace and such

For users with custom CSS:

• Changes are made in the stylesheet (CSS)
• Changed ID of the search bar container into search-bar
• Changed ID of the homepage image and homepage sidebar container into homepage-content
• Changed CSS class of the homepage image into homepage-image
• Changed CSS class of the homepage sidebar into homepage-sidebar
• Most changes in the mobile stylesheet (to make website look better in small screen)

For all users:

• Changes are made in the stylesheet (CSS)
• If website doesn’t look as expected after theme update, clear your (browser) cache and reload the page

Need help? Please open a topic in support forum.

Guido

Hi,

For users with a MyKnowledgeBase child theme or custom CSS. I have added/changed several CSS classes.

File functions:
Changed class widgettitle into widget-title widgettitle.
Old class widgettitle will be removed in the future.

File header:
Added class="site-title" to the logo H1.

File content-list:
Changed class entry-content into entry-content post-content.

Files single and single-full:
Changed classes post-title-single entry-title into entry-title post-title.
Changed class entry-content into entry-content post-content.

Files page, page-full, page-knowledge-three and page-knowledge-four:
Changed class entry-content-page into page-content.

You may have to update your child theme and/or your custom CSS.

Guido

Today i updated the theme to the latest version.
Now its displays (just above the footer) the category title of the posts categorys.

How can i remove that from the homepage?
I use a child them from the original theme.
I also tried it with a plugin and with the code below in the functions.php of the child theme.

function exclude_category_home( $query ) {if ( $query->is_home ) {$query->set( 'cat', '-3, -1347' );}return $query;}add_filter( 'pre_get_posts', 'exclude_category_home' );

Any help would be welcome,
Thnx in advance
René

• This topic was modified 2 years, 4 months ago by drbyte2009.

Hi,

In last theme update I’ve removed Google font (Open Sans) because of the GDPR. MyKnowledgeBase now uses system font Verdana instead.

You can easily add your own font with one of the plugins that are available for this, such as the Fonts Plugin.

Guido

Hello Guido,

Thanks for your theme MyKnowledgeBase. I’ve been using it for my websites for years.
But recently I think I saw a bug.

When I observe my websites with an iPhone SE (2020), it’s like the css are not loaded in some cases.

I have added the child CSS:
.postmetadata {
display: none;
}

Everything is correct on big screens.
But I see the metadata on the iPhone (author and date)
Furthermore the fonts are Times (default) and not Arial like on the big screens.

I tried to inspect the code, but I’m not a developer and I found nothing wrong.
The bug appears only on articles with 2 columns. It does not appear with Full Width Templates.

When I test these articles with an online “multi screen site”, or when I shrink the window size in the browser on a big screen, everything is fine (fonts OK and no “author + time”).

The version of MyKnowledgeBase is 7.4.
Is it a true problem, or juste a bug on my website ?

Thanks for your expertise,

Michel

Note: The side is password protected and client will not allow me to put in a public forum.

Aloha,
Just checking to see if:
1. You have a paid support program I can subscribe to.
2. How can I create accordion dropdowns for Table of Contents menu I have in sidebar.

Thanks for all your creative dev work for WordPress!

For some reason, I am unable to change the colour of the text on my website. It is missing from the drop-down box in editor. While some coloured text remains unaffected, others are now highlighted.

Currently running on version 7.4 and WordPress version 5.9. I am unaware of any recent changes/updates

Thanks,

I have not found information if MyKnowledgeBase supports any type of Citation. I think that aspect is among the most important features of the MediaWiki system and of any serious Wiki.
I myself want to migrate from MediaWiki to WordPress because the maintenance of MediaWiki for a low amount of pages is not feasible.

Thanks for the great threme!

I was making some changes and updated the theme and now for some reason, using the full page width page template, I only get three columns, not four? I have deleted and reinstalled the theme but it’s still like that;

I’m also getting “dots” like a lotted list beside everything which I don’t think I used to get?

Any help gratefully received.

I wish to change the text shown in the footer where it states copyright and the site title. I tried to find the code to amend it in the child theme under files footer but my nerve failed me as that point. I would like to change the ‘permanent’ footer to
Copyright 2021 Jim Harrington, founder of Key HR Facts.

I have typed it is as a right side footer currently but would like to replace the theme centred footer with the above text. How do I do that without mucking up the footer code in the footer php file?

One other point, I should like to acknowedge Guido’s creation of the theme by placing text to that effect below the copyright change above. e.g.
Copyright 2021 Jim Harrington, founder of Key HR Facts.
Theme ‘myknowledgebase’ by Guido

That is provided Guido is happy for that to appear in the footer.

I am trying to replicate the knowledgebase post (similar to the picture on myknowledgebase theme info) on my home page to display the categories of information available. I thought there was a template to that effect but I cannot find it under customise or under posts in the RH margin. The templates that are shown are just standard and full width.

I have produced a few test posts and assiged them to categories to see if a min. number had to be present before the ‘template’ appeared but not happened either.

So please explain how I can add preumably the template to show categories in the knowledge base to my home page or to make a new home page with the template.

I realise that my test posts and pages may seem odd but as I could not find the templates, i experiemented with a workaround of tables of contents.

Thanks for putting me back on course – I hope.

I updated the primary theme and now the child theme boxes in the content area are breaking instead of going filling the space across the page. Any ideas? The page is set for Knowledgebase Full Width.

*** Tech support upgraded the server PHP and this issue went away ***

Hi,

For users with a MyKnowledgeBase child theme:

Sometimes you cannot avoid updating template files. This time I have updated files header and footer.

File header: added code for new feature in Customizer (logo width). And added ID to several mobile menu elements.
File footer: added code for new feature in Customizer (add content to footer).

Those changes might have broken some of your customizations, I’m sorry for that. If you want help to fix it again please open a topic in support forum.

Guido

In the preview of the template, text is shown next to the picture in the ‘heading’ section.

I can not see any means of adding a text box widget etc to that area of the theme in customisation via widgets nor in the knowledge base customisations. How do I place text beside the main top image?

Sorry but I can not see how to access the actual template pages for the myknowledgebase theme – looked in customise , pages and posts but can not see a link . Please explain

i) how I find those termplates and download them into the theme;
ii) any other links to how to use the templates as a knowledge base

I maintain a site on Key HR Facts for free access which acts as a one stop site summarising the main entitlements of employees/workers and employeres in UK employment law. It has expanded over the years and now I need like a knowledge base template to make it easier for viewers to find a link that takes them direct to the topic they need to look up quickly. I started the original site to make it easier for me to recall such facts and the conditions etc.

Hi,

About the recent MyKnowledgeBase theme update:

Main reason for last update is to improve accessibility and better support for screen readers.

Because of this I had to change the CSS of main navigation. Mainly the CSS of submenu and mobile menu.

Those changes might have broken some of your CSS customizations, I’m sorry for that. If you want help to fix it again please open a topic in support forum.

For users with a child theme, I have updated file header. Added a skip-to-content link and changed the div with class “mobile-nav-toggle” into a button.

Guido

Hi Guido,

Sorry for other question.
I would like to use the space outside container for a few purposes (e.x: advertisement)

How can I do it?

Thanks!
KuBo

Hi Guido,

The first, I really liked your theme.
It’s useful to me, I’m trying my site from this, it’s ok with phone, table, laptop.
I would like it can be aligned with larger desktop ( > 1200 px)

Could you please help me this problem?

Thanks in advance!
KuBo

First – I love this theme – thank you so much!

Is it possible to rearrange the categories in a custom order to be listed with the “knowledge base full width” template?

Thanks again!

Hey Guido,

I am testing this theme. Perhaps it is a new thing with Gutenburg block editor, but I can’t save a page using your template (like in my link) without a heading. I note there is no heading in your thumbnail for the theme, was there a way you did that in the theme itself?

I do know that I can use custom CSS and .page-title{display:none;} but I was wondering if there was a way in the theme to do it.

Thanks

Hi,
I just activated the MyKnowledgeBase theme and I cannot customize it. Nothing shows up when I click the Customize button. I need to change the default images and styling. I also cannot see any of the pictures that I uploaded into my Media Library. Help!

Is it possible to easily move the right sidebar to the left? If it’s possible, what is the procedure, please?
Thx.

Hi,

About the recent MyKnowledgeBase theme updates:

The last couple of months there where several theme updates to improve the quality of this theme. Lately there where many (minor) CSS changes regarding the width and floating of div elements.

When a div element contains floated child elements this div can collapse. In the past I resolved this collapsing by adding width and floating to this div, but using a so called clearfix is best practice. So that’s why I’ve removed the width and floating and added a clearfix instead.

Besides this I’ve restyled the mobile menu.

Those changes might have break some of your CSS customizations, I’m sorry for that. If you want help to fix it again please open a thread in support forum.

I’m not planning new theme updates anytime soon..

Guido

Hi

I want to know if there is a way..

example:
I have 10 category and 3 pages. (homepage,secondpage,contactpage)

>>>i want to do this

On my “homepage” shows category 1, 7 while
On my “secondpage” shows category 2, 4, 5, 9 while
On my “contactpage” shows category 1, 2, 3, 4, 5, 7, 8

layout: knowledgebasesidebar, plugin: page links to.

EDIT: Very Simple Knowledge Base plugin and solved. thank you

• This topic was modified 6 years, 9 months ago by tugrulerdem.

Good Morning.

I have used this theme and I have put the home as in the example.

My question is this.

Would there be any way to insert advertising between the results?

For example:
Line 1: A B C D
Line 2: E F G H
Line 3: Ads (Advertising)
Line 4: J K L M
Line 5: O P Q R S
Line 6: Ads (Advertising)

Thank you very much

How can I make navigation below each post? previous / next ?

Thanks