Hey there,

Thank you for using our products. ThemeIsle has a great support team that is always ready to help you and all the members of our free community.

On this forum, we only keep in touch with the customers who use our free themes and plugins. No questions about premium features will be answered here and we have the right to remove the threads that treat this topic. For premium support, we have another dedicated contact page: https://themeisle.com/contact/

IMPORTANT! Before creating a new thread on the forum, please make sure you’ve checked our documentation site https://docs.themeisle.com/, which lists most of the common issues people can encounter during their work with our products. Each issue comes with a reliable solution that you can apply right away.

To make your experience with our forums smoother, we put together a few basic guidelines meant to ensure an easier workflow and a better time response. By following these rules, you are helping yourself and the support team equally.

That’s why we prepared you a set of guidelines on how to use our forums to submit your requests.

Expectations & Guidelines

• One thing is certain: we do care about all our customers, no matter if they’re using a free or a premium product. And we are definitely willing to help everyone as much as we can. But due to the fact that we are a small team in charge of a large user base from around the world, we can’t always handle all the requests (we receive tons, by the way). That’s why we do not monitor this forum on a daily basis because we are trying to assist the customers who paid exclusively for our extensions bundle, which allows us to keep developing, updating, and supporting the theme and the plugins. Given the fact that we have to provide advanced support to our premium customers via email daily, we won’t be available on this forum every time you’ll need us. But we are doing our very best to monitor your queries and answer as soon as possible. So please don’t get angry with us if it takes a week (sometimes more) to reply to your topic on this forum.
• Before creating a new thread with a query, search the topic in the already existing ones. Maybe the solutions we proposed for other users will work for you too. There are lots of people facing the same issue as you do.
• If there are no threads containing your issue, create a new one, but do not spam the others’ with irrelevant questions that have nothing to do with the topic.
• Make your posts as short as possible and specify your issue right in the title. This way, you ease our reading and browsing through all the tickets. Being very specific will help us understand your request better and take action faster. The more specific you are, the quicker we’ll be in taking over.
• If a post was marked as resolved, please don’t write your issue there, as we won’t come back to it. Create another one and we’ll catch up with you quickly. If you want to give us that thread as an example for your issue, feel free to paste the link in the new one.
• When you’re describing your issue, please provide us with all the necessary details, so we can analyze the problem better: your operating system, your hosting, the error messages, what theme you are running, if you updated WordPress or not, what browser you’re using etc. Screenshots help as well, so post as many as you can. Please offer us as many details as you can because this way we’ll be able to start working on your issue right away and not linger on asking you questions.
• Please don’t reply in the admin threads, such as official announcements or releases. We try to keep things organized.

Thanks for understanding and for choosing PlumBelt Lite Theme.

Hi ThemeIsle,

When activating PlumBelt Lite I get a PHP warning:

Notice: tgmpa was called with an argument that is deprecated since version 2.4.0! Theparent_url_slugconfig parameter was removed in TGMPA 2.4.0. In TGMPA 2.5.0 an alternative was (re-)introduced. Please adjust your configuration. For more information visit the website: https://tgmpluginactivation.com/configuration/#h-configuration-options. in E:\UwAmp\www\themeisle\wp-includes\functions.php on line 4022

I’m using PHP 7.1.1 on Windows 10. Obviously it is just a warning, but I thought you would want to know.

Thanks,

David

How is it posible to give a background color on the active menu?

I’ve tried hard coding in a paragraph break via
,   with no luck.

I’ve got about 3 paragraphs of content to add within the subheading section and need the content to be broken up.

How would you suggest incorporating a paragraph break.

Please let me know if you the website linked for an example.

Hi everybody,
I’m using Plumbelt Lite responsive design template for a portfolio website. I have an issue about the view in mobile devices. I made an adjustment to eliminate the sidebar on the right of some pages and I created a page2.php with this code:

<?php /* Template Name: Nosidebar */ ?>
	<?php

	/*
	* 	The template for displaying Page.
	*
	* 	@package plumbelt-lite
	*/

	get_header();

	?>

	<section class="content">

		<div class="container">

			<div class="main-wrapper-fullwidth">

				<h1>

					<?php the_title(); ?>

				</h1>

				<?php

				if ( have_posts() ) {

					while ( have_posts() ) {

						the_post(); ?>

						<article>

							<?php the_content(); ?>

							<?php
								if ( comments_open() || '0' != get_comments_number() ) :
									comments_template();
								endif;
							?>
						</article>

						<?php }

				}

				?>

			</div><!--/.main-wrapper-->

			<div class="clear"></div>

		</div><!--/.container-->

	</section><!--/.content-->

	<?php get_footer(); ?>

and added in style.css some code like this:

#content-fullwidth {
width: 850px;
float: left;
padding-bottom: 5px;
}

No problem when I try to visualize the pages on desktop, but on mobile I see that the content goes over the background and you can’t visualize the entire page without go orizzontally on the page. I guess I forgot to add some key code for responsive design.
This is the link to the page: https://www.guerriarchitettura.it/lavori/concorsi/progetto-antiquarium/
Thanks for any help.

Hi everybody,
I have about 1 month in wordpress and about 5 – 6 years in html. I installed recently a template called plumbelt-lite.1.2.4 from wordpress and i want to make from submenu (12 items), 2,3 or 4 columns. In plus I want to add a picture together with the submenu.

If this is possible, can you please help me?

I will put the css code here in case of some ideeas:

Personally I try different codes and changes but still didn’t work.
Thank you very much for your patience.

I cant seem to get the contact form in the subheader to show.

I make the form i cf7 og place the shortcode in, but it cant find it. help please