Hi all,
this is actually my first post on www.ads-software.com. I’ve been working with wordpress quite for a long time now.
I love using the phlox template – appreciate the work of the devlopers <3
Anyway:
When I try to open the Customizer in WordPress, I can’t click on all the items. The lower points, e.g. WPUlike, work.
For example, I can click on General, but I can no longer click on the continuous item “Layout Options” or similar. I remember that this used to work, but not since the last update.
I have already tested the following:
- Deactivate all plugins (except Phlox Core, Phlox Portfolio, Elementor)
- Restarted the server
- Restarted web server
- Restarted Database
- Tried other different theme (WP 2025 – Customizer worked)
See screenshot below (I can no longer click on any of the sub-items marked in red):
Thanks in advance for your help!
]]>Hello @averta
These strings are hardcoded and cannot be translated:
This issue was already reported about 7 months ago.
Thanks.
]]>does anywone knows why phlox.pro is down? i tried to enter it from multiple devices and other people try that too.
]]>Hi, I got this error on my homepage, I am using Elementor. Can this be a problem with phlox vs elementor?
Sorry, the content area was not found in your page.
You must call ‘the_content’ function in the current template, in order for Elementor to work on this page.
Thanks
]]>I use Phlox theme and Elementor. I changed the submenu in the colors I want, but these changes do not apply to the second submenu, (i.e. one step deeper).
Is there a way to do this? The submenu skin is now set to Classic, but I can’t change the second level.
Any suggestions are greatly appreciated.
Best regards
Hello.
This string use the?esc_attr()?function and are not translated:
Thanks.
]]>Hi to all,
I’m trying to insert a featured image into an article, but it’s not showing.
Can someone help me please?
WP version: 6.5.4 – local installation.
Will you replace the Twitter Icon by the new X icon in the next release?
For example in this personel element:
This is now done with CSS so the default elementor replace plugin for SVG does not work with this.
Hello,
I’m trying to import the demo Vivid but it fails everytime to install the required “Recent tweets widget”. I can import others demo and others plugins with no problem. I tried uninstalling Phlox and reinstalling it again but the problem persists. This is on a fresh local version of wordpress.
Thank you for your help
]]>Hello.
These strings are hardcoded and cannot be translated:
Thanks.
]]>Hi, does anyone have any experience of support from Avert. I see that here on the forum no one has replied for months, the ticket on the Avert website can also wait indefinitely for a reply. Does anyone still exist there ?
]]>Hi,
I’m experiencing some problems with my site which was developed on WordPress and uses the Phlox and Elementor theme.
I tried contacting Elementor and they say it’s a theme issue.
In particular:
while using Firefox, we found the absence of images on some pages of our website olivetreehill.com
Please check: olivetreehill.com/contact-us.
By deactivating the Phlox and activating the Twenty twenty four WordPress theme, the images are visible.
On chrome, instead, while we do not encounter this problem, we verify the impossibility to select the items in the drop-down menu.
Looking forward to receive your feedback, I wish you a nice day.
Ciao, Ivano
When customizing the Blog, I select the grid layout for the blog page template, I see an error saying “Nothing found”… as you can see from https://imgur.com/a/eHcoqtX
How can I fix this?
]]>An error occurs when you install a demo
phlox theme
]]>Hello I’m working on a website.. Here is the home page. https://34.127.49.36/?preview_id=143&preview_nonce=92cdf37f04&preview=true
I’m using the “Yellow Agency” theme. I was wondering how to edit the Info boxes in the info boxes in the “What We Do” section. I was attempting to find a few other SVG’s to use in the place of the ones there in order to have the same hover effect but I have not discovered a way to do it and I have not yet found that specific item in your documentation.
At the moment, I’m experimenting with a few PNG images as a temporary workaround but I would prefer the original SVG’s. Please advise.
]]>I am very disappointed. I have raised several tickets and nobody come back to me just because I have a free version of your theme. Terrible service, worst service ever had in my life!!!!
]]>Getting this message when trying to edit our Music and events page:
Fatal error: Allowed memory size of 805306368 bytes exhausted (tried to allocate 311296 bytes) in /home/customer/www/avensolewinery.com/public_html/wp-includes/class-wpdb.php on line 2425
Also all of our accordions have gone from out FAQ’s page:
[ redundant link removed ]
]]>I am new to this theme and I am using Phlox to build a site with elementor.
It gives me great experince but one thing it disturbed me so much is when I create a new page, there is a strange gap between footer and the content.
At first I made a margin-top:- 50px in footer builder to cover that gap.
But when I create another new page, the gap beccame wider than the first page.
I have searched around the theme builder but I cannot find any place to control it. There is gap between header and content too but it can be disable in the theme builder.
Is there any solution for this problem?
]]>When I’m importing new Portfolio Grid, images are not displaying. Then I created a subdomain called https://zasted.instagle.com/ and imported a demo. The Portfolio Images are not displaying in the portfolio Grid. You can compare the Screenshots:
Demo Phlox: https://prnt.sc/zb4xt4D_h-hJ
My imported demo: https://prnt.sc/wL5TXcmtnsVd
I carefully updated Fe
]]>Hello,
On single posts “datetime” attribute of “time” tag is empty.
<div class="page-title-meta aux-single-inline-meta">
<span>Posted on</span>
<time datetime="">August 23, 2023</time>/phlox/auxin/auxin-include/include/templates/templates-header.php, line 504. “esc_attr( get_the_date( DATE_W3C ) )” output is not echoed.
]]>I used this theme for a good 3 months and the theme is good but there are major issues that resulted in me switching to a different theme.
- Responsiveness Issue with elementor
- Lack of response over support forum
- Lack of support on website
I tried various methods but the issue was not fixed and wasting any more time didn’t make sense. I hope the support team solves the issue and responds to this ticket with a solution so others don’t waste time as me
]]>
Using the form widget and choosing a radio button field… the circle to choose the option does not appear. A vertical line appears and not a circle. I am using the PHLOX theme.
]]>Hello everybody,
I’ve got a problem with Phlox theme in combination with Contact Form 7.
I can’t adjust the height of the textarea. CSS ist not working as well as the option from CF7 (x5 or x10 for expample).
It seem that the theme has a style that says that a textarea field has a minimum height. In my case 11 lines. Making it bigger than these 11 lines works (x15).
It must be a “limitation” of the Phlox theme as the WP standard theme “Twenty Twenty-One” doesn’t have that limitiation.
I hope there is a solution.
Regards,
Andreas
Hi.
I don`t understand how to activate a lightbox for single image portfolios. I don’t know which demo I imported, but it’s for showing portfolios.
]]>Hi, I’ve got a strip of text above the header on my website that I need to update.
It’s the bit containing “Call: 01453 887776 | Email: [email protected]”.
I’ve no idea how to alter this – please help!
]]>Hi,
I wanted to point out problems with the search bar using the latest Phlox Core plugin and theme.
- Unfortunately the search results don’t work at all and the website crashes when you have Uncropped images on your page (Customization > Woocommerce > Product images > Uncropped).
This happens because in general-fuctions.php:2406, the code checks for image size (width/height), and the height parameter is not defined with this option (only width is defined).
This is var_dump of the $results from 2406 line:
array(3) { [“width”]=> int(300) [“height”]=> string(0) “” [“crop”]=> int(0) }
I have replaced the next line with aspect ratio 1 and the website no longer crashes.
- This occurs only in the default search page when no post_type parameter is given. When I add post_type=product to the search request, the page is no longer crashing and the website loads the correct images and aspect ratios. Example request:
https://localhost/sklep/?s=500g&post_type=product
- It would be really great if you could add the default post_type selection to the search form widget. It is available in the modern search widget, but this one doesn’t allow for form style as the other one does. And I really want to set it up this way for our e-commerce site (so only the products will show up).
Dears,
I want to know two things please:
1- The name of the single post page template to edit it using Elementor or any other editor to add a DIV at the top of the page.
2- remove the comments section on the single post pages.
ex:
please check this link to know what I need to do in the two points.
thanks
]]>After upgrading phlox + wordpress to the latest versions the site is now offline with a 404.
PHP Error log is
[22-May-2023 06:09:16 UTC] PHP Fatal error: Uncaught Error: Call to undefined function auxin_kses() in /home2/<useraccount>/public_html/wp-content/plugins/auxin-elements/includes/elements/image.php:563I can’t find any documentation / reference as to why this would now be occurring.
Elementor : 3.13.2
PHlox Pro : 5.3.8
WordPress : 6.2.2
PHP 7.3 (tried 7.4 / 8.0 same issue)
Hello,
I’m having an issue with the Phlox theme’s portfolio featured image. When I create a portfolio and set a featured image, after refreshing the page the image doesn’t appear it shows a blank white image on the featured image section. and also the image doesn’t appear in the grid portfolio widget on the Elementor page editor.
Could you please provide some guidance on how to resolve this issue? It would be greatly appreciated.
Thank you,
]]>Please my Menu isn’t coming up. It says there is no menu item on this menu. but it appears when i’m logged into wp admin, but not clickable. it comes out as a plain text
]]>